Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,024 Reviews)
Rating breakdown 2,024 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: JMR55
Expertise:Intermediate
Verified Purchase:Yes
The sound is good when they stay put. I am not sure if it is the shape of my ears, but these don't stay in no matter how I adjust. The noise canceling is not good either. I should have got the Buds3 Pro.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there JMR55, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the fit of your earbuds is to you for your usage and enjoyment. We have provided a link to an article to help you troubleshoot the fit and find the optimal placement. You can perform a fit test while wearing your earbuds and connected to the Samsung Wearables App. Finally, we have provided a link to the Samsung Support Team if this experience continues and you would like to explore any potential options to resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Yony
Verified Purchase:Yes
Side by side with the pro, these don't feel secure in your ear. And the noise cancelation is barely noticeable. Decent head phones but there is a huge difference in these and the pros
No, I would not recommend this to a friend.
Features
1
Performance
3
Design
2
Value
1
Response from Samsung USBy Social Commerce, August 1, 2024
Hi Yony, thank you for your feedback on your Samsung Galaxy Buds3. We understand our customers have a range of needs, wants, and budgets for their chosen device, and our goal is to provide a range of devices and accessories to align with these requirements. We have shared a link to the full device manual to help you with the features and capabilities of your earbuds. We have also shared a link to the Samsung Support Team if you would like to discuss this matter further and explore options that are available to you. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Theo
from Brooklyn NY
Expertise:Expert
Verified Purchase:Yes
They sound good but the stems should have been round or square so they could be squeezed & held better.
I would recommend this to a friend!
Features
4
Performance
4
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Waledogg
from Nyc
Expertise:Beginner
Verified Purchase:Yes
I love them ! they dont fall out of my ear like the others did
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Todd
Verified Purchase:Yes
The sound quality is great, noise canceling is good especially for no rubber seal, and the new squeeze controls amazing especially the new volume slide
Written by a customer while visiting Samsung US
Posted by: Miguel
from Nc
Expertise:Intermediate
Verified Purchase:Yes
Love the headphones. They sound amazing and feel really comfortable. I ordered this type specifically because the ones with the earpieces would fall off easily.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Mike
from Florida
Expertise:Expert
Verified Purchase:Yes
This is so cool! I love how sleek and modern it looks. The design is really eye-catching. And it's so easy to use, even for someone like me who isn't very tech-savvy. Everything is laid out in a way that makes sense. It's obvious a lot of thought went into both the form and function. Whoever created this is seriously talented! Great job!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great purchase
on July 28, 2024
Posted by: Lauretta
from Florida
I bought this a week ago and I'm so glad i did, being my first ever galaxy buds purchase. I absolutely love these buds. From the design, to the battery life of both the buds and the case to the sound quality, the active noise canceling. It's definitely a 5 star 🌟 for me.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US