Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,024 Reviews)
Rating breakdown 2,024 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
264
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
3
have issues
on September 11, 2025
Posted by: sarya
from Syria
i got problem from mic,
when connected to phone the phone ignore it and use built in mic, when connected to pc only right mic work with very low sound, when connect left only it works with low sound too
when connected to phone the phone ignore it and use built in mic, when connected to pc only right mic work with very low sound, when connect left only it works with low sound too
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
2
Response from Samsung USBy R&R Team, September 16, 2025
Hi Sarya! Thanks for sharing your experience with the Galaxy Buds3. It sounds like you're encountering some challenges with how they connect to your devices and the microphone. We recommend repairing your buds to both your PC and phone to help ensure they’re working at their best. You may have to forget the buds on the settings for the PC and phone. Additionally, don’t forget to check out the Wearable app for any available software updates that can enhance performance. We take pride in our products, and every Galaxy Buds3 comes with a 12-month limited warranty against manufacturing defects, with the option to purchase Samsung Care+ for extended protection and extra support. If you continue to experience difficulties, please reach out to us at Samsung Support. We’d be happy to take a closer look and assist you further. Your satisfaction is important to us! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Great Earbuds
on September 16, 2025
Posted by: Asumsang
[This review was collected as part of a promotion.] Love the sharp design of the blade, the feel of the case is the best fidget toy when I take it out of my pocket. Connectivity is seamless and a quick process with the Wearables App.
I feel really closer in the Galaxy Ecosystem. I have an S23 FE, Galaxy Watch FE, and I welcome the buds 3( I got them before the release of the 2025 Buds 3 FE) as an addition to my collection of Galaxy Devices. Just need the Galaxy Ring and I am fully complete. But enough ranting.
If you're looking for a nice set of buds this is the one. It has nice audio, the first time I ever tried the Noise Cancelling feature and it surprised me a lot. Isn't strong when I'm on the public bus but with subtle noises it's like I wasn't even in public. Again, I LOVE IT😍😍🤩
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great bass, no rubber ear piece option. Loose fit.
on September 21, 2025
Posted by: Anonymous
from Wisconsin
Expertise:Expert
Verified Purchase:Yes
It didn’t fit in my ear canal as nice as I’d like, but I’m glad that they offer a pair of buds that don’t have the rubber earpiece. I prefer not to have the rubber piece shoved in my ear, so Samsung having an option like this I really do like.
I’m coming from AirPods, so maybe my ear is just molded and used to what there’s is and I know Samsung‘s is probably just different and my ear could probably get used to it but that would be my only complaint is that it slips out and doesn’t fit as snug or feel as comfortable as my AirPods
I hate to do a direct comparison, but that is the other popular brand in the brand that I used
Also, I feel like the base was a little bit better on these.
I’m coming from AirPods, so maybe my ear is just molded and used to what there’s is and I know Samsung‘s is probably just different and my ear could probably get used to it but that would be my only complaint is that it slips out and doesn’t fit as snug or feel as comfortable as my AirPods
I hate to do a direct comparison, but that is the other popular brand in the brand that I used
Also, I feel like the base was a little bit better on these.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great Value for Money
on September 23, 2025
Posted by: Sheefu
[This review was collected as part of a promotion.] The Best Buds ever used.
Using all the Galaxy buds, but this stands among them
Using all the Galaxy buds, but this stands among them
Value
5
Written by a customer while visiting Samsung US
Posted by: MONDAY
from Maryland
Verified Purchase:Yes
Galaxy Buds3 is not loud to listen to music. It falls off the ears.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hi there MONDAY, Thank you for sharing your feedback on your Galaxy Buds3. If you experience no or low volume and poor sound on one or both earbuds — whether it's Galaxy Buds, Galaxy Buds+, Galaxy Buds Live, Galaxy Buds Pro, or Gear IconX — there might be several reasons. You could be wearing the earbuds incorrectly, or they might have dust or debris buildup. Other factors such as outdated software, a low battery, or similar issues can also impact audio quality. Check the link below for tips on enhancing sound performance. The Galaxy Buds3 are open-type earbuds, not canal-style, so they lack ear tips. To start, just place them in your ears. Look at the bottom of the earbuds for directional marks—L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blades so the microphones on the bottom face toward your mouth rather than straight down. You can also adjust the fit by rotating the earbuds forward or backward until comfortable. For additional tips on achieving the perfect fit with your Galaxy Buds3, see the link below. Thank you for your review, and we appreciate you choosing Samsung as your preferred brand. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
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https://www.samsung.com/us/support/answer/ANS10003519/
Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
I have Samsung buds, i just don't really use them.
on September 25, 2025
Posted by: agalincal
[This review was collected as part of a promotion.] I don't really listen to my buds. my granddaughter has and she loves them but I like my music out loud and I don't like things in my ears bcz i want to be able to everything around me. i just looked for them bcz I hadn't seen them in a while and come to find out..my granddaughter says, I gave them to her..and I just said, ok love..and laughed
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Crisp Sound
on September 30, 2025
Posted by: HayKay
[This review was collected as part of a promotion.] Great pair of buds. They produce really great sounds. The battery life is also great. I like the fact that they can automatically reconnect to any samsung device i had use them on before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great ear buds
on October 12, 2025
Posted by: LoneStarTX
[This review was collected as part of a promotion.] Galaxy AI is very useful. Fitting on buds is not greatest, they do slip tend to slip a bit. Sound is great and the sound cancellation works better the the buds before.
Value
4
Written by a customer while visiting Samsung US