Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,177 Reviews)
Open Ratings Snapshot
Rating breakdown 2,177 reviews
5 Stars
1,120
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
This product is absolutely top tier
on June 21, 2025
Posted by: FREDDIE
[This review was collected as part of a promotion.] The Samsung Galaxy Buds 3 are amazing wireless earbuds that sound great and feel super comfortable. They have a cool, modern design that fits nicely in your ears without hurting, even after wearing them for a long time. The sound is really clear and powerful, and you can even hear little details in your music. They come with smart features like voice translation and easy controls, which make them super fun and easy to use. Plus, the battery lasts a long time, so you don’t have to keep charging them. If you want awesome earbuds that look good and work perfectly, the Galaxy Buds 3 are a great choice!
The AI features it provides too is so good!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
My experience
on July 3, 2025
Posted by: Killswitch
[This review was collected as part of a promotion.] I use my buds for any trip. Galaxy AI announces my calls and works great with synchronization between other Samsung devices
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice device
on July 12, 2025
Posted by: Yangban
[This review was collected as part of a promotion.] I'm using around 6 months and until now I'm really happy to use this device coz really comfortable and easy to use
Value
5 out of 5
5
Response from Samsung USBy R&R Team, July 12, 2025
It's great to hear from you! We appreciate you sharing your experience with the Galaxy Buds3! We're excited to see that you've been enjoying them for the past six months. Comfort and ease of use are key features we focus on, and it's awesome to know they’re working well for you. If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Wish i had waited for the FE
on August 6, 2025
Posted by: Levi
from Cornwall, NY
Expertise:Intermediate
Verified Purchase:Yes
This version doesnt have adjustable ear gels which causes them to regularly fall out of my ears. Also learned that the translate function doesnt work with my older samsung phone (s10e)
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 7, 2025
We appreciate you sharing your honest feedback on the Galaxy Buds3, Levi. We understand that you have concerns regarding the earbuds falling out, and that the AI features are not compatible with your Galaxy S10E. To help, we've added a link that shows all the devices we have that are compatible with Galaxy AI. As far as the fit, we understand that the new design of the Buds3 may take some users some time to get used to since they don't have our traditional bud tips. To achieve the best fit, make sure to check the bottom of the earbuds for the directional marks – you’ll find an ‘L’ and an ‘R’ clearly indicated. To get started, insert the R bud into your right ear with the ‘R’ facing towards you, and do the same for the L bud in your left ear. Additionally, remember to angle the mic slightly towards your mouth instead of pointing it straight down. This adjustment can really enhance sound quality. You can also rotate the buds a bit forwards and backwards to find that perfect fit that feels just right for you. For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10001639/#:~:text=Phones%20and%20tablets%20compatible%20with%20Galaxy%20AI,Z%20Flip5%2C%20Z%20Flip4%2C%20and%20Z%20Flip3. (AI compatibility)
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Better than airpods
on August 11, 2025
Posted by: Zebraman
[This review was collected as part of a promotion.] Can do anything with GALAXY AI, translete control you device fowwar stop answering....... I got the two versions....
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible fit
on August 20, 2025
Posted by: Fercho
Expertise:Intermediate
They are really bad staying in place, they falls super easy all the time... I don't like them at all.. I prefer old ones I have the first ones and they are still great after like 5 years
Features
4 out of 5
4
Performance
4 out of 5
4
Design
1 out of 5
1
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 21, 2025
Thank you so much for your feedback, Fercho! We really appreciate that you've been with us ever since the first buds, and we understand how crucial a great fit is for an exceptional experience. The Galaxy Buds3 are made for all ear types, though we acknowledge that the new design might take some time to get used to for some users. To help you achieve that perfect fit, check the bottom of the earbuds for directional marks. You’ll see an L and an R. Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. Make sure to angle the microphone slightly towards your mouth, rather than straight down, and feel free to adjust the buds by rotating them forwards and backwards until the fit feels just right. We're confident that these steps will enhance your experience, and if you have any more questions or need assistance, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy buds 3
on August 25, 2025
Posted by: Ethan
from Federalsburg, Maryland
Verified Purchase:Yes
Great fit in the ears, sound quality is great controls are a little confusing but overall good ear buds.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent upgrade from buds live
on September 3, 2025
Posted by: Dave
from New Jersey
Expertise:Intermediate
Verified Purchase:Yes
Love these buds. Was a buds live user and I dont like to have in ear canal buds. This works well for me.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2025
Thank you for sharing your experience with the Galaxy Buds3, Dave! We're pleased to see that you've made the switch from the Galaxy Buds Live. It's great to see that you’re enjoying the open-type design of the Buds3, especially since you prefer not having in-ear canal buds. We designed these to provide a comfortable and immersive listening experience while keeping your ears free. Your feedback means a lot to us, and we’re glad you’re finding them to be a perfect fit! If you ever have any questions or concerns, don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
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