Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,120
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Chang
from Florida
Expertise:Intermediate
Verified Purchase:Yes
I should've read more carefully before purchasing that this model did not have ambient sound. It was a huge disappointment. Although it was compact, and fitted all, it was missing the main feature of why i bought it.
No, I would not recommend this to a friend.
Features
2
Performance
4
Design
4
Value
2
Response from Samsung USBy R&R Team, August 18, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Chang! We understand that you might have been looking for the ambient sound feature, but we're excited for you to explore the amazing capabilities the Buds3 offers. With Active Noise Cancellation, you'll be able to block out distractions and immerse yourself in your music. Plus, the 360 Audio experience and Adaptive EQ ensure that every listening session is tailored to your preferences. Don’t forget about the Adaptive ANC, which adjusts based on your surroundings for optimal sound. If you have any questions or concerns, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds Ever
on August 19, 2025
Posted by: KevinS24
[This review was collected as part of a promotion.] The sound quality, noise canceling, and amazingly long range Bluetooth capability of these buds are the best I've ever experienced! Definitely a quality product and it enhances my experience with my galaxy S24! I just recently learned how to use my buds to speak into the galaxy AI feature on my Samsung and have an informative interactive experience where ever I am.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Doesn't fit well in ear
on August 20, 2025
Posted by: Harley
[This review was collected as part of a promotion.] Can't wear them for long period of times and the settings I hear to much static thru themand I like galaxy ai
Value
3
Response from Samsung USBy R&R Team, August 20, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, Harley. We noticed that you have some concerns about the fit and the static noise you are experiencing. While we're glad to see that you enjoy the Galaxy AI features, we are here to assist you in resolving these concerns. If you're noticing static noises while using your Galaxy Buds3, we recommend trying a few troubleshooting steps. First, check for any software updates for your earbuds as well as your connected phone or tablet to ensure that you have the latest versions. Restarting and resetting your earbuds can also help clear any minor concerns. Please refer to the links attached for options to help troubleshoot the static noise and to help you get the best fit with your buds. Be mindful that Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If the noise continues after troubleshooting, please be sure to reach out to us at Samsung Support so that we can further assist you. -Kelvin
https://www.samsung.com/us/support/troubleshooting/TSG01211003/ (Static Noise)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
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https://www.samsung.com/us/support/troubleshooting/TSG01211003/ (Static Noise)
https://www.samsung.com/us/support/answer/ANS10003519/ (How to wear)
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Written by a customer while visiting Samsung US
Customer Rating
2
Good features, bad form factor.
on September 4, 2025
Posted by: 666Kittens
from Virginia Beach, VA
Expertise:Intermediate
I like the noise cancelation for the other end during phone calls. I can be in the car with the windows down and the person I'm speaking to on the phone only hears my voice.
Coming from previously having the Galaxy Buds Live, I have a few problems with the Buds 3. The first thing is the shape. They hurt my ears after an hour of use, and with longer use I find my ears are scabbing over, are tender, and sore. The pause/play button is impossible to press without moving the Buds placement in the ear, so I end up not using it. I've bought silicone covers for both the Buds Live and Buds 3 to keep them from getting dirty. This is especially necessary for the Buds 3 since they fall out ears very easily. The covers that are out there for the Buds 3 sort of mitigate the problem with little arms that brace them in the ear. They hurt with or without the covers, especially the sharp edges of the speakers without the covers. Lastly the Buds Live fit and charge properly in the case with silicone covers on. The Buds 3 however, seem to not be able reach the prongs to charge in the case with the thin layer on silicone that the covers have. They also won't fit in the case with the lid closed.
In closing, if the Buds 3 had the form factor of the Buds Live I would give them 5 stars.
No, I would not recommend this to a friend.
Features
4
Performance
3
Design
1
Value
3
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your detailed feedback about the Galaxy Buds3. We genuinely appreciate your honesty, as it helps us understand your experience better. It's great to see that you enjoy the noise cancellation during phone calls, even with the windows in your car down! We also noticed your comments on comfort and fit. The Galaxy Buds3 have an open-type design rather than traditional canal-type buds, which means they don’t come with earbud tips. To get started, you simply place them in your ears. We recommend checking the bottom of the earbuds for directional marks; you’ll see an "L" for the left bud and an "R" for the right bud. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angling the microphone on the bottom towards your mouth can help improve your experience, and adjusting the buds by rotating them slightly until they feel right is also a great tip. If you have any further questions or if there's more you'd like to discuss, please reach out to us at Samsung Support. Your comfort and satisfaction are very important to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
have issues
on September 11, 2025
Posted by: sarya
from Syria
i got problem from mic,
when connected to phone the phone ignore it and use built in mic, when connected to pc only right mic work with very low sound, when connect left only it works with low sound too
when connected to phone the phone ignore it and use built in mic, when connected to pc only right mic work with very low sound, when connect left only it works with low sound too
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R Team, September 16, 2025
Hi Sarya! Thanks for sharing your experience with the Galaxy Buds3. It sounds like you're encountering some challenges with how they connect to your devices and the microphone. We recommend repairing your buds to both your PC and phone to help ensure they’re working at their best. You may have to forget the buds on the settings for the PC and phone. Additionally, don’t forget to check out the Wearable app for any available software updates that can enhance performance. We take pride in our products, and every Galaxy Buds3 comes with a 12-month limited warranty against manufacturing defects, with the option to purchase Samsung Care+ for extended protection and extra support. If you continue to experience difficulties, please reach out to us at Samsung Support. We’d be happy to take a closer look and assist you further. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Earbuds
on September 16, 2025
Posted by: Asumsang
[This review was collected as part of a promotion.] Love the sharp design of the blade, the feel of the case is the best fidget toy when I take it out of my pocket. Connectivity is seamless and a quick process with the Wearables App.
I feel really closer in the Galaxy Ecosystem. I have an S23 FE, Galaxy Watch FE, and I welcome the buds 3( I got them before the release of the 2025 Buds 3 FE) as an addition to my collection of Galaxy Devices. Just need the Galaxy Ring and I am fully complete. But enough ranting.
If you're looking for a nice set of buds this is the one. It has nice audio, the first time I ever tried the Noise Cancelling feature and it surprised me a lot. Isn't strong when I'm on the public bus but with subtle noises it's like I wasn't even in public. Again, I LOVE IT😍😍🤩
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great bass, no rubber ear piece option. Loose fit.
on September 21, 2025
Posted by: Anonymous
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
It didn’t fit in my ear canal as nice as I’d like, but I’m glad that they offer a pair of buds that don’t have the rubber earpiece. I prefer not to have the rubber piece shoved in my ear, so Samsung having an option like this I really do like.
I’m coming from AirPods, so maybe my ear is just molded and used to what there’s is and I know Samsung‘s is probably just different and my ear could probably get used to it but that would be my only complaint is that it slips out and doesn’t fit as snug or feel as comfortable as my AirPods
I hate to do a direct comparison, but that is the other popular brand in the brand that I used
Also, I feel like the base was a little bit better on these.
I’m coming from AirPods, so maybe my ear is just molded and used to what there’s is and I know Samsung‘s is probably just different and my ear could probably get used to it but that would be my only complaint is that it slips out and doesn’t fit as snug or feel as comfortable as my AirPods
I hate to do a direct comparison, but that is the other popular brand in the brand that I used
Also, I feel like the base was a little bit better on these.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value for Money
on September 23, 2025
Posted by: Sheefu
[This review was collected as part of a promotion.] The Best Buds ever used.
Using all the Galaxy buds, but this stands among them
Using all the Galaxy buds, but this stands among them
Value
5
Written by a customer while visiting Samsung US