Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,024 Reviews)
Open Ratings Snapshot
Rating breakdown 2,024 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
As good or better than air pods
on July 26, 2024
Posted by: Derrick
Verified Purchase:Yes
Great sound . Comfortable. Great voice quality. Light weight
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfection
on July 26, 2024
Posted by: Rikk
from NC
Expertise:Expert
Verified Purchase:Yes
No issues at all. Perfect fit, sound and controls.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointed
on July 26, 2024
Posted by: Larry
from Arkansas
Expertise:Intermediate
Verified Purchase:Yes
Dont fit in my ears very well..just not what i think a good pair of buds consist of.
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, July 29, 2024
Hi Larry, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We completely understand how important the fit of your earbuds is to your enjoyment and continued usage. We have shared a link below to an article to help you with optimal placement and wear of your earbuds. We also recommend performing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have also included a link to the Samsung Support Team if you have additional questions or continue to have this experience with your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product, could improve the case.
on July 26, 2024
Posted by: Ryan
from Ny
Expertise:Intermediate
Verified Purchase:Yes
I had the galaxy buds pro 2, and they sounded great, but they fell out of my ears every time I wore them. These new galaxy buds 3 are the exact fit that I needed.
My only criticism is that putting them back in the case is not the best experience. You have the have the stem perfectly lined up for them to go in or when you let them go they'll just fall outside of the case
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best buds ever!!!!!!!!!
on July 26, 2024
Posted by: Anonymous
from Kansas City, Missouri
Expertise:Expert
Verified Purchase:Yes
I love these new buds. This the best design that Samsung could have done they fit great ad the sound is fantastic!!!!!!!!!!!! I do not like the old style buds at all these are a great change of pace. Samsung dont go back to the old style this design is WAYYYYYYYYYYY better!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing buds
on July 26, 2024
Posted by: Lorna4lyfe
[This review was collected as part of a promotion.] I had the previous galaxy buds 2 and I prefer the buds 3 so much more now. They no longer hurt my ears and are so much more comfortable. I haven't figured out how to work galaxy ai yet unless it's the cool feature of telling it to pause music. Then it's pretty fun to use!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not comfortable in my ear
on July 26, 2024
Posted by: I kha
from Chicago
Expertise:Expert
Verified Purchase:Yes
Not comfortable in my ear. They look good but not comfortable
No, I would not recommend this to a friend.
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there I kha, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you and the comfort allowing you to use your earbuds for an extended period of time. We have provided a link to an article to help you with the fit of your earbuds for comfort. We have also shared a link to the Samsung Support Team if you continue to experience this discomfort during wear. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Just okay
on July 26, 2024
Posted by: Nick
from Redmond, wa
Expertise:Intermediate
Verified Purchase:Yes
The product did not meet my expectations. It feels ordinary and does not provide the premium experience that I had with the Buds 2 Pro.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hey Nick, thank you for sharing your thoughts about your Samsung Galaxy Buds3. We understand our customers have a range of wants and needs from their chosen device, and our goal is to provide a range of devices and accessories to provide a superior experience to all of our customers. We have provided a link to the Samsung Support Team to offer assistance with the features that are not meeting your expectations. We have also provided a link to the full device manual to help you with the features and functionality of your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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