Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Cuong
Verified Purchase:Yes
Making statics noises when listen to song, it have become very annoying
No, I would not recommend this to a friend.
Response from Samsung USBy R&R, December 18, 2025
Hello there Cuong
Thank you for your feedback on the Galaxy Buds3 audio quality. These earbuds are designed to provide balanced sound and an immersive experience for music listening and calls. Your comments on sound consistency are important as Galaxy continues to improve audio tuning and wireless connectivity. If you experience static noises with your Galaxy Buds, such as the Galaxy Buds2 or earlier models, try some troubleshooting steps. Make sure both your earbuds and connected device have the latest firmware updates. Restarting or resetting your earbuds can also fix minor issues. Additional guidance is available to help resolve static sounds in your Galaxy Buds3. Your feedback helps improve Galaxy's audio performance during everyday use. We appreciate your input and thank you for choosing Samsung.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
-Ty
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Thank you for your feedback on the Galaxy Buds3 audio quality. These earbuds are designed to provide balanced sound and an immersive experience for music listening and calls. Your comments on sound consistency are important as Galaxy continues to improve audio tuning and wireless connectivity. If you experience static noises with your Galaxy Buds, such as the Galaxy Buds2 or earlier models, try some troubleshooting steps. Make sure both your earbuds and connected device have the latest firmware updates. Restarting or resetting your earbuds can also fix minor issues. Additional guidance is available to help resolve static sounds in your Galaxy Buds3. Your feedback helps improve Galaxy's audio performance during everyday use. We appreciate your input and thank you for choosing Samsung.
Samsung earbud has a static noise
https://www.samsung.com/us/support/troubleshooting/TSG01211003/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: HitmanJ
from In
Expertise:Expert
Verified Purchase:Yes
Fall out of your ear and they are not very loud. Don't like them
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 18, 2025
Hey there HitmanJ,
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to deliver detailed sound in a compact form factor, ideal for everyday use. Correctly wearing your earbuds is essential because it enhances sound quality, ensures a comfortable fit, and prevents them from falling out. Improper use can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially during activities like jogging. Since the Galaxy Buds3 are open-type, they lack ear tips and are simply placed in the ears. Check for the L and R marks on the bottom; insert the R into your right ear and the L into your left, with the corresponding side facing you. Slightly angle the stem so the microphone points toward your mouth. Adjust by rotating until the fit feels right. Your feedback on fit and volume helps improve the listening experience and guides future product enhancements. Thank you for choosing Samsung and sharing your insights.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to deliver detailed sound in a compact form factor, ideal for everyday use. Correctly wearing your earbuds is essential because it enhances sound quality, ensures a comfortable fit, and prevents them from falling out. Improper use can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially during activities like jogging. Since the Galaxy Buds3 are open-type, they lack ear tips and are simply placed in the ears. Check for the L and R marks on the bottom; insert the R into your right ear and the L into your left, with the corresponding side facing you. Slightly angle the stem so the microphone points toward your mouth. Adjust by rotating until the fit feels right. Your feedback on fit and volume helps improve the listening experience and guides future product enhancements. Thank you for choosing Samsung and sharing your insights.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Avid listener
from Arkansas
Verified Purchase:Yes
I love the connectivity between Samsung products. This one is no different.
Written by a customer while visiting Samsung US
Posted by: IanPetzold
from Sheridan wy
Expertise:Intermediate
Verified Purchase:Yes
They are good i would like to see it have multi point connection the seamless connection is not the best set up was easy though I really like the fact that when i drop the case with buds in the ear buds dont fly out
I would recommend this to a friend!
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R, January 7, 2026
Hi IanPetzold,
Thank you for sharing your experience with Galaxy Buds3. Easy setup and a well-designed case can greatly enhance daily use, and it's great to see those features stand out. Feedback about connectivity highlights how users rely on flexible device interactions. Galaxy Buds3 are designed to provide dependable sound quality and intelligent usability within the Galaxy ecosystem. We appreciate your choice of Samsung.
-Ty
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Thank you for sharing your experience with Galaxy Buds3. Easy setup and a well-designed case can greatly enhance daily use, and it's great to see those features stand out. Feedback about connectivity highlights how users rely on flexible device interactions. Galaxy Buds3 are designed to provide dependable sound quality and intelligent usability within the Galaxy ecosystem. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Nikil
from Dallas
Verified Purchase:Yes
I was using buds 2 pro and upgraded to buds 3 and it Doesn’t fit my ears at all .
