Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,025 Reviews)
Rating breakdown 2,025 reviews
5 Stars
1,036
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
The new buds 3
on July 30, 2024
Posted by: Nana967
[This review was collected as part of a promotion.] I added the new buds 3 when I upgraded my watch. I always had issues with other buds staying in my ears. I have no issues with these. The sound and fit are prefect. I like the features and how they function with my devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional successor to the Buds Live
on July 31, 2024
Posted by: Preston
[This review was collected as part of a promotion.] I prefer an open ear bud for long phone calls. While I appreciated the Buds Live open ear style, I like the Buds 3 blade design much better. They're much more comfortable in the ear for long term wear. The audio quality in and out is also exceptional! People on the phone with me can't hear any background noise, and say they can hear me quite clearly in noisy environments. These Buds are awesome!
Value
5
Written by a customer while visiting Samsung US
Posted by: Victor
Verified Purchase:Yes
Great product, took me some time to get use to the buds but now they are my go to pair. I highly recommended it plus Samsung took my old buds and gave me a great discount
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on July 31, 2024
Posted by: Enrique
[This review was collected as part of a promotion.] They are very comfortable and graet sound..... .......
Value
5
Written by a customer while visiting Samsung US
Posted by: Scrapsworld
from Ponte Vedra, FL
Expertise:Intermediate
Verified Purchase:Yes
Great sound, features and comfort. Easy to setup and the features are straightforward.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: AElj
Verified Purchase:Yes
I love the open design! It fits my ears much better and does not fall out.
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
3
Great sound, not too good craftsmanship
on July 31, 2024
Posted by: KrlReviewing
[This review was collected as part of a promotion.] Just got a brand new Galaxy buds 3, the sound is just amazing, unfortunately they feel cheap, plastic used to make case and buds is pretty bad.
Value
3
Response from Samsung USBy Social Commerce, August 9, 2024
Hey there KrlReviewing, thank you for your feedback on your Samsung Galaxy Buds3. We love hearing you are pleased with the audio quality and listening experience you are having with your device. If you are concerned about the durability of your earbuds, we have available Customer Care+ to provide peace of mind for your usage. We have also provided a link to the Samsung Support Team if you have questions or would like to explore options that may be available to you. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
1
Sadly a bad experience!!
on July 31, 2024
Posted by: Julian
from OR
Expertise:Expert
It is pretty sad what Samsung has become, I waited three weeks to receive the headset and they were late, once I got them to be super honest they felt cheap compared to other brands for the price, and the sound was not outstanding at all as they promised, you have to play with the settings to make them sound better, the pathetic part was that once I had to charge them one of them didn't hold charge, so I got a hold of Samsung support to get a replacement where they denied me a replacement and on top of that I had to pay full price to reorder instead of what I originally spent. The agent ended up dropping the call so I'm done with Samsung
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 9, 2024
Hi there Julian, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important specific features and audio profiles are to our customers, and we are pleased you have found the setting that best aligns to your listening preferences. We would love to help you with the battery of your earbuds, and we have provided a link to an article to help you at your convenience. We appreciate you being a Samsung customer. -Elizabeth
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
All about your Samsung earbuds’ battery life
https://www.samsung.com/us/support/answer/ANS00078081/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US