Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
No Silicone Tips!
on September 22, 2025
Posted by: Nathan
[This review was collected as part of a promotion.] I don't think these use Galaxy AI, but I do love that they can trigger Gemini!
I bought these earbuds specifically because they don't have silicone tips. I have a silicone allergy and can't wear most earbuds. I discovered that allergy after owning and using several previous generation Galaxy buds for myself and my family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No tips no go
on September 22, 2025
Posted by: Sam gift
from White house, tn
Expertise:Intermediate
These will hurt your ears. Thwy do not fit at all. You can put them in but they are far too large and force your ear open causing pain and scarring to your ears. This is known by the company and why they put tips on the next model. Do not buy these.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, October 2, 2025
Greetings Sam gift, Thank you for sharing your experience with your Galaxy Buds3. Properly wearing your earbuds is important because it enhances sound quality, ensures a comfortable fit, and keeps them secure. Wearing them incorrectly can cause discomfort, sound leaks, and increase the risk of falling out. This is especially crucial during activities like jogging, where losing an earbud can be frustrating. Since the Galaxy Buds3 are open-type without ear tips, you'll simply need to place them in your ears, paying attention to the directional markings—'L' for left and 'R' for right—at the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly tilt the buds so the microphone points toward your mouth rather than downward. Adjust the fit by rotating until comfortable. For more tips, see the online article linked below. Our Samsung Support Team is always ready to help. We appreciate your review and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Good sounds
on September 21, 2025
Posted by: Asbuds
[This review was collected as part of a promotion.] Buds have great sound. Unsure if Galaxy AI can link in lr not
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speakers
on September 21, 2025
Posted by: Budsluver
[This review was collected as part of a promotion.] I love my bud. I use them at the gym all the time. And also for listening to music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best earbuds I've ever owned
on September 21, 2025
Posted by: nerkzmer
[This review was collected as part of a promotion.] These things are great. The sound quality and comfort are the best I've had. And the features were pretty impressive, too. Not extremely pricey, either. All in all, these are definitely worth buying. I'm going to get the buds 3 pro next
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great bass, no rubber ear piece option. Loose fit.
on September 21, 2025
Posted by: Anonymous
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
It didn’t fit in my ear canal as nice as I’d like, but I’m glad that they offer a pair of buds that don’t have the rubber earpiece. I prefer not to have the rubber piece shoved in my ear, so Samsung having an option like this I really do like.
I’m coming from AirPods, so maybe my ear is just molded and used to what there’s is and I know Samsung‘s is probably just different and my ear could probably get used to it but that would be my only complaint is that it slips out and doesn’t fit as snug or feel as comfortable as my AirPods
I hate to do a direct comparison, but that is the other popular brand in the brand that I used
Also, I feel like the base was a little bit better on these.
I’m coming from AirPods, so maybe my ear is just molded and used to what there’s is and I know Samsung‘s is probably just different and my ear could probably get used to it but that would be my only complaint is that it slips out and doesn’t fit as snug or feel as comfortable as my AirPods
I hate to do a direct comparison, but that is the other popular brand in the brand that I used
Also, I feel like the base was a little bit better on these.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Good connection with other devices
on September 20, 2025
Posted by: Mike123
[This review was collected as part of a promotion.] I like the Bud3 Pro's connectivity with other devices. I have a Galaxy Watch Classic and a Galaxy phone. All these devices have a very good connection with a strong signal to each device.
All the features the Bud3 Pro has make me feel good and handy.
I like controlling the Bud3 Pro from my watch; it makes it easy to control.
Thank you Samsung 😊
All the features the Bud3 Pro has make me feel good and handy.
I like controlling the Bud3 Pro from my watch; it makes it easy to control.
Thank you Samsung 😊
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Yes it does
on September 20, 2025
Posted by: Bbadillo
[This review was collected as part of a promotion.] U don't even feel u have them on there soft don't hurt ears
Value
5
Written by a customer while visiting Samsung US