Response from Samsung USBy R&R, December 15, 2025
Hello Nikil,
We appreciate your feedback on the Galaxy Buds3. This model is designed for balanced sound and a stylish appearance, and your comments on fit help us improve ergonomics in future updates. The Galaxy Buds3 are open-type earbuds rather than canal-style, so they don't have ear tips. To start, simply place them in your ears. Check the bottom of the earbuds for directional marks; you'll see an L and an R. Insert the R earbud into your right ear with the R facing you. Insert the L earbud into your left ear with the L facing you. Tilt the stem slightly so that the microphone on the bottom points toward your mouth rather than straight down. Adjust the earbuds by rotating them forward and backward until they fit comfortably. You can learn more by visiting the online link provided below. If you have any questions or need further assistance, please contact our Samsung Support Team. Thanks for sharing your insights and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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We appreciate your feedback on the Galaxy Buds3. This model is designed for balanced sound and a stylish appearance, and your comments on fit help us improve ergonomics in future updates. The Galaxy Buds3 are open-type earbuds rather than canal-style, so they don't have ear tips. To start, simply place them in your ears. Check the bottom of the earbuds for directional marks; you'll see an L and an R. Insert the R earbud into your right ear with the R facing you. Insert the L earbud into your left ear with the L facing you. Tilt the stem slightly so that the microphone on the bottom points toward your mouth rather than straight down. Adjust the earbuds by rotating them forward and backward until they fit comfortably. You can learn more by visiting the online link provided below. If you have any questions or need further assistance, please contact our Samsung Support Team. Thanks for sharing your insights and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
1
Fancy and elegant but don't hold in your ears
on December 14, 2025
Posted by: Samsung fan
from Miami
Expertise:Intermediate
I have the old buds pro black, I got the silver buds 3. These are not comfortable in my ears and they don't hold long in my ears, they are not good. Even if they are better in sound and other functions. They look very fancy and elegant but you can not use to go to the gym or in daily basic activities because they fell. For me was a waste of money. I give them a try for 4 months but they don't hold
Features
5
Performance
1
Design
5
Value
4
Response from Samsung USBy R&R, December 15, 2025
Hola Samsung fan,
Thank you for sharing your feedback on the Galaxy Buds3. These earbuds are designed to deliver high-quality sound and a sleek, modern look. The main feature of the Galaxy Buds3 is their fit. Since they are open-type earbuds and not canal-style, they don’t have ear tips. To use them, simply place the earbuds in your ears. Check the bottom of each earbud for directional marks, an L and an R. Insert the R earbud into your right ear with the R mark facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone at the bottom points toward your mouth, not straight down. You can adjust the fit by rotating the earbuds forward or backward until they feel comfortable. For more tips on achieving the best fit with your Galaxy Buds3, see the linked article below. Your comments about fit stability are helpful as we work to improve comfort and usability, especially for active lifestyles. We appreciate your review and thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your feedback on the Galaxy Buds3. These earbuds are designed to deliver high-quality sound and a sleek, modern look. The main feature of the Galaxy Buds3 is their fit. Since they are open-type earbuds and not canal-style, they don’t have ear tips. To use them, simply place the earbuds in your ears. Check the bottom of each earbud for directional marks, an L and an R. Insert the R earbud into your right ear with the R mark facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone at the bottom points toward your mouth, not straight down. You can adjust the fit by rotating the earbuds forward or backward until they feel comfortable. For more tips on achieving the best fit with your Galaxy Buds3, see the linked article below. Your comments about fit stability are helpful as we work to improve comfort and usability, especially for active lifestyles. We appreciate your review and thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Posted by: Jitendra Kumar
from MA
Expertise:Expert
Verified Purchase:Yes
Great bud works with all tab, mobile and laptop. Grat buy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Super water resistant
on December 10, 2025
Posted by: Dojuqnd
from Forney, tx
Expertise:Expert
I didn't mean to give these the ultimate stress test, but after an hour in the washing machine, they are still kicking! If you need truly indestructible earbuds, these are it. 5 stars for surviving my laundry machine!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US