Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,120
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2
Not great ear buds
on September 5, 2025
Posted by: Flora
Expertise:Expert
I got these over a year ago, after a few weeks of using the right bud began dying super quick and then later the charging case wouldnt work to charge the bud. I replaced them since they were under warranty, and then the new ones had a problem with a loud popping noise when using noise cancelation. So again, I replaced those for a new one and I'm on my 3rd pair... would not recommend.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
2
Response from Samsung USBy R&R Team, September 5, 2025
Thank you for sharing your experience with the Galaxy Buds3, Flora. We really appreciate your feedback and are glad to see your concerns were addressed and resolved with the help of our warranty service. It’s great to know you got replacements when challenges came up. We understand how important it is for devices to work seamlessly, especially with great buds like the Buds3. We hope your experience with your new buds is a great one! If you ever need anything or have more questions, don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Good sounds
on September 21, 2025
Posted by: Asbuds
[This review was collected as part of a promotion.] Buds have great sound. Unsure if Galaxy AI can link in lr not
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy Buds 3 Pro
on November 1, 2025
Posted by: VanillaGorilla
[This review was collected as part of a promotion.] A strong choice for anyone looking for new buds. The Pros offer a high quality sound and great call clarity. The noise canceling feature makes the music even more dynamic listening to music. Ai also makes the process even easier with use of verbal communication to control the features of the new buds. I my humble opinion these are top notch buds and we'll worth it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Buds are very comfortable and the sound is amazing
on November 11, 2025
Posted by: Dav397
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Buds 3 for a few weeks now, and I’m genuinely impressed. The sound quality is crisp, detailed, and well-balanced, whether I’m listening to music, watching a movie, or taking a call. The bass hits nicely without overpowering the mids or highs, and the active noise cancelation really blocks out background chatter and engine noise.
Value
5
Written by a customer while visiting Samsung US
Posted by: Bradley S
Verified Purchase:Yes
These are by far the best ever earbuds that I've ever owned. They sound awesome and are easy to use. quality is excellent and run for a long time in a full charge.
Written by a customer while visiting Samsung US
Posted by: Nichole
Verified Purchase:Yes
Very uncomfortable (female small ears). Hard, to big, no soft cushion.
Response from Samsung USBy R&R, January 12, 2026
Hi Nichole,
Thanks for sharing your thoughts on Galaxy Buds3. Comfort and wearability are especially important for long listening sessions, and the shape of your ear greatly affects fit. Properly wearing your earbuds enhances sound quality, comfort, and security. Incorrect placement can cause discomfort, sound leaks, and potential falls, especially while jogging. The Galaxy Buds3 are open-type earbuds without ear tips, so placing them correctly is essential. To start, just insert them into your ears and look for the L and R markings on the bottoms. Place the R earbud in your right ear with the R facing you, and the L in your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth. Adjust them by rotating until they feel comfortable. For more tips on fitting your Galaxy Buds3, check the online article linked below. Feedback from users with smaller ears shows that size and padding greatly affect comfort and usability. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thanks for sharing your thoughts on Galaxy Buds3. Comfort and wearability are especially important for long listening sessions, and the shape of your ear greatly affects fit. Properly wearing your earbuds enhances sound quality, comfort, and security. Incorrect placement can cause discomfort, sound leaks, and potential falls, especially while jogging. The Galaxy Buds3 are open-type earbuds without ear tips, so placing them correctly is essential. To start, just insert them into your ears and look for the L and R markings on the bottoms. Place the R earbud in your right ear with the R facing you, and the L in your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth. Adjust them by rotating until they feel comfortable. For more tips on fitting your Galaxy Buds3, check the online article linked below. Feedback from users with smaller ears shows that size and padding greatly affect comfort and usability. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1
uncomfortable
on January 14, 2026
Posted by: Inconvenient
from The bronx
Expertise:Intermediate
It's a totally desert product and doesn't work well.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 15, 2026
Hello there,
Thank you for sharing your experience with Galaxy Buds3. These earbuds feature a lightweight design and contemporary style, making them suitable for daily use. Your feedback highlights how personal comfort preferences influence the listening experience and offers valuable insights for Samsung's future developments. We appreciate your input and thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3. These earbuds feature a lightweight design and contemporary style, making them suitable for daily use. Your feedback highlights how personal comfort preferences influence the listening experience and offers valuable insights for Samsung's future developments. We appreciate your input and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy buds 3 pro
on August 26, 2024
Posted by: Token75
[This review was collected as part of a promotion.] Bud 3 pro clear sound while on calls. Long battery life. Shifts easily from noise cancelation if someone speaks with me. Seamless AI for voice prompt. Slim beautiful design.
Value
5
Written by a customer while visiting Samsung US