Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
This product sounds great!
on October 14, 2025
Posted by: Galaxyfan25
[This review was collected as part of a promotion.] I use these buds for gaming, music, and for zoom meetings. The sound is great! I also enjoy the long battery life. The phone and case both communicate to your phone so you never have to wonder how much battery is left. Being able to control volume and skipping right from the headphones is nice when your not right by your phone. These headphones does have great range. I can keep listening from almost anywhere in the house even when my phone is charging. These headphones work great with yoour other galaxy devices and google Gemini. This includes using galaxy Ai or Gemini for voice controlled home automation or asking questions you may need the answers too. 10/10 would recommend.
The one thing I could say is that if your super active or have small ears they do move. This isnt a big deal for me but for some people it might be.
The one thing I could say is that if your super active or have small ears they do move. This isnt a big deal for me but for some people it might be.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 3 are the best!
on October 14, 2025
Posted by: Cookiemonster
[This review was collected as part of a promotion.] My Buds 3 are perfect for my needs. While using AI, Im listening clearly to the response given.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality
on October 14, 2025
Posted by: Paul123
[This review was collected as part of a promotion.] I use the Galaxy Buds3 practically everytime I do house work
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best headphones on the market
on October 14, 2025
Posted by: Rubenett27
[This review was collected as part of a promotion.] The buds 3 are with me all day, and they're just wonderful. Its fit on the ear is ideal and the lightness is very noticeable. The audio quality is very high, with well-marked basses but without losing that audio quality. Also the fact that they are including Galaxy AI much better use than you can give it with free hands daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Buds on the market!
on October 13, 2025
Posted by: ByeFelicia
[This review was collected as part of a promotion.] The audio quality is superb. The sound profile is rich, balanced, and vibrant, making every genre of music shine. The bass is deep and present without ever sounding muddy, and the highs are crisp and clear.
The Active Noise Cancellation (ANC) is a powerhouse. When you flip it on, the world just melts away. Commuting on a busy train or working in a noisy coffee shop becomes a private, peaceful sanctuary. And for those times when you need to be aware of your surroundings, the Ambient Sound mode is so natural it feels like you don't even have earbuds in.
But what truly makes the Buds 3 a five-star product is the Galaxy AI integration. Using the Live Translation feature is revolutionary for travel and business—it's fast, incredibly accurate, and works seamlessly through the buds. The Adaptive EQ ensures the sound is always perfectly tailored to your ear and environment.
The Active Noise Cancellation (ANC) is a powerhouse. When you flip it on, the world just melts away. Commuting on a busy train or working in a noisy coffee shop becomes a private, peaceful sanctuary. And for those times when you need to be aware of your surroundings, the Ambient Sound mode is so natural it feels like you don't even have earbuds in.
But what truly makes the Buds 3 a five-star product is the Galaxy AI integration. Using the Live Translation feature is revolutionary for travel and business—it's fast, incredibly accurate, and works seamlessly through the buds. The Adaptive EQ ensures the sound is always perfectly tailored to your ear and environment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great ear buds
on October 12, 2025
Posted by: LoneStarTX
[This review was collected as part of a promotion.] Galaxy AI is very useful. Fitting on buds is not greatest, they do slip tend to slip a bit. Sound is great and the sound cancellation works better the the buds before.
Value
4
Written by a customer while visiting Samsung US
Posted by: NO NAME
Expertise:Expert
Verified Purchase:Yes
Didn't like the fit & the controls on them were difficult to use they were returned for me my old galaxy buds 2 fit better & continue to use them
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 15, 2025
Hi there,
We appreciate your feedback on the Galaxy Buds3. The design has been reimagined for a sleeker look and improved control experience while maintaining Samsung’s signature premium sound quality. Your comments about comfort help us continue to enhance how each generation of Galaxy Buds fits naturally into everyday use—balancing innovation, comfort, and style. The Galaxy Buds3 are open-type earbuds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears. Check the bottom of the earbuds for directional marks; you'll see an L and an R. Insert the R earbud into your right ear with the R facing you, and insert the L earbud into your left ear with the L facing you. Angle the earbud slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can rotate the earbuds forward and backward until the fit feels right. Please see the article linked below for more tips on achieving a good fit with your Galaxy Buds3. Thank you for your feedback. We value your presence in the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Facebook
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We appreciate your feedback on the Galaxy Buds3. The design has been reimagined for a sleeker look and improved control experience while maintaining Samsung’s signature premium sound quality. Your comments about comfort help us continue to enhance how each generation of Galaxy Buds fits naturally into everyday use—balancing innovation, comfort, and style. The Galaxy Buds3 are open-type earbuds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears. Check the bottom of the earbuds for directional marks; you'll see an L and an R. Insert the R earbud into your right ear with the R facing you, and insert the L earbud into your left ear with the L facing you. Angle the earbud slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can rotate the earbuds forward and backward until the fit feels right. Please see the article linked below for more tips on achieving a good fit with your Galaxy Buds3. Thank you for your feedback. We value your presence in the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
1
Nice but not durable
on October 11, 2025
Posted by: Dave
Expertise:Intermediate
The features and sound quality were nice but the buds barely lasted a year before the sound stopped working in one of them. For the price paid, it was not worth it and I don't consider myself a heavy user. Prior to this i had less expensive earbuds that lasted for almost 5 years.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, October 15, 2025
Hi Dave,
Thank you for sharing your experience with the Galaxy Buds3. We appreciate your feedback on their long-term performance. The Galaxy Buds series features high-quality components for daily use and undergoes regular software updates that improve connectivity and sound. Samsung is dedicated to enhancing the durability and reliability of every Galaxy audio device. Our products come with a limited 12-month warranty covering manufacturing defects. Additionally, Samsung Care+ is available for eligible devices, offering extended protection and extra support. For warranty questions or assistance, don't hesitate to get in touch with our Samsung Support Team. We're here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3. We appreciate your feedback on their long-term performance. The Galaxy Buds series features high-quality components for daily use and undergoes regular software updates that improve connectivity and sound. Samsung is dedicated to enhancing the durability and reliability of every Galaxy audio device. Our products come with a limited 12-month warranty covering manufacturing defects. Additionally, Samsung Care+ is available for eligible devices, offering extended protection and extra support. For warranty questions or assistance, don't hesitate to get in touch with our Samsung Support Team. We're here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US