Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Galaxy Buds3: Premium Sound meets Galaxy AI
on July 23, 2026
Posted by: pdabz23
[This review was collected as part of a promotion.] My Samsung Galaxy Buds3 have become one of the devices I use every day. Whether I'm listening to music, streaming videos, gaming, or taking calls, the sound quality is clear and immersive, and they're comfortable enough to wear for hours. Its Galaxy AI features make a noticeable difference by enhancing call clarity, improving voice detection and helping deliver a more seamless listening experience throughout the day. The long battery life and quick pairing with my other Galaxy devices (a Galaxy Watch 6 Classic and a Galaxy Z Flip5) make it easy to switch between tasks and apps without missing a beat. They've become an essential part of my daily life and I highly recommend them to anyone looking for reliable, feature-packed wireless earbuds!
Value
4
Response from Samsung USBy R&R, July 27, 2026
Hello pdabz23,
The Galaxy Buds3 provide clear and immersive audio, comfortable long-term wear, and seamless pairing with Galaxy devices. With advanced Galaxy AI features like enhanced call clarity and improved voice detection, they are perfect for enjoying music, gaming, watching videos, and making calls. It's wonderful to hear that they have become an essential part of your daily routine. Thank you for recommending the Samsung Galaxy Buds and for choosing Samsung.
-Ty
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The Galaxy Buds3 provide clear and immersive audio, comfortable long-term wear, and seamless pairing with Galaxy devices. With advanced Galaxy AI features like enhanced call clarity and improved voice detection, they are perfect for enjoying music, gaming, watching videos, and making calls. It's wonderful to hear that they have become an essential part of your daily routine. Thank you for recommending the Samsung Galaxy Buds and for choosing Samsung.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds3: Premium Sound meets Galaxy AI
on July 23, 2026
Posted by: pdabz23
[This review was collected as part of a promotion.] My Samsung Galaxy Buds3 have become one of the devices I use every day. Whether I'm listening to music, streaming videos, gaming, or taking calls, the sound quality is clear and immersive, and they're comfortable enough to wear for hours. Its Galaxy AI features make a noticeable difference by enhancing call clarity, improving voice detection and helping deliver a more seamless listening experience throughout the day. The long battery life and quick pairing with my other Galaxy devices (a Galaxy Watch 6 Classic and a Galaxy Z Flip5) make it easy to switch between tasks and apps without missing a beat. They've become an essential part of my daily life and I highly recommend them to anyone looking for reliable, feature-packed wireless earbuds!
Value
4
Response from Samsung USBy R&R, July 24, 2026
Hello pdabz23,
Thank you for sharing your thoughts on your Galaxy Buds3. Galaxy Buds3 combine crisp audio, smart Galaxy AI features, and quick pairing across compatible Galaxy devices. We love hearing that they support everything from music and gaming to calls and daily multitasking while staying comfortable for hours. Thank you for choosing Samsung Galaxy.
-Ty
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Thank you for sharing your thoughts on your Galaxy Buds3. Galaxy Buds3 combine crisp audio, smart Galaxy AI features, and quick pairing across compatible Galaxy devices. We love hearing that they support everything from music and gaming to calls and daily multitasking while staying comfortable for hours. Thank you for choosing Samsung Galaxy.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Better Better Best
on July 23, 2026
Posted by: CeeDee
[This review was collected as part of a promotion.] I can tell you honestly that Samsung's earbuds have been getting better and better with new iteration. It sounds ridiculous to have to say that, but we live in a world where by a company will change or add to a products color palate, and claim they have a new improvement. Yes, I know aesthetics are important,but functionality and ability still reign supreme. Historically ,I have owned four separate pairs of Samsung/Galaxy earbuds, though only three appear in the picture, as the original OG Galaxy Buds, were stolen. I loves the originals, as they were larger, but you did not need a device to use them, as they had an embedded storage chip built in to them. They sounded good, but the next versions of them kept getting better, from allowing for wireless charging on the Galaxy Buds Pro, to better speakers, improved fit, enhanced multiple microphones, and longer standby time, reached the Galaxy Buds 3 Pro, you would think that would be the end of it. It was not, the Buds 3Pro added a translator, AI, and a greater level of connectivity.
Samsung continues to impress with each generation and iteration. I am thoroughly satisfied and have been. I find myself swapping between all because none have failed me, and I enjoy their use. I keep on in my car, one in my gym bag, one in my laptop bag, and grab the latest one or two when I travel, as you never know when a translator may come in handy (I have used this feature more than a handful of times this year alone).
Value
5
Response from Samsung USBy R&R, July 27, 2026
Hola CeeDee,
Thank you for sharing your feedback. Galaxy Buds3 bring together improved sound, seamless Galaxy connectivity, and helpful Galaxy AI translation features. It is impressive to hear how each generation has earned a place in your car, gym bag, laptop bag, and travel routine. Your experience with wireless charging, improved microphones, better fit, and dependable performance shows how much the Galaxy Buds lineup has evolved over time. Thank you for your continued support of Samsung Galaxy.
-Ty
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Thank you for sharing your feedback. Galaxy Buds3 bring together improved sound, seamless Galaxy connectivity, and helpful Galaxy AI translation features. It is impressive to hear how each generation has earned a place in your car, gym bag, laptop bag, and travel routine. Your experience with wireless charging, improved microphones, better fit, and dependable performance shows how much the Galaxy Buds lineup has evolved over time. Thank you for your continued support of Samsung Galaxy.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds yet
on July 22, 2026
Posted by: Minnie
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro have completely exceeded my expectations. The sound quality is rich, crisp, and incredibly immersive. Whether I'm listening to R&B, hip-hop, podcasts, or taking calls, every detail comes through beautifully.
