Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,023 Reviews)
Open Ratings Snapshot
Rating breakdown 2,023 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
263
50%of customers recommend this product. 
(
332 out of 666
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Amazing buy
on February 9, 2025
Posted by: Weasel1216
[This review was collected as part of a promotion.] Go get one. Simply amazing. Why would you not want one
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good but not great
on April 22, 2025
Posted by: Anonymous
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Good, sound quality when I can get them to sit in my ears correctly. I feel like the Buds FE are a better fit for my ear shape.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
3 out of 5
3
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 23, 2025
Thank you for sharing your experience with the Galaxy Buds3, Knine! We’re thrilled to see you appreciate the sound quality. We understand that a perfect fit is essential for the best listening experience. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears and check the bottom of the earb FEds for directional marks—you will see an L and an R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. Your comfort is our priority, and we hope these steps help enhance your experience with the Buds3. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Ear Pods
on April 27, 2025
Posted by: Michelle
from Miami, FL
Expertise:Beginner
Verified Purchase:Yes
I just find the ear pods are too big to stay in my ear. After sometime they keep falling out.
Response from Samsung USBy R&R TeamApril 28, 2025
Thanks for reaching out to share your review of the Galaxy Buds3, Michelle. We hate to see that you haven't had the best experience so far with the fit of your buds. The Galaxy Buds3 are designed as open-type buds rather than canal types, so they do not have earbud tips. To get started, simply place them in your ears and check the bottom of the earbuds for directional marks—you will see an L and an R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points towards your mouth rather than straight down. You can adjust the buds by rotating them forwards and backwards until the fit feels right. If you have any other concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not worth it
on May 4, 2025
Posted by: Alexa
from Sonoma, CA
Expertise:Expert
Verified Purchase:Yes
They are extremely uncomfortable, no noise cancelation at all, keep falling out of my ear. Its better to get the buds 3 pro than this.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
4 out of 5
4
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMay 5, 2025
Thank you so much for sharing your thoughts on the Galaxy Buds3, Alexa! We appreciate your feedback and are thrilled to hear about your experience. As you know, the Galaxy Buds3 are uniquely designed as open-type buds, which means they don’t come with traditional ear tips. This open design helps you stay aware of your surroundings while enjoying your favorite tunes. To ensure you get the best fit and sound experience, remember to check the directional marks at the bottom of the earbuds when placing them in your ears. Make sure the R bud goes in your right ear (with the R facing you) and the L bud goes in your left ear (with the L facing you). A helpful tip is to angle the microphone towards your mouth, as this can enhance call quality. You can also adjust the buds by rotating them until they feel just right for you. If you're looking to enhance your experience further, ensure the buds always up to date with the latest software update. Occasionally, unpairing and then re-pairing the buds with your device can make a positive difference as well. We truly want you to enjoy every moment with your Galaxy Buds3, so please feel free to reach out to us at Samsung Support if you have more questions or need assistance. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great designed and boost functionality
on June 17, 2025
Posted by: SOFIALEE
[This review was collected as part of a promotion.] It's fit great in ear and at the same time perform powerful noise cancelling function. It's amplify and make a human voices clear. When used in a phone conversation or online meeting, the interlocutors mention the absence of extraneous sounds, such as wind or traffic, and the clarity of the voice. The amazing and innovative real-time conversation translation with Galaxy AI function helps to find understanding when traveling, but unfortunately, many languages ​​are not supported yet.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 17, 2025
Thank you for your review of the Galaxy Buds3, Sofia! We're happy that you find them comfortable and appreciate the effective noise-cancellation feature, which enhances conversation clarity. It’s great to see you're enjoying the real-time conversation translation feature with Galaxy AI. We understand the current language support is limited, and we appreciate your feedback as we work to expand it. Your insights are valuable to us. Thank you for being part of our Galaxy community. If you ever have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Spend the extra for the pros
on June 25, 2025
Posted by: SebSpills
[This review was collected as part of a promotion.] I upgraded to the Buds 3 from the Buds pros and regret not spending a bit extra for the pros. I appreciate the weight reduction, improved I/O and live interpreter capabilties. Galaxy AI voice prompting is also a simple but powerful addition. However, the shortfall of these Buds 3's is in the build and fitment. The sharp edges can grow uncomfortable and the lack of eartips guarantee a loose fit during exercise. Will definitely stick with the pros in the future.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 25, 2025
Thank you so much for sharing your thoughts about the Galaxy Buds3, Seb! We truly appreciate your feedback and understand that adjusting to the new design, especially without the ear tips that the Buds Pro has, may take some time to get used to. To help you get the best fit with your Buds3, check out the link provided for specific instructions. Your comfort while using them, especially during exercise, is a priority for us. If you have any further questions or concerns, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Earbuds Yet
on June 28, 2025
Posted by: SKEETER
[This review was collected as part of a promotion.] Having used ear buds for years delm other manufacturers, these are a clear step.above the rest for many reasons. First sonicly the are very.good with deep base, clear.mods and the highs are oh so sweet. The head tracking, adaptive sound, and AI integration take these buds to the next level.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great All around
on July 7, 2025
Posted by: Bigjul
[This review was collected as part of a promotion.] Upgraded from my original galaxy buds that first came out. These have much greater battery life, amazing distance and connectivity. The charging case recharges fast as well. Noise canceling is very useful and powerful for such a small bud. They sit in my ears fine and do not seem to be loose or fall out. Hoping these are just as durable as the originals I still have
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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