Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Katt
from Georgia
Verified Purchase:Yes
I wish there was a way to adjust the in ear fit. The headphones are nicely made but they dont stay in my ear when moving around.
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R, December 16, 2025
Hey there Katt,
Thank you for your feedback on the Galaxy Buds3. These earbuds are designed to be lightweight with a premium finish, making them suitable for daily use. Your comments on fit and stability are appreciated as we aim to improve the design to better fit various ear shapes and activity levels. Since the Galaxy Buds3 are open-type earbuds without tips, simply insert them into your ears, paying attention to the directional marks, L and R, located at the bottom. Place the R earbud in your right ear with the R facing you, and do the same for the L earbud. Slightly tilt the blade so the microphone points toward your mouth rather than downward. Adjust the fit by rotating the buds until they feel comfortable. For additional tips on fitting, safety information, and features, please refer to the linked online article. We value your experience and thank you for choosing Samsung audio products.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for your feedback on the Galaxy Buds3. These earbuds are designed to be lightweight with a premium finish, making them suitable for daily use. Your comments on fit and stability are appreciated as we aim to improve the design to better fit various ear shapes and activity levels. Since the Galaxy Buds3 are open-type earbuds without tips, simply insert them into your ears, paying attention to the directional marks, L and R, located at the bottom. Place the R earbud in your right ear with the R facing you, and do the same for the L earbud. Slightly tilt the blade so the microphone points toward your mouth rather than downward. Adjust the fit by rotating the buds until they feel comfortable. For additional tips on fitting, safety information, and features, please refer to the linked online article. We value your experience and thank you for choosing Samsung audio products.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best buds out there
on December 7, 2025
Posted by: Bigmamad
[This review was collected as part of a promotion.] I would suggest these buds to anyone. They hold a great charge. They are compact and comfortable very useful for everyday use
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hey Bigmamad,
Thank you for sharing your experience. Galaxy Buds3 are crafted to offer a combination of long battery life, comfort, and portability for all-day use. It’s wonderful to hear they integrate smoothly into your daily routine. Your feedback highlights how dependable design ensures continuous enjoyment. We appreciate you being part of Samsung’s community.
-Ty
Samsung Support
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Thank you for sharing your experience. Galaxy Buds3 are crafted to offer a combination of long battery life, comfort, and portability for all-day use. It’s wonderful to hear they integrate smoothly into your daily routine. Your feedback highlights how dependable design ensures continuous enjoyment. We appreciate you being part of Samsung’s community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love these buds
on December 7, 2025
Posted by: Budlovers
[This review was collected as part of a promotion.] They work great I love the noise cancelling I like how they can do the translating
Value
5
Response from Samsung USBy R&R, February 4, 2026
Hi Budslovers,
Thank you for your feedback. Galaxy Buds3 are built to deliver immersive sound, intelligent noise control, and AI-driven features that enhance communication and entertainment. It’s great to hear how tools like Live Translate and noise management improve your daily experience. Your feedback highlights how innovation enriches listening. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Thank you for your feedback. Galaxy Buds3 are built to deliver immersive sound, intelligent noise control, and AI-driven features that enhance communication and entertainment. It’s great to hear how tools like Live Translate and noise management improve your daily experience. Your feedback highlights how innovation enriches listening. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Super great sounding earbuds
on December 7, 2025
Posted by: Lennylou
[This review was collected as part of a promotion.] Oh wow these Galaxy buds 3 have the best sounding earbuds I have ever bought crisp and clear sounding I love them so much
Value
5
Response from Samsung USBy R&R, February 10, 2026
Hi Lennylou,
Thank you for sharing your excitement about the Galaxy Buds3. We love hearing how much you enjoy the crisp, clear sound and immersive listening experience. Delivering powerful audio in a comfortable, everyday design is what makes Galaxy Buds stand out, and your feedback highlights that perfectly. We appreciate you choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your excitement about the Galaxy Buds3. We love hearing how much you enjoy the crisp, clear sound and immersive listening experience. Delivering powerful audio in a comfortable, everyday design is what makes Galaxy Buds stand out, and your feedback highlights that perfectly. We appreciate you choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Wireless Earbuds
on December 7, 2025
Posted by: Geedee
[This review was collected as part of a promotion.] I gifted my husband the Galaxy Buds3 for Christmas and he love them. He always had a hard time finding the perfect earbuds to fit in his ear. He can hear with great sounding audio and quality. They are comfortable and stay in his ear while working outdoors or listening to his favorite music while cooking. I suggest to him to start using Galaxy AI because it definitely a game changer!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound
on December 6, 2025
Posted by: Melania
[This review was collected as part of a promotion.] I love my ear buds they block out sound so all I hear is my music! They fit awesome in my ears and don't have to worry about them falling out. Such great sound as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love These Buds
on December 6, 2025
Posted by: GalaxyGal
[This review was collected as part of a promotion.] Galaxy AI is amazing! Long battery life and it charges soooo quick. Sound it great and it fits pretty good in my ear.
Value
5
Response from Samsung USBy R&R, February 27, 2026
Hey Galaxy Gal,
Galaxy AI integration truly elevates the experience with your Galaxy Buds3. Pair that with fast charging and balanced sound, and it becomes a strong everyday companion. We are glad it is fitting comfortably into your routine. Thank you for being a Samsung customer.
-Ty
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Galaxy AI integration truly elevates the experience with your Galaxy Buds3. Pair that with fast charging and balanced sound, and it becomes a strong everyday companion. We are glad it is fitting comfortably into your routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best Ear Buds I ever owned.
on December 6, 2025
Posted by: BatmanandRobin
[This review was collected as part of a promotion.] I am very happy and satisfied with my purchase of the Samsung Galaxy Buds 3. I was hesitant about the price but it is well worth it. Theybare very reliable and the battery life is amazing long and the case charger does a great job to charge the ear buds fast.
The sound is wow I mean really good with great bass. For phone use and music.
I also use the Galaxy AI with the interpreter features which still amazes me.
I highly recommend them to everyone.
The sound is wow I mean really good with great bass. For phone use and music.
I also use the Galaxy AI with the interpreter features which still amazes me.
I highly recommend them to everyone.
Value
5
Written by a customer while visiting Samsung US