Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,179 Reviews)
Open Ratings Snapshot
Rating breakdown 2,179 reviews
5 Stars
1,122
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Earbud 3 have an awesome fit
on August 7, 2024
Posted by: BLW1
from SC
Expertise:Expert
Verified Purchase:Yes
This product kept me using earbuds. I was an iOS user for years. Earbuds3 now fit in my ear better and have amazing sound and awesome noise cancelling feature.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceeding my initial expectations
on August 7, 2024
Posted by: Kaies
from New York
Expertise:Intermediate
Verified Purchase:Yes
Love it! The battery life is good and the sound quality is great. Everyone I've talked to says that my voice is clear when I use it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great
on August 7, 2024
Posted by: Gary M
Verified Purchase:Yes
For me the main thing is a good microphone! Finally they started to hear me!!)))
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great design but bad fit for me.
on August 7, 2024
Posted by: Darkblade27
Expertise:Intermediate
Verified Purchase:Yes
The design is new and slick. My only bad comment is the way they fit in my ears wasn't comfortable.
Response from Samsung USBy Social Commerce, August 16, 2024
Hey there Darkblade27, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We would love to help you with the fit of your earbuds if you would like, and we have provided a link to an article to help at your convenience. We would also recommend performing a fit test with your earbuds connected to the Samsung Wearables App. We also have shared a link to the Samsung Support Team if this experience continues and you would like additional assistance with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Stick with the second generation
on August 7, 2024
Posted by: chris
these feel weird in the ears and the pinch control are very unintuitive. not able to control the buds while wearing gloves. probably would have put up with them if these had silicon tip. if you absolutly need to upgrade or have to have the new model go for the pro 3
Response from Samsung USBy Social Commerce, August 16, 2024
Hi Chris, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important your earbuds are to you, and how much of a learning curve there may be with the buds being newly redesigned. We have provided a link to the full device manual to help you with the features of your device. We have also shared a link to the Samsung Support Team if you believe your earbuds are not operating as intended or would like any assistance. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sound quality with a great design !
on August 7, 2024
Posted by: T Stubbs
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
I was used to the buds that goes into your ear, which aren't too bad but the overall sound quality on these are GREAT! Reminds me of old school iPod headphones with plenty of bass !
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not Worth it
on August 8, 2024
Posted by: Charman123
from Fort Myers,Fl
Expertise:Expert
Verified Purchase:Yes
I wish I didn't trade in my Buds Pro 2 for these. These are not comfortable to wear and they constantly fall out of my ears. The Buds 2 I could tap them with my shoulder to pause what I was listening to which was very convenient because I work in a shop and my hands are dirty all the time. The Pro 3's you have to pinch it to pause which requires me to put my dirty hands on them or tell someone hold on till I can find a towel to wipe my hands off. I don't think sound quality is at all better. I would not recommend purchasing these. As I'm writing this review one fell out my ear onto the floor...Awesome!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Charman123, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features of your device are to you every day and we would be happy to help you maximize your experience with your earbuds. We have provided a link to an article to help you with the fit of your earbuds. We have also shared a link to the full device manual to help you best align the settings and features to your needs. Lastly, we have shared a link to the Samsung Support Team if you continue to experience any frustration or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Not very good
on August 8, 2024
Posted by: Soufdallas
from Dfw
Expertise:Expert
Verified Purchase:Yes
Sound quality was good with the earbuds kept falling out of my ear. If I would lay down with them they would fall out if I bounced or worked out with that man they would fall out I don't like these at all. I am sticking with the Samsung Galaxy Fe they are Better Built for sport and movement even laying down whether on the side or on the back
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Soufdallas, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3. We would love nothing more than to help you acheive the ideal fit of your earbuds during a range of activities throughout the day. We have shared a link to an article to help you with the placement, and also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance and options available to you if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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