Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
3
Good product overall
on December 5, 2025
Posted by: KitKatLA
[This review was collected as part of a promotion.] Don't think the Galaxy AI is worth a mentioned with these buds but I like them. They just crack a little bit sometimes.
Value
3
Response from Samsung USBy R&R, December 10, 2025
Hello KitKatLA,
Thank you for sharing your experience with the Galaxy Buds3. We’re glad you’re enjoying their sound performance and design. Your observation on audio clarity provides valuable input as we refine sound calibration and consistency across the Buds line. We appreciate your input and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3. We’re glad you’re enjoying their sound performance and design. Your observation on audio clarity provides valuable input as we refine sound calibration and consistency across the Buds line. We appreciate your input and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great product
on December 5, 2025
Posted by: Mavman
[This review was collected as part of a promotion.] I have always enjoyed my Galaxy Buds. And these are no different. My only concern is with the redesign that they're going to fall out of my ears. Unlike the Bud lives that I used to have, I tend to Veer away from the ones with the rubber tips, because I have a narrow ear canal, and the rubber tips have gotten stuck in my ears before.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the features and they sound incredible.
on December 5, 2025
Posted by: Nanalovesthem
[This review was collected as part of a promotion.] I use them on my Samsung galaxy s24 ultra and they are a perfect match. Use them as my daily routine.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but quickly wearing out
on December 5, 2025
Posted by: Babykq97
[This review was collected as part of a promotion.] When I first open them brand new, the left earbud did not connect and wouldn't until letting them die then repairing to phone.
After having them for only 2 months the left ear bud would sound funny. The noise canceling feature sounded like static and wouldn't balance to my right side. The in-ear detection the seem to stop working. Now they both don't sound correct. The left ear bud sounds blown out or super static even though I don't listen to these loud at all. The right earbud doesn't detect my ears sometimes and sounds quiet. Also the right earbud makes a loud ringing noise when I turn on noise canceling which makes them sound awful.
I will say I love the fit to my ears and when they did work perfect, they were absolutely amazing. It's the only samsung earbud that fits in my ear and stays perfectly. I just wish they didn't fall apart so easily (especially so soon after 2 months).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great headphones for work and working out
on December 5, 2025
Posted by: Cptcrimes
[This review was collected as part of a promotion.] I love playing video games with my kids and being able to listen everything from playing any war games to racing games its fantastic
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound!
on December 5, 2025
Posted by: PamMc2008
[This review was collected as part of a promotion.] My Galaxy buds connect seamlessly between my phone and laptop as needed. Easy to use with great noise cancelation and sound quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great audio!
on December 5, 2025
Posted by: Riido21s
[This review was collected as part of a promotion.] These buds 3 have outperformed any other set of my ear buds previously. The battery life lasts me upto 6hrs with active noise canceling on. The comfort level of these is ok, I have small ears and the base of these are a tight fit so after a couple hours it gets uncomfortable, but switching 1 side for the other has helped. The Bluetooth connectivity of these buds is amazing, reaching well beyond 50 ft. I love the translator built in, has helped me to talk to a few people and grow my understanding of their language! The audio bass wise has surpassed my soundcore life 2 and jbl vibe 2. The available 4 microphones in these ear buds makes calls so much easier for people to hear me, and to better understand me, as I have cleft pallet and phone talking is slightly difficult for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic earbuds
on December 5, 2025
Posted by: Jamiej
[This review was collected as part of a promotion.] The best earbuds are round by far especially for the price
Value
5
Written by a customer while visiting Samsung US