The noise cancellation is one of my favorite features. Once it's activated, the outside world practically disappears. It blocks out background noise so well that I can focus on my music, work, or calls without distractions.
What really impressed me is how these earbuds make music feel alive. The audio is so powerful and well-balanced that it gives off real concert energy—like you're sitting in the front row experiencing the performance live. The bass hits hard without overpowering the vocals, and the clarity is outstanding.
They're also comfortable enough for extended use, pair seamlessly with my Samsung devices, and have excellent battery life. If you're looking for premium earbuds with exceptional sound, top-tier noise cancellation, and an immersive listening experience, the Galaxy Buds3 Pro are absolutely worth it.
Value
5
Response from Samsung USBy R&R, July 23, 2026
Hiya Minnie,
Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds provide rich sound, immersive noise cancellation, and comfortable listening all day long. We appreciate hearing how the balanced bass, clear vocals, seamless connection with Samsung devices, and long-lasting battery enhance your music, podcasts, and calls. The front-row concert experience is precisely what these earbuds were designed to deliver. Thank you for choosing Samsung audio.
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds provide rich sound, immersive noise cancellation, and comfortable listening all day long. We appreciate hearing how the balanced bass, clear vocals, seamless connection with Samsung devices, and long-lasting battery enhance your music, podcasts, and calls. The front-row concert experience is precisely what these earbuds were designed to deliver. Thank you for choosing Samsung audio.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Product!
on July 10, 2026
Posted by: LINNY3420
[This review was collected as part of a promotion.] I really enjoy my newer galaxy 3 buds. Great noise cancelation feature!
Highly recommend!
Highly recommend!
Value
5
Response from Samsung USBy R&R, July 15, 2026
Hello there LINNY3420,
Thank you for sharing your experience with the Galaxy Buds3. These earbuds offer immersive sound, effective noise cancellation, and a sleek modern design, making them great for everyday listening. We're glad to hear that you are enjoying your new Buds. Thank you for recommending them and for choosing Samsung!
-Ty
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Thank you for sharing your experience with the Galaxy Buds3. These earbuds offer immersive sound, effective noise cancellation, and a sleek modern design, making them great for everyday listening. We're glad to hear that you are enjoying your new Buds. Thank you for recommending them and for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Perfect for travel
on July 7, 2026
Posted by: Spark21
[This review was collected as part of a promotion.] I chose the buds3 as I wanted open buds. Even so, noise canceling works pretty well and can also hear surroundings well with the buds on when not playing anything. Can be worn for long periods of time without much discomfort and look stylish. The only downside is that the controls on the buds are somewhat hard to use. Otherwise, sound is good, easy to carry and durable with good design.
Value
5
Response from Samsung USBy R&R, July 10, 2026
Hey there Spark21,
Thank you for sharing your thoughts on the Galaxy Buds3. Their comfortable open design, effective noise control, and lightweight build make them an excellent travel companion. It's great to hear that they stay comfortable during long listening sessions while providing good sound quality and a stylish appearance. I appreciate your feedback regarding the controls being somewhat difficult to use. Thank you for choosing Samsung!
-Ty
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Thank you for sharing your thoughts on the Galaxy Buds3. Their comfortable open design, effective noise control, and lightweight build make them an excellent travel companion. It's great to hear that they stay comfortable during long listening sessions while providing good sound quality and a stylish appearance. I appreciate your feedback regarding the controls being somewhat difficult to use. Thank you for choosing Samsung!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with my devices
on June 30, 2026
Posted by: Mkh1180
[This review was collected as part of a promotion.] I'm a Samsung Galaxy user and have been for almost 15 years. I am very happy and satisfied. I've witnessed the evolution from manual to Galaxy AI, which makes daily life much easier than before, including professional life, studies, or making shopping lists. That's why when Samsung launches a new device, I always want to upgrade my device too.
I also have Galaxy earbuds, tablet and a watch; those are the complete package for me.
I also have Galaxy earbuds, tablet and a watch; those are the complete package for me.
Value
5
Response from Samsung USBy R&R, July 29, 2026
Hey Mkh1180,
Galaxy Buds3 provide clear audio, seamless connectivity within the Galaxy ecosystem, and a comfortable listening experience. We appreciate hearing how your earbuds, tablet, watch, and phone work together to enhance your daily activities. After nearly fifteen years with Samsung, your journey from earlier devices to Galaxy AI illustrates how technology can simplify work, studying, and everyday planning. Thank you for being a part of the Samsung family.
-Ty
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Galaxy Buds3 provide clear audio, seamless connectivity within the Galaxy ecosystem, and a comfortable listening experience. We appreciate hearing how your earbuds, tablet, watch, and phone work together to enhance your daily activities. After nearly fifteen years with Samsung, your journey from earlier devices to Galaxy AI illustrates how technology can simplify work, studying, and everyday planning. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
2
Mixed feelings
on June 29, 2026
Posted by: Bwise88
[This review was collected as part of a promotion.] In the beginning these was almost the best pair of earbuds I ever had after over a year or two they have declined in performance and functionality
Value
2
Response from Samsung USBy R&R, July 6, 2026
Hello Bwise88,
Thank you for sharing your experience with the Galaxy Buds3. They provide clear sound, a sleek open design, and convenient wireless listening for everyday use. It’s wonderful to hear that they were once among your favorite pairs, even though their performance and functionality have changed over time. We have documented your feedback regarding long-term reliability. Thank you for being a part of the Samsung community.
-Ty
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Thank you for sharing your experience with the Galaxy Buds3. They provide clear sound, a sleek open design, and convenient wireless listening for everyday use. It’s wonderful to hear that they were once among your favorite pairs, even though their performance and functionality have changed over time. We have documented your feedback regarding long-term reliability. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US