Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5 out of 5
5
Quality Watch
on August 15, 2025
Posted by: diegonicolaslh
[This review was collected as part of a promotion.] This watch is incredible! I've tried plenty of smart watches in the past, and none really compare to the overall quality of this watch. It tracks everything perfectly and accurately! One of my favorite features of this watch is the sleep and energy measurements it takes, and the battery has a significant run time allowing you to wear it for an extended amount of time. Using Galaxy AI from your wrist is a game changer, allowing me to do everything from my watch that I would normally do on my phone. Perfect for quick tasks and reminders to setting up workouts and timers. Highly recommend!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Earphones
on August 15, 2025
Posted by: Belen
from San Jose
Expertise:Intermediate
Verified Purchase:Yes
I light how light weight the are I dont like that they dont come with a case option but overall good sound and like the volume feature
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
3 out of 5
3
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Was never able to get these to fit.
on August 15, 2025
Posted by: Maryland
from Maryland, USA
Expertise:Intermediate
Verified Purchase:Yes
I found these incredibly uncomfortable and was unable to get a good fit, in spite of the many tips, which mainly consisted of twisting the buds more firmly into my ear. They fell out repeatedly. Too bad. Big waste of money.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your experience with the Galaxy Buds3. We understand how important a secure fit is and appreciate that you’ve tried various tips to find the perfect hold. Unlike traditional in-ear buds, the Galaxy Buds3 are designed as open-type earbuds, which means they don’t have ear tips. To help you start off on the right foot, make sure you check the bottom of the earbuds for directional marks, noting the “L” and “R.” When you place them in your ears, insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. You can also angle the earbuds slightly so that the microphone is pointing towards your mouth rather than straight down. A little adjustment, like rotating them forwards or backwards, can often help achieve a more comfortable fit. We hope these tips help you enjoy the incredible sound quality and features that the Galaxy Buds3 offer! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
buds don't fit well
on August 14, 2025
Posted by: Mari
Verified Purchase:Yes
Sound is great but the buds don't fit right for me.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for your feedback! It's great to know you enjoy the sound quality of the Galaxy Buds3, Mari. We understand that getting a proper fit is crucial for the best experience. As a reminder, the Galaxy Buds3 are open-type buds without traditional ear tips. To start, simply place them in your ears and check the bottom for directional marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can also angle them slightly so that the microphone is pointing toward your mouth, rather than straight down. Adjusting the buds by rotating them slightly can help you find the fit that feels just right. We hope these tips enhance your experience! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
These earbuds are by far the best.
on August 14, 2025
Posted by: Tel578
[This review was collected as part of a promotion.] Galaxy AI is awesome. Samsung os taking the game to another level. Leaving everyoneelse behind!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great buds
on August 14, 2025
Posted by: Lovemybuds
[This review was collected as part of a promotion.] I've had my buds for a couple of months and they're great. The sound quality is good. I love the voice control when they're connected to my phone. I also love all the controls on my phone under either the wearable app or the smart things app. I like how I can pinch the stem and turn the noise canceling on or off. I mostly use them at work. They're comfortable in my ears for a while but they're oddly shaped and slide out of my ears. I would definitely recommend these to anyone looking for a great pair of ear buds.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has great features and great sound
on August 14, 2025
Posted by: Seldomseen84
[This review was collected as part of a promotion.] I use my ear buds just about everyday because the sound from them are so powerful and so clear and the bass that they have are amazing I use them to listen to music while I'm at the gym working out ...I just love them and I would recommend that everyone should own a pair of them ...
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Don't stay in ears
on August 13, 2025
Posted by: Gigi
Expertise:Intermediate
Verified Purchase:Yes
Only stay in my ears if I sit not moving at all!!
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for your honest feedback on the Galaxy Buds3, Gigi. We understand that comfort is crucial for you to enjoy your listening experience fully. The Galaxy Buds3 are designed as open-type buds, which means they don’t have earbud tips. This makes them easy to use, as all you need to do is place them in your ears to get started. To ensure you get the best fit, check the bottom of the earbuds for the directional marks labeled “L” and “R.” Insert the right bud into your right ear with the “R” facing you, and the left bud into your left ear with the “L” facing you. You can adjust the angle slightly to point the microphone towards your mouth for optimal sound quality, and feel free to rotate the buds forward and backward until the fit feels just right. We want you to enjoy every moment with your Galaxy Buds3, and we truly appreciate your insights. For any further concerns or questions, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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