Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Worth it
on August 20, 2024
Posted by: Justadude
from Anchorage ak
Expertise:Intermediate
Fit just like airpods, better sound quality. Idk why the bad reviews....I really like these, traded in my airpods for these after a back to back test
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Sad
on August 21, 2024
Posted by: KssK
Expertise:Intermediate
I really wanted to like these but they did not fit in my ears. Packaging said there were tips but Bud3 do not have tips so one size must fit all. The controls were not nearly as easy as the other buds. The only thing good about this product was returning them.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hi there Kssk, we appreciate your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the ideal fit of your earbuds is to you every day. We do our best to provide as much information online as possible to help our customers choose the best devices and accessories to align to their preferences. We have provided a link to an article to help you with the ideal placement of the earbuds, and recommend performing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you would like to discuss your experience further and review options for a resolution. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
4
Big Improvement from the Buds pro 2
on August 23, 2024
Posted by: Gaxalyplusultra
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 represent a significant upgrade from their predecessors, the Buds Pro 2. With a focus on enhanced audio quality, improved noise cancellation, and innovative Galaxy AI features, these earbuds offer a premium listening experience for music enthusiasts and gamers alike.
I enjoy using the active noise cancellation (ANC) .Its been refined to provide a more immersive listening experience, even in noisy environments. The earbuds effectively block out unwanted background noise, allowing you to fully immerse yourself in your music or games.
"While the Galaxy Buds Pro 3 offer a significant improvement over their predecessors, there is still room for refinement. One notable issue is the occasional high-pitched feedback that occurs when the earbuds are removed from or inserted into the ears. A software update that improves the sensitivity of these sensors could help mitigate this problem and provide a more seamless listening experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Why downgrade the ANC?
on August 25, 2024
Posted by: Catman
I love the look of them even sometimes the feel of them. For me, the biggest disappointment comes in the exteme downgrade to ANC. I workout in a noisy environment. The pro2s did a great job of blocking out almost all background noise while the buds3 are just far inferior.
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Catman, thank you for your feedback on your Samsung Galaxy Buds3. We understand the desire for a great ANC feature and a fully immersive and uninterrupted listening experience. We would be thrilled to help you with this matter directly, and have provided a link to an article to help you with this setting. We have also shared a link to the full device manual to help you with all the different audio setting options to best align to your preferences. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
Great new features
on August 25, 2024
Posted by: Jermsm1
from Cincinnati Ohio
Expertise:Expert
Had for a month or so, great features, new design, look great. All around great but with the design on the buds 3, they do wiggle in my ear a bit. The 3 pro have ear tops so they likely will not.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Lousy earbuds
on August 25, 2024
Posted by: boo24
I bought these earbuds a month ago and the right earbud makes a whistling noise when listening to music. I sent them back for a refund. Don't waste your money on these, also poor sound quality and they don't stay in your ears.
Response from Samsung USBy Social Commerce, August 27, 2024
Hey there Boo24, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the audio quality of your earbuds is to you every day. We have some great resources available online to help our customers troubleshoot any experience with their Samsung products that may be out of the ordinary. We have provided a link to the Samsung Support Team if you have any questions or would like to explore earbud options that may better align to your preferences. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4
Very good, just short of great.
on August 26, 2024
Posted by: StopTheMcBeal
[This review was collected as part of a promotion.] I like the sound quality and the fit, but these earbuds simply do not stay in place. Every quality these contain would make them a Tier 1 contender if they simply stayed in my ears while I walk.
I like using them to do voice prompts with Galaxy AI, play games on my phone, etc... they're just not great for physical activity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Satisfied
on August 26, 2024
Posted by: TotalPackage
[This review was collected as part of a promotion.] Very satisfied with my galaxy bud3. Comfortable
Last all day
Stylish
Last all day
Stylish
Value
5
Written by a customer while visiting Samsung US