Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,024 Reviews)
Rating breakdown 2,024 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Best headphones on the market
on October 14, 2025
Posted by: Rubenett27
[This review was collected as part of a promotion.] The buds 3 are with me all day, and they're just wonderful. Its fit on the ear is ideal and the lightness is very noticeable. The audio quality is very high, with well-marked basses but without losing that audio quality. Also the fact that they are including Galaxy AI much better use than you can give it with free hands daily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy Buds 3 are the best!
on October 14, 2025
Posted by: Cookiemonster
[This review was collected as part of a promotion.] My Buds 3 are perfect for my needs. While using AI, Im listening clearly to the response given.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound and fit
on October 22, 2025
Posted by: blastamy
[This review was collected as part of a promotion.] I use these mostly with my laptop and sometimes at the gym. They stay in well even though I'm moving around a lot. Great buds for the price!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A lot left to be desired
on July 24, 2024
Posted by: Samsung
Expertise:Expert
Have had for a few days. Overall design is very nice, they are mostly comfortable for short term listening, start to hurt with prolonged wear. The features advertised really only apply to current and new generation flagship. I'm using an S21 FE and overall my experience has been less than favorable. Features I use daily on my buds 2 are not available such as ambient noise mode. Having a single driver in the headphone leaves a lot to be desired, very mid and low on the sound quality, the highs get washed out while using the dynamic sound mode. The touch sensor on the stem takes some time to get used to. The AI features are only (to my knowledge) available on S23 and above models.
I would recommend this to a friend!
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there, thank you for taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3. We understand how important the audio quality of your earbuds is to you. We would love to help you maximize your experience with your earbuds. We have shared a link to the full device manual to help you with the audio settings and features. We have shared a link to an article to help you if you believe there is an underlying factor causing this experience with the audio quality. We have also included a link to the Samsung Support Team if you have questions or would like any assistance with the features and functionality of your Samsung devices. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Pro to non pro
on July 25, 2024
Posted by: ToProOrNotToPro
[This review was collected as part of a promotion.] I guess the question for me this time is, was it really worth it?The whole trade in the whole going to the next tier, like always. Simply because compare and contrasting the Galaxy Buds Pro w..ith the Galaxy Buds 3. The only thing i've seen different is the earbud sizes. Even though that doesn't seem that huge of a deal, it's definitely a deal breaker for me, because I do a lot of movement with my headphones and I don't have changeable sizes.They're gonna fall out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
nice but
on July 25, 2024
Posted by: CAT1
Expertise:Intermediate
The sound is great, however, without tips don't stay in. especially with any facial movement
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
2
Value
2
Response from Samsung USBy Social Commerce, July 26, 2024
Hi there Cati, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you. We have provided a link to an article to help with these redesigned earbuds for a secure fit. We have also shared a link to the Samsung Support Team if this experience with the fit of your device. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful design
on July 25, 2024
Posted by: KevsDHustler
from Los Angeles, California
These are my first pair of samsung earbuds, coming from Sony and JBLs I cannot explain how much I love these. The stem design is beautiful and they stay in my ear even while exercising. I'll be buying a pair of the pros just to have the extra pair.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Draya D
from Markham IL
Expertise:Intermediate
Verified Purchase:Yes
Yup they sound great! They don't stay in my ears if I'm moving around. They don't have silicone covers. I think they could hold better with the covers. I ended up ordering the buds3 pros. I think they'll have a better fit for me. 😌💥 #SoundTech #Buds3Pro
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US