Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,120
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Great quality!!
on March 27, 2025
Posted by: galaxyp
[This review was collected as part of a promotion.] The fit is great!!! With past buds, I've had issues keeping them in my ears. Whether I'm exercising, on the phone, or on the go- they don't fall out. Sound quality is great!
Value
5
Response from Samsung USBy R&R Team, March 28, 2025
Thank you for sharing your experience with the Galaxy Buds3! We love to see that the fit has been fantastic for you. It’s great to know that you’re able to enjoy your workouts, calls, and daily activities without worrying about them falling out. The design was specifically crafted for comfort and stability, so we're glad it’s working perfectly for you. We're also pleased that you’re impressed with the sound quality! With features like Active Noise Cancellation and Ambient Sound, we aimed to provide an immersive audio experience that meets your needs in any situation. If you have any further feedback or questions, feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from California
Expertise:Intermediate
Verified Purchase:Yes
Buds are too big for my ears. I read that my buds should have come with some item to make them fit more securely but didn't. I bought silicon ear covers which left on the buds the ability to charge the buds but that didn't happen. I can use them as I sit at my desk though sometimes they fall out. I can't wear them outside because of this issue. It would be nice if manufactures would make devices that will fit women instead of using men as the standard. I will keep the expensive buds though they don't fit and I don't want to wear wired buds. Very disappointing
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 11, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Lee! We really appreciate your feedback and understand how important a comfortable fit is. We designed the Galaxy Buds3 as open-type buds, which offers a more natural feel without ear tips, unlike canal-type earbuds. To get the best experience, it’s important to insert them correctly. Remember to check the bottom of each bud for the directional marks—‘L’ for the left ear and ‘R’ for the right. When placing them in your ears, angle the blade slightly so the microphone points towards your mouth. This small adjustment can really enhance audio clarity. We also encourage you to experiment by rotating the buds forwards and backwards until the fit feels just right for you. Everyone’s ears are unique, and finding that perfect position will help you enjoy the superior comfort and sound quality the buds provide. If you have any more questions or need further assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Gary
from Modesto, California
Expertise:Expert
Verified Purchase:Yes
Great Sound with downsides
I love how they sound but every few minutes I have to push them back into my ears. My FE buds did not have this issue, ever.
I love how they sound but every few minutes I have to push them back into my ears. My FE buds did not have this issue, ever.
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, April 29, 2025
Hi Gary! Thank you for sharing your thoughts on the Galaxy Buds3! It's great to see that you love the sound from your Buds3. We appreciate your observations. It sounds like you’re still getting used to the fit, which is totally understandable. Just a quick reminder that the Galaxy Buds3 are designed as open-type buds rather than canal types, so they don’t have earbud tips. To get the best experience, make sure to place them correctly in your ears: check the bottom for the L and R directional marks. Insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. Also, don't forget to angle the blade slightly so the microphone points towards your mouth rather than straight down. You can rotate the buds forwards and backwards as needed until you find that perfect fit. This should help with any challenges you’re having with them staying in place. Enjoy your listening experience, and feel free to reach out to us at Samsung Support for any further questions or concerns. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Kinda disappointing
on May 6, 2025
Posted by: Kate
from Phoenix, AZ
Expertise:Intermediate
I really wanted to love these since they're designed more like airpods than other galaxy buds models, but alas, like most ear buds, they just won't stay in my ears. The sound is good, but it's not consistent. Sometimes I feel like they're crazy loud and I have to turn them way down. Other times I have to turn them all the way up to hear. The controls don't make a ton of sense. I'm just overall pretty disappointed. I absolutely LOVE Samsung, but Airpods are superior. They're they only earbuds that ever actually stayed in my ears :(
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
1
Value
2
Response from Samsung USBy R&R Team, May 12, 2025
Hi there, Kate! Thank you for sharing your thoughts on the Galaxy Buds3 Pro. We’re excited to help you get the most out of your listening experience! Since the Galaxy Buds3 are designed as open-type buds, they offer a unique and comfortable fit without earbud tips. It’s important to ensure you’re inserting them correctly for optimal performance. Be sure to check for the directional marks at the bottom of the earbuds; you’ll see an L and an R. Make sure the R bud fits snugly in your right ear with the R facing you, and the L in your left ear, also facing you. A handy tip is to slightly angle the blade so that the microphone points towards your mouth, which can enhance voice clarity during calls. We encourage you to adjust the buds by rotating them forwards and backwards until they feel just right for you. This little tweak can make a big difference! Also to check out the link attached for some tips to help enhance your sound quality. If you have any more questions or need further assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001321/
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Verified Purchase:Yes
Both earphones wouldn't fit in my ears. And i can't do it any thing about
Response from Samsung USBy R&R Team, May 28, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Roberta! We appreciate your thoughts and would like to help resolve your concerns about the fit. To ensure you get the best fit and sound quality, we recommend checking the directional marks on the bottom of the earbuds. You’ll see an ‘L’ and an ‘R.’ Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. When wearing them, angle the blades slightly so the microphones point towards your mouth instead of straight down. Adjusting the buds by gently rotating them forwards and backwards can also help achieve a more comfortable fit. We hope this enhances your listening experience and comfort with the Galaxy Buds3 Pro! For any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4
Impressive Sound and AI Noise Control
on June 2, 2025
Posted by: Cellestialll
[This review was collected as part of a promotion.] Galaxy Buds 3 deliver surprisingly rich sound and great comfort for everyday use. I use them daily for work calls, music, and podcasts. The audio quality is crisp, with strong bass and clear vocals, even in noisy environments.
What really stands out is the Galaxy AI-powered noise control. It adapts to my surroundings and improves voice clarity during phone calls — even outdoors or in busy cafés. The touch controls are intuitive, and the battery life lasts me through the day easily.
I also appreciate how seamlessly they pair with my Galaxy S25+, and how the AI features connect across both devices. Whether I'm at the gym or working from home, these earbuds make my day smoother and more enjoyable.
Highly recommend them for anyone in the Galaxy ecosystem.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great product!!!
on June 14, 2025
Posted by: Tmorris990
[This review was collected as part of a promotion.] The Galaxy Buds3 is a great product. Very easy to switch from one device to another. Clear audio when listening to music or communicating with people!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The sound is great
on June 16, 2025
Posted by: Meandbuds
[This review was collected as part of a promotion.] The buds3 have great sound. Very clear on all levels. The bass comes through along with the treble and everything in between. GalaxyAI.
Value
5
Written by a customer while visiting Samsung US