[This review was collected as part of a promotion.] I love my new galaxy buds 3! They are super comfortable and stay in my ears well. They sound fantastic!!! The active nose canceling works awesome!
I don't understand these buds. Extremely uncomfortable and confusing on how to get them to properly fit. Looks like I will order the magic beans once again
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there Erlin, thank you for your feedback on your Samsung Galaxy Buds3. We would love to help you with the fit and placement of your earbuds to help you with the comfort and enjoyment you experience with your earbuds. We have provided a link to an article to help our customers with these redesigned earbuds. We also recommend performing a fit test while wearing your earbuds and connected to your device through the Samsung Wearables App. Lastly, we have provided a link to the Samsung Support Team if this experience continues and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Buds
on July 30, 2024
Posted by: Jess55
[This review was collected as part of a promotion.] I really like my Samsung Buds. I love how they come in two different colors. They are light weight compared to other buds I've owned but feel a little cheap.
The features are amazing and I have not had any issues or glitches with this product. They also fit perfectly in my ear. I would definitely recommend!
Still not a great fit. I swapped from the buds pro 2 to the buds 3 and now the right ear bud will fall out. Also the anc on the buds 3 hardly helps but that is to be expected with open ear buds
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there Matt N, we appreciate you sharing your feedback on your Samsung Galaxy Buds3. We understand how important specific features of your earbuds are to you every day. We would be happy to help you with the fit and audio quality of your earbuds. We have provided a link to an article that will help you with the optimal placement of your earbuds. We have also provided a link to an article to help you with the ANC setting of your earbuds. We have lastly, provided a link to the Samsung Support Team if these experiences continue or you would like to explore all options available to best align to your preferences. Thank you for being a Samsung customer. -Elizabeth How to wear your Samsung Galaxy Buds3 and 3 Pro https://www.samsung.com/us/support/answer/ANS10003519/ Use Active noise canceling on your Samsung earbuds https://www.samsung.com/us/support/answer/ANS00087243/ Samsung Support smsng.us/Samsung-Support Samsung Community smsng.us/Samsung-Community Facebook smsng.us/Facebook-Messenger X https://smsng.us/X-Messages