Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,024 Reviews)
Open Ratings Snapshot
Rating breakdown 2,024 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Comfort beyond measure
on July 29, 2024
Posted by: Lightning
[This review was collected as part of a promotion.] I personally have small ears and have always had issues with earbuds slipping out or not fitting properly, but not with the buds 3. These feel almost like they aren't even in your ears at times! Such a wonderful feeling with surprisingly clear sound to accompany.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovely Buds
on July 29, 2024
Posted by: Montoo
[This review was collected as part of a promotion.] Samsung's new Buds 3 deliver impressive sound quality with a sleek design and advanced features. The highlight is the AI-powered noise cancellation, which adapts in real-time to your environment, providing an immersive listening experience whether you’re in a busy city or a quiet room. The earbuds are equipped with adaptive sound technology that optimizes audio output based on your activity, ensuring clear calls and rich music playback. With comfortable fit and improved battery life, they’re perfect for long commutes or workouts. The intuitive touch controls and seamless connectivity with Samsung devices enhance user convenience. Additionally, the improved water resistance adds to their durability. Overall, the Buds 3 offer a sophisticated blend of style, performance, and cutting-edge technology, making them a top choice for both casual listeners and audiophiles.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Comfy and light
on July 29, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] Love the AI integration into the buds 3!! Works well with s23 ultra and zflip 6!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Major upgrade
on July 29, 2024
Posted by: Tugboat
[This review was collected as part of a promotion.] I love how comfortable these are in your ear and background noise cancelling feels like actual magic.
Wireless. Charging out of the box unlike some other companies and A+ sound quality. So happy with these, and future proof with Galaxy AI integration
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great sound
on July 29, 2024
Posted by: Trevor
[This review was collected as part of a promotion.] Sounds great. When I'm on the phone the other person doesn't hear my background. The only thing I don't really like is the how it fits in my ear
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3.. finally no rubber tips!
on July 29, 2024
Posted by: Hippiestick
[This review was collected as part of a promotion.] These are BY FAR the best ear buds I've ever used. I have the beans and buds pro 2 and these are without a doubt the most comfortable. The rubber ear pieces that most ear buds have don't play nice with my ears. Everything I've tried ALWAYS fall out and it's extremely aggravating. These stay comfortably in my ears and stay in. The sound is amazing on top of it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Do not fit in my ear
on July 29, 2024
Posted by: Chelley
Expertise:Expert
The sound is great but 3 stars because the fit is terrible. These Buds literally do not stay in my ears and I'm constantly having to adjust them. Never had a problem with any other buds in the past. Highly disappointed. I'm not even going to bother returning them, I'll just order the Bud 3 Pro and call it a day.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Response from Samsung USBy Social CommerceAugust 7, 2024
Hi there Chelley, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the fit of your earbuds is to you every day. We have provided a link to an article to help you with the placement of your earbuds in your ears. We have also provided a link to the Samsung Support Team if you are interested in exploring additional earbud options available to you. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
dissapointed
on July 30, 2024
Posted by: Anonymous
from Danbury, Ct
Expertise:Intermediate
Verified Purchase:Yes
will be returning my galaxy buds 3, I went from the galaxy buds live and to these thinking it would be an upgrade but i was dissapointed to find out the sound quality is not as good and they fit weird in the ear. will be going back to my old buds live.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy Social CommerceAugust 7, 2024
Hi there Andy Cruz, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the audio quality and fit of your earbuds are to you continued usage and enjoyment. We have shared links to a few articles we find helpful to our customers to troubleshoot the fit and audio quality at your convenience. We have also shared a link to the Samsung Support Team if these experiences continue and you'd like additional assistance maximizing your experience with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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