Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Nochturna1
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
I bought to replace my Buds Live because of their bad call sound quality. The call sound quality on the Buds 3 is better, but music wise these don't sound as good as the Buds Live. They also won't stay in my ears! I really wanted to crown them the open ear king, but not this time.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Nochturna1, we appreciate your feedback on your Samsung Galaxy Buds3. We are pleased to hear you are enjoying the audio quality during your calls, and we would love to help you with your audio quality during your favorite music, and fit. We have provided a link to an article to help you with the ideal placement of the earbuds for the secure fit you are seeking. We also recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have also shared a link to the full device manual to help you adjust the equalizer setting to best align to your listening preferences. Lastly, we have provided a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: AnonGalaxy
from Los Angeles, CA
Verified Purchase:Yes
Really hated the plastic tip of in-ear buds and was thrilled to learn the buds3 had the fruit buds design. Switched from fruit buds and the sound is so much better.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Monique
Verified Purchase:Yes
These headphones are the best they are comfortable and this is the clearest anyone has heard me on headphones.
Written by a customer while visiting Samsung US
Posted by: Tiffany S
from Boston, MA
Expertise:Intermediate
Verified Purchase:Yes
I enjoy the samsung buds 3. The most attractive feature that convinced me to upgrade was the change in design. The stem look and the non-pro buds 3 not having rubber ear tips was attractive to me. I figured this would mean a better ear fit for me, as rubber ear tips have never been comfortable. The answer is... it almost met my expectations. The fit in ear is perfect... unless you have long hair (like I do) that gets in the way or you sweat alot. Either of those things exist and you might find yourself trying to catch ear buds at the gym or even outside while taking a walk. I definitely think they're better than previous buds because all but the buds live would fall out of my ear constantly in any situation, even sedentary ones. The buds 3 stay in ear relatively well & sound great despite not having all of the audio capabilities as the pro version. Would recommend for sure.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amber
Verified Purchase:Yes
They are too big. They don't fit in my ear comfortably and always fall out
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Amber, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how frustrating it is to have a new device that is not operating as expected. We have provided a link to an article to help you troubleshoot the fit at your convenience. We have also provided a link to the Samsung Support Team if this experience continues with your earbuds, and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Steve
Verified Purchase:Yes
Huge disappointment. Without ear tip, they won't stay put.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 15, 2024
Hey Steve, thank you for sharing your experience with your Samsung Galaxy Buds3 with us. We completely understand how important the fit of your earbuds is to your usage and continued enjoyment. We have provided a link to an article to help you with the optimal placement of your earbuds for a secure fit. You can also follow this up with a fit test performed while you are wearing your earbuds and connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if this experience continues and you'd like to review options for a resolution. Thank you for being a Samsung customer. Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good Fit Than the Live or Buds 2
on August 5, 2024
Posted by: Ms Johnson
from New York NY
Expertise:Intermediate
I always had to reposition the Buds 2 in my ears, and the Live would fall out. I only use earbuds when I am stationary, I do not walk the street with earbuds on, I want to be aware of my surroundings. They are not good if you are going to use them in the gym or when running but, the Buds 2 were also not good when exercising. Every upgrade Galaxy Buds has is an approvement.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Northy
from Chicago
Expertise:Expert
Verified Purchase:Yes
I love these so much better than the buds 2. They it's snug in my ears and the sound is great. The only issue I have is that with my nails it is difficult to maneuver the controls with my hands so The Voice control is better for me
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US