Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: TonioD
from New Jersey
Expertise:Expert
Verified Purchase:Yes
Fantastic earbuds. These fit very well for me. The sound it great. That is important. If these don’t fit well, you won’t like them. I LOVE THEM. I have bought every Samsung earbud they have ever sold, these are my absolute faves. Equal to AirPod third gen. I highly recommend these. I will buy a few more pair for future proofing. Samsung changes everything all the time. Some things should not change. If you hate in ear canal earbuds like me, you’ll love these. Plus they are seamless with my s24 ultra. Play around with the eq to find your sound.
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Really like the stem and tipless design.
on August 4, 2024
Posted by: LukeZ88
[This review was collected as part of a promotion.] My left ear shape is always like completely different from my right, so it's very hard to find ear buds that actually want to stay in my left let alone be comfortable. While the tipless design is a lot better for my one ear, I still find it somewhat uncomfortable and it still easily can come out. I may try and look for a compatible ear wing when those come out, but nonetheless, it is a good product. With the stems and me not being used to them, pinching them and swiping almost feels like they're going to come out because of how light they are and the tipless design, and the pinch doesn't seem to work 100% of the time. As far as Galaxy AI, a nice touch. I love the voice commands and other capabilities. Overall, a good buy. Realistically I'd probably give them a 4.5 star.
Value
4
Written by a customer while visiting Samsung US
Posted by: Nickolas
Verified Purchase:Yes
Ear buds live fits better then buds 3. Needs to improve the fit
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 13, 2024
Hello Nickolas, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important a secure and comfortable fit of your earbuds is to you every day. We would love to help you with the fit of your earbuds, and have provided a link to an article to help our customers with these redesigned earbuds. We also recommend doing a fit test with your earbuds while you are connected to the Samsung Wearables App. We have also shared a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Rohit
Verified Purchase:Yes
They fall off easily from the ear. Just casual workout makes them pop out.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there Rohit, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the secure fit of your earbuds is to you during a range of activities including your workouts. We have provided a link to a great article to help our customers with these newly designed earbuds. We also suggest performing a fit test with your earbuds while connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to experience this matter with the fit and would like to discuss further with our experts. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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smsng.us/Facebook-Messenger
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: SkyHawk70
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Excellent, so far! Great sound quality! Easy to configure using the "Wearables" app!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Michael O
Verified Purchase:Yes
Ok I'll admit I orderd these by accident but gave them to my sibling and he loves them lol.
Written by a customer while visiting Samsung US
Posted by: ADyer
Verified Purchase:Yes
Love it, great quality sound and feel, premium material.
Written by a customer while visiting Samsung US
Posted by: Chey
Verified Purchase:Yes
They will not stay in my ear at all..sound is good though!
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 14, 2024
Hey Chey, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We are so pleased to hear you are enjoying the audio quality of your new earbuds, and we would love to help you with the fit and give you the superior experience possible. We have shared a link to an article to help you with the optimal placement of your earbuds for a secure fit. We would also suggest doing a fit test of your earbuds while you are wearing them and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this frustration, or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US