Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,178 Reviews)
Open Ratings Snapshot
Rating breakdown 2,178 reviews
5 Stars
1,121
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Love the sound
on August 2, 2024
Posted by: Saxplayr525
Fit better than I expected and crisp sound. Doesn't bother my ears
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Uncomfortable!
on August 2, 2024
Posted by: Sergio
from Los angeles
Expertise:Intermediate
Very uncomfortable and would not stay in my ear. Had to return.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 9, 2024
Hi there Sergio, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We understand how important the fit of your earbuds is to your overall enjoyment and uninterrupted listening experience. We hope you have found earbuds that give you the secure fit you are seeking. We have provided a link to the Samsung Support Team if you have questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great fit and sound
on August 2, 2024
Posted by: MaxxRazz
[This review was collected as part of a promotion.] Been using these buds 3 for a few weeks now and have nothing but positive thoughts. They work great. Have surprisingly great sound for music and calls and the bass is much better than I thought they would be. Coming from buds live and puds 2 pro, they are definitely worth it. Galaxy AI is great as well and seamless with these buds
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great items
on August 3, 2024
Posted by: Isela
Expertise:Intermediate
Verified Purchase:Yes
Absolutely loved extremely glad I purchased them!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Doesnt fit well
on August 3, 2024
Posted by: Love4you
[This review was collected as part of a promotion.] They keep falling off. Im returning them today. Hopefully the pros are better but every ear is different. In my case is a NO GO
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 9, 2024
Hi there Love4you, thank you for your feedback on your Samsung Galaxy Buds3. We are always happy to help our customers with any aspect of their devices that are not meeting their expectations or needs. We have shared a link to an article to help you with the placement and fit of your earbuds. We have also shared a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome device
on August 3, 2024
Posted by: Okz O
from Missouri city. Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome device, excellent battery life, great voice clarity and nose cancelation .. the only down side is the bud needs to have various sizes for various ear sizes
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
A slippery mess.
on August 3, 2024
Posted by: Mike
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Sound great when they can actually stay in my ears. Went from buds 2 pro to these and mostly regret purchasing these. Buds are also hard to get back into charging case as I've already dropped them twice trying to fit them back in. Trying to do any of the pinching and swiping on the stems cause the bud to just fall out so now I've lost the ability to just use the buds to skip pause or change volume without having to readjust. Had these on a 7 day vacation so I've already sent in my old buds and now are stuck with these.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 12, 2024
Hey there Mike, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how much the fit affects your experience with your earbuds and we would love to help you secure the fit. We have provided a link to an article to help you directly at your convenience, and we recomend performing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have lastly, provided a link to the Samsung Support Team if you continue to experience this matter with the fit, and would like to discuss any potential further options. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't bother with non pro buds
on August 3, 2024
Posted by: Jams
Verified Purchase:Yes
Non pro bud won't stay in my ear, I had to return these as soon as I received them unfortunately. I would like to try the pros, but it looks like they have issues as well...
Response from Samsung USBy Social Commerce, August 12, 2024
Hi there Jams, thank you for sharing your experience with your Samsung Galaxy Buds3 with us. We completely agree that the ideal fit of your earbuds is crucial to the comfort and continued enjoyment of your experience with the device. We have provided a link to an article to help you with the fit of these redesigned earbuds. We would also recommend performing a fit test with your earbuds placed in your ears and connected to the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if you continue to have this experience and would like to discuss further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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