Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Works wonderful with galaxy
on August 17, 2025
Posted by: Shadowmedic
[This review was collected as part of a promotion.] These are perfect for someone like me who have problems with any earbuds that have a tip on them that goes into your ear. For me they aren't super secure but I got some rubber pieces that go over the end that helps the buds stay in. They work well with the Galaxy AI and I can ask questions directly to the earbuds and get my answers quickly. They are great for calls and for keeping your hands free while on the phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First time buyer - I am impressed
on August 17, 2025
Posted by: Maxxnova
[This review was collected as part of a promotion.] As someone who can only wear airpods for earlier buds, seeing Samsung/ galaxy make a pair with the same shape AND THE STEM I am overjoyed with this decision. I had to buy them instantly when I saw this. They're comfortable, the noise cancelling is great, the audio is clean and crisp. I'm so happy to have bought my first pair, and I shall for sure keep buying them!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The earbuds are good and fit nicely. lasted 1 year
on August 16, 2025
Posted by: Hudson
[This review was collected as part of a promotion.] They fit nicely but only lasted 1 year and started not connectinv correctly after 7 months
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
These buds are great
on August 16, 2025
Posted by: 23lvee
[This review was collected as part of a promotion.] The sound quality is great. The best I've heard actually. Galaxy AI is great on the buds3 because Ive used the live interpreter and the eq. the live interpreter is really good as I went to South Korea and couldn't understand anything, until I popped a bud into my ear haha. I love using these for school and just everyday. the sound quality again is just so good, good clarity, bass, treble, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Stops charging after morning walk
on August 16, 2025
Posted by: Esnel1010
from South Carolina
Expertise:Expert
The Galaxy Buds3 is one of the worst buds I ever bought from any Samsung line of products..because anytime I do things that makes me sweat or I go for my morning walk, the buds will stop charging even after cleaning or drying..this is the second time I am having this issue.
@ Samsung you really need to do something about it, otherwise it'll spoil the reputation of your future products of buds customers.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
5
Response from Samsung USBy R&R Team, August 18, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, Esnel. We love to see that you use your buds when you go for your morning walk, but we hate to see that you may be experiencing some challenges when trying to charge them afterward. It's great to see that you already make sure to clean your buds after sweating. Be sure to check out the additional troubleshooting steps to help you resolve this. Also, keep in mind that Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this continues to be your experience, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome and perfect with great sound
on August 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Perfect and great sound with a great noise cancellation and a great battery back up
Love it using it and gona buy more samsung products.
Thank you
Love it using it and gona buy more samsung products.
Thank you
Value
5
Written by a customer while visiting Samsung US
Posted by: Chang
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I should've read more carefully before purchasing that this model did not have ambient sound. It was a huge disappointment. Although it was compact, and fitted all, it was missing the main feature of why i bought it.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Chang! We understand that you might have been looking for the ambient sound feature, but we're excited for you to explore the amazing capabilities the Buds3 offers. With Active Noise Cancellation, you'll be able to block out distractions and immerse yourself in your music. Plus, the 360 Audio experience and Adaptive EQ ensure that every listening session is tailored to your preferences. Don’t forget about the Adaptive ANC, which adjusts based on your surroundings for optimal sound. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Harrelle
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
Buds have great sound. Does not stay securely in ear.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
1
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your feedback, Harrelle! We're pleased to see that you think the Galaxy Buds3 have great sound quality! To help you achieve the best fit, remember that the Galaxy Buds3 are open-type earbuds without tips. Start by checking the bottom for directional marks—look for the "L" for left and "R" for right. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Angle the buds slightly so the microphone points towards your mouth, rather than straight down. You can also adjust the fit by rotating the buds forward and backward until they feel just right. We hope these tips improve your experience, and if you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US