Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4 out of 5
4
Great product
on June 9, 2026
Posted by: Kammo86
[This review was collected as part of a promotion.] I really enjoy my buds. Sometimes they dont stay in my ears very well but the sound quality is great and I continue to upgrade every year
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This device has great features, long battery life.
on June 9, 2026
Posted by: HandyAndy
[This review was collected as part of a promotion.] Best earbuds I have. I use them while walking my dog and at other times when surrounding noise makes it hard to hear my phone. I'm still learning what Galaxy AI features I can use. It is really useful to have the earbuds and case to show the battery life on my phone. No guessing when I need to charge.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound
on June 8, 2026
Posted by: QuantumBiker
[This review was collected as part of a promotion.] Great sound and noise reduction. The touch functions can be a bit finicky. I have used them with both my phone and my Samsung TV. Have not used them with Galaxy AI yet
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Impressive sound
on June 8, 2026
Posted by: Specz187
[This review was collected as part of a promotion.] I never cared much for ear buds, I preferred over the ear headphones but these were on sale so I bought some. I really liked the way they looked compared to others out there. The gray with the light bar made it looks sleek. I use them a lot now. Mostly liken to rock and I was blown away by how great the sound was. The bass and mids are great and clear. Never used any noise cancelling products prior but they do block out a lot of environmental noises. The battery also lasts a long time in my opinion but the base does not charge very fast
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Buds3 are a pretty great device!
on June 8, 2026
Posted by: Lovesmile
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 are a great purchase to begin with. The sound cancelletion option is pretty good, and the sound effects are clear and powerful for listeting music and calls.
Value
3 out of 5
3
Response from Samsung USBy R&RJune 10, 2026
Hi there Lovesmile,
Thank you for taking the time to share your enthusiasm with us. The Galaxy Buds3 deliver impressive sound quality and effective noise cancellation in a compact easy to enjoy design. It is great to hear you are enjoying the audio experience and key features. Thank you for sharing your positive feedback. We thank you for choosing Samsung for your audio needs.
-Ty

Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Sound Quality and Call Clarity
on June 7, 2026
Posted by: Andrian
[This review was collected as part of a promotion.] I've been using the Galaxy Buds3 daily for music, videos, phone calls, and work. The sound quality is clear and balanced, and they are comfortable enough to wear for extended periods.
One feature that stands out is the noise cancellation. It does a good job reducing background noise in busy environments, making listening more enjoyable. I am also impressed with the voice isolation during calls. People on the other end can hear my voice clearly even when there is surrounding noise, which has made conversations much easier.
The connection with my Samsung phone is fast and reliable, and switching between different activities throughout the day is seamless. Battery life has been solid for my daily use.
Overall, the Galaxy Buds3 have been a dependable pair of earbuds with excellent call quality, effective noise cancellation, and a comfortable design. I am very satisfied with my purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the noise cancel feature
on June 7, 2026
Posted by: Dobie89
[This review was collected as part of a promotion.] I utilize AI while driving, and at work. The buds help ensure I hear every moment. Live translation is a great feature.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Sound and Smart Features
on June 6, 2026
Posted by: CaliTech26
[This review was collected as part of a promotion.] I use my Samsung Buds every day for music, phone calls, workouts, and watching videos. The sound quality is clear and balanced, and the fit is comfortable even during extended listening sessions. The battery life has been reliable, and the noise cancellation helps me stay focused in busy environments.
Galaxy AI features add extra convenience and make the overall experience even better. The Buds connect quickly, work seamlessly with my Galaxy devices, and have become an important part of my daily routine. Overall, I am very satisfied with their performance and ease of use.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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