Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Charman123
from Fort Myers,Fl
Expertise:Expert
Verified Purchase:Yes
I wish I didn't trade in my Buds Pro 2 for these. These are not comfortable to wear and they constantly fall out of my ears. The Buds 2 I could tap them with my shoulder to pause what I was listening to which was very convenient because I work in a shop and my hands are dirty all the time. The Pro 3's you have to pinch it to pause which requires me to put my dirty hands on them or tell someone hold on till I can find a towel to wipe my hands off. I don't think sound quality is at all better. I would not recommend purchasing these. As I'm writing this review one fell out my ear onto the floor...Awesome!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Charman123, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features of your device are to you every day and we would be happy to help you maximize your experience with your earbuds. We have provided a link to an article to help you with the fit of your earbuds. We have also shared a link to the full device manual to help you best align the settings and features to your needs. Lastly, we have shared a link to the Samsung Support Team if you continue to experience any frustration or would like assistance with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Soufdallas
from Dfw
Expertise:Expert
Verified Purchase:Yes
Sound quality was good with the earbuds kept falling out of my ear. If I would lay down with them they would fall out if I bounced or worked out with that man they would fall out I don't like these at all. I am sticking with the Samsung Galaxy Fe they are Better Built for sport and movement even laying down whether on the side or on the back
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Soufdallas, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3. We would love nothing more than to help you acheive the ideal fit of your earbuds during a range of activities throughout the day. We have shared a link to an article to help you with the placement, and also recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team to offer additional assistance and options available to you if you continue to have this experience. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Big, chunky, heavy, ill fit, cheap looking
on August 9, 2024
Posted by: Lovely321
I purchased it based on photos. Not enough reviews were available since they were so new. Also, got a Flip 6, so I thought they would work seamlessly together. Buds 3 in silver is bulky, big, cheap looking silver (not metal looking but painted on dull silver), won't stay in your ears, etc. They are actually pretty cheap looking overall. I traded in my Buds 2 pro which I used about 4 times. I liked the look and fit of Buds 2 pro better, but it had 2 major flaws for me. One cannot have hair untied while using it. Even a light touch of loose hair from a ponytail would activate the Buds 2 pro. It would fast forward, stop, play, etc. Also, I hated the case. It would stain, and I could not clean it. Buds 3 sounds great. Love the voice commands, a necessary feature for me. Honestly, I can't even touch the buds while hiking or walking. Otherwise , they would fall off my ears. I am constantly fiddling with it and shoving it into my ear. Ridiculously large and heavy. No rubber tips to keep them on either. I almost returned it when I initially opened the box. However, it seemed more functional than buds2 pro, so I kept them. If I can do it all over again, I would just buy a different pair of ear buds completely. Testing buds 3 while hiking proved that they don't work for me. The fit is horrendous.
Response from Samsung USBy Social Commerce, August 16, 2024
Hi there Lovely321, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you during a range of activities such as hiking. We would love to help you with this matter, and have provided a link to an article to help you at your convenience. We also recommend following up with a fit test you can perform when connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues and you would like to discuss additional options. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great audio
on August 9, 2024
Posted by: Redo1588
[This review was collected as part of a promotion.] The audio on these buds are amazing the size and comfort are great to
Value
5
Written by a customer while visiting Samsung US
Posted by: nick
from IL
Expertise:Expert
Verified Purchase:Yes
love it! bean sprout design is much better than kidney bean shape!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: KhanMan
from Poconos, PA
Expertise:Expert
Verified Purchase:Yes
Great buds! I am someone who can't use buds with silicon tips because of my ear issues so this is exactly what I've been waiting for
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Leok
from Okoboji iowa
Expertise:Intermediate
Verified Purchase:Yes
Good quality sound and design. I like that they stick in my ears good
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Samuel
from Philadelphia, PA
Verified Purchase:Yes
I like the fit. The sound quality is good. It is just enough and suits my need.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US