Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
The noise canceling is amazing.
on June 15, 2026
Posted by: ChabbaRanks
[This review was collected as part of a promotion.] The noise canceling is amazing. Im driving in my fathers truck qirh no muffler and it extremely loud. It getting hot the ac doesn't work, I drive with the windows down. The wind and the noise from no muffler makes it impossible to hear anyone. One of the best features ever. I can listen to my own music when I drive. Just 1 head phone at a time and it sounds amazing. I cant wait to get the pro buds 4.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love
on June 15, 2026
Posted by: Love2play
[This review was collected as part of a promotion.] Galaxy ai works phenomenal with these! I love using them while walking, cleaning, cooking and mowing!!! I think overall 5 stars and the best i have ever bought!!
Value
5
Response from Samsung USBy R&R, June 18, 2026
Hello there Love2play,
We are thrilled to hear you are loving your Galaxy Buds3. With Galaxy AI, impressive sound quality, and a comfortable fit, they are built to keep up with everything from walks to yard work. It is wonderful to know they have become your favorite earbuds yet.
Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We are thrilled to hear you are loving your Galaxy Buds3. With Galaxy AI, impressive sound quality, and a comfortable fit, they are built to keep up with everything from walks to yard work. It is wonderful to know they have become your favorite earbuds yet.
Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Need to try to wowed.
on June 14, 2026
Posted by: RyanlM
[This review was collected as part of a promotion.] This is a brutally honest review. I used to buy cheaper earbuds and assumed Samsung's were just overpriced versions of the same thing. As a big Samsung fan with a gift card, I didn't know what else to buy since I'd already upgraded to the Galaxy S24+, Watch 8, Neo QLED 4K TV, and Bespoke French Door fridge. Samsung had a good deal on the Galaxy Buds 3, so I decided to try them after mixed experiences with budget brands.
I'm not an audio exoert. I enjoy music, but I mainly use earbuds for podcasts, phone calls, and work meetings. This is why I stuck with cheaper options before.
The ease of use is incredible. Pairing is instant, and the dedicated Samsung audio settings are intuitive. But what truly blew me away is the Galaxy AI Interpreter feature. I work with people from all over the world, and using the Buds with Interpreter has transformed my meetings. As someone speaks, the translation plays clearly in my ear in real time. The AI is impressively accurate—over 80% correct in my experience—and makes communication feel seamless.
The ease of use is incredible. Pairing is instant, and the dedicated Samsung audio settings are intuitive. But what truly blew me away is the Galaxy AI Interpreter feature. I work with people from all over the world, and using the Buds with Interpreter has transformed my meetings. As someone speaks, the translation plays clearly in my ear in real time. The AI is impressively accurate—over 80% correct in my experience—and makes communication feel seamless.
When I’m away, I also use the Galaxy AI Interpreter directly on my phone. It acts as a mediator during calls, translating between me and the other person so we can talk naturally. This has been a total game changer for my international work.
Battery life is also excellent. After this, I'm only buying Samsung Buds going forward. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not comfortable
on June 11, 2026
Posted by: Tea4tea
[This review was collected as part of a promotion.] I know its subjective but these irritate my ears after having them in for a few minutes definitely preferred the pros over these
Value
1
Response from Samsung USBy R&R, June 12, 2026
Greetings Tea4tea
Thank you for taking the time to share your thoughts on your Galaxy Buds3. The Galaxy Buds3 feature a lightweight design and many useful features for everyday listening. Comfort is a very personal experience, and we understand your preference for the fit and feel of the Pro model. Thank you for sharing your thoughts and feedback. Thank you for choosing Samsung for your audio needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for taking the time to share your thoughts on your Galaxy Buds3. The Galaxy Buds3 feature a lightweight design and many useful features for everyday listening. Comfort is a very personal experience, and we understand your preference for the fit and feel of the Pro model. Thank you for sharing your thoughts and feedback. Thank you for choosing Samsung for your audio needs.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
BEST BUDS IN THE MARKET
on June 11, 2026
Posted by: DCALI559
[This review was collected as part of a promotion.] THESE ARE SOME OF THE BEST BUDS IN THE MARKET HANDS DOWN I ALSO HAVE THE BEATS HEADPHONES AN IT BLOWS THEM OUT OF THE WATER I REALLY LIKE THE QUALITY OF THE SOUND AND THE FACT THAT THEY PAIR SO WELL WITH MY SAMSUNG PHONE
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Headphones!
on June 10, 2026
Posted by: Artsyphartsie23
[This review was collected as part of a promotion.] I have the Galaxy buds 3 and so far i love them! Even though they are a little older modle, they work great for my morning walks and my daily work out. My old ones always felt like they were slipping out because of sweat or movement. With the Galaxy Buds3 I don't have that trouble at all! They stay put for my entire workout. I also like to use them for listening to my book in the evenings while making dinner. The noise cancelation is an amazing feature so i can hear my book with my kids yelling in the background, moms get it. The charge for the headphones themselves last me almost all day, the case could last me almost a week before needing a charge. The Galaxy buds3 also have some really good sound to them! Usually I would mess with the equalizer and other sound changes. These have perfect bass and treble for those "banger" songs. I like how i can easily switch from using my phone with the headphones, to my tablet if i want to for cooking recipes, and being able to use galaxy AI if i need or want extra help. All in all these have been such a game changer for my day to day tasks to tune out other noise and focus on what's needed in the moment! Will forever be a fan of these products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 and i want buds 4
on June 10, 2026
Posted by: Letsgetgoing
[This review was collected as part of a promotion.] I love my Samsung buds with the newer model. On the buds 3, it did throw a curveball with the no silicone to help with noise cancelation, but they still mastered the noise cancellation without it, which I will give a four star quality. Still amazing, and the touch activities is a upgrade as well. I use my buds when I cut grass, on my daily walks, and sometimes even at work to zone in. I am so looking forward to trying out the new buds 4 and possibly even the pro to maximize the live translation when I go on mission trips.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Buds 3 ready for buds4
on June 10, 2026
Posted by: Letsgetgoing
[This review was collected as part of a promotion.] I love my Samsung buds with the newer model. On the buds 3, it did throw a curveball with the no silicone to help with noise cancelation, but they still mastered the noise cancellation without it, which I will give a four star quality. Still amazing, and the touch activities is a upgrade as well. I use my buds while cutting grass, on my daily walks and during work hours to clear my head. I am so looking forward to trying out the new buds 4 and possibly even the pro to maximize the live translation when I go on mission trips.
Value
4
Written by a customer while visiting Samsung US