Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
3 out of 5
3
Great design
on August 19, 2025
Posted by: Lokesh
[This review was collected as part of a promotion.] Galaxy AI is the best feature to Mention in this product, I offers live translation.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 21, 2025
Thanks for taking the time to share your honest feedback on the Galaxy Buds3, Lokesh. Your insights are what drive us to continue to make innovative products. We love to see that you're impressed with the design and Galaxy AI features. The Galaxy Buds3 also introduces new options for advanced customization and convenient control, allowing you to adjust volume, noise control, and sound settings directly from your device’s quick settings panel for a hassle-free listening experience. To adjust the Buds settings, simply open the quick settings panel on your connected smartphone, touch and hold the Volume slider, and then tap the setting you would like to change. We hope you continue to enjoy your Buds3, and if you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Buds Ever
on August 19, 2025
Posted by: KevinS24
[This review was collected as part of a promotion.] The sound quality, noise canceling, and amazingly long range Bluetooth capability of these buds are the best I've ever experienced! Definitely a quality product and it enhances my experience with my galaxy S24! I just recently learned how to use my buds to speak into the galaxy AI feature on my Samsung and have an informative interactive experience where ever I am.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New and fantastic sound
on August 19, 2025
Posted by: Samsung01
[This review was collected as part of a promotion.] Very easy to use and very helpful. Thanks Samsung as always
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The sound is genuinely impressive.
on August 19, 2025
Posted by: Crispy
[This review was collected as part of a promotion.] I know that the pro has the rubber tips to make the sound exceptionally better, but I personally dont like that rubber peice in my ear. These work impressively well without them. Would keep getting my earphone products from Samsung. 10/10!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit, good sound
on August 19, 2025
Posted by: jess52066
[This review was collected as part of a promotion.] I love these ear buds, I haven't found any others that fit my ears so well. I haven't figured out how to use Galaxy AI with them yet though.
I do wish there was a better battery level indicator.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great buds for an amazing price .
on August 19, 2025
Posted by: Scythecyndel
[This review was collected as part of a promotion.] I enjoy my new buds3 i just recently got them as a gift from my husband. I like the feature where I can speak volume up, volume down, stop music, play music, pick up call , hang up call it's amazing I live in the city so the bus or trains get very packed and I dont have to worry about having my cell in my hands with that buds. They are loud! I had to adjust my music in the settings and now they are good my ears dont hurt I listen to heavy metal so yea that can also be the issue. They have so many cute buds case holders. The buds will let you know if there's liquid in the case or on the buds it self and it will warn you, that is great as well. It's been a month since I got these buds and I'm still learning.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent soun quality
on August 19, 2025
Posted by: JEAR1PR
[This review was collected as part of a promotion.] Sure thy are not the best fitting ear buds, but the sound quality is superb.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, August 19, 2025
We appreciate you sharing your thoughts on the Galaxy Buds3! We love to see that you love the sound quality your buds provide. Don't forget that you can customize sound settings for different apps. Simply swipe down to quickly adjust your EQ and noise control from the Quick Settings panel. Your custom settings are saved for each app, so whether you're using 360 Audio on YouTube or bass boost on Spotify, your sound experience remains perfectly tuned to your preferences. Regarding the fit, we understand that the new design of the Buds3 might take some users some time to get used to. We urge you to check out the link attached for step-by-step instructions on how to get the proper fit with your buds. If you have any further concerns or questions, we're always here for you at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This product is amazing
on August 19, 2025
Posted by: Tattedup
[This review was collected as part of a promotion.] Great features and great quality sound quality is amazing .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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