Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,179 Reviews)
Open Ratings Snapshot
Rating breakdown 2,179 reviews
5 Stars
1,122
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Great experience
on August 5, 2024
Posted by: Sonu2252
Great device, works perfectly with me. The audio quality is just great.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's good,but...
on August 5, 2024
Posted by: Yulia
from Queens, New-York
Verified Purchase:Yes
sound, control and sound quality are good. Noise reduction works great. But when actively moving, tilting, the earphone moves a little and the music or video that is playing on the phone stops. This is terribly inconvenient
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Something New
on August 5, 2024
Posted by: Lesemaj
from Dallas, TX
Expertise:Intermediate
Verified Purchase:Yes
The fit of this product differs from the previous model, but I anticipate becoming accustomed to it over time.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My go to buds
on August 6, 2024
Posted by: JMAC
from Los Angeles, CA
Expertise:Intermediate
Verified Purchase:Yes
I like the non-silicone tips design it makes it easier to clean. Sound quality is great once you get the right fit in your ears. ANC is decent. Case design is unique. Battery life is decent. Mic quality is good but needs stability to work on some apps. I highly recommend this
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Personally the Buds 2 fit better.
on August 6, 2024
Posted by: Badges
Verified Purchase:Yes
The galaxy buds3 will do the job if you want to answer a call. They are loose in my ears and they didn't come with any adaptors for my ears.
Response from Samsung USBy Social CommerceAugust 15, 2024
Hi there Badges, thank you for your feedback on your Samsung Galaxy Buds3. We are happy to hear you are having an overall good experience with your phone calls, and we would be happy to explore ways to maximize your experience with your earbuds. We have shared a link to an article to help you with the fit of your earbuds, and recommend doing a fit test with your earbuds while connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if you have questions or would like to explore other options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good, but needs work
on August 6, 2024
Posted by: Vdubb2
from Pensacola, Fl
Expertise:Expert
Verified Purchase:Yes
Sounds great, but they don't want to stay in my ears. Just can't find the right balance between comfort and securely fitting in my ears.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Buds3
on August 6, 2024
Posted by: None
Verified Purchase:Yes
I personally didn't like him. They hurt my ears, they fall off and they make a beeping sound every time I try to fix him.
Response from Samsung USBy Social CommerceAugust 15, 2024
Hello there, thank you for your feedback on your Samsung Galaxy Buds3. We understand how frustrating it can be when you have a device that causes discomfort during usage. We would love nothing more than to help you with this experience, and have provided a link to an article to help you with the ideal placement for security and comfort in your ear. You can then perform a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team. You can work with them directly through chat if you continue to have this experience and would like to explore additional options for a resolution. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The role of the tactile
on August 6, 2024
Posted by: Anonymous
from Texas
Expertise:Expert
Buy these headphones and they have super audio good for their price has several real features that I recommend and the box for charging the headphones is unmatched.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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