Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Rosalba G
Verified Purchase:Yes
The bring back the original buds pro design. The ear buds fall out way too easily. Also fall out if your walking for too long.
Response from Samsung USBy R&R, December 30, 2025
Hi there Rosalba G,
Thank you for sharing your experience with the Galaxy Buds3. We know how important a comfortable fit is for daily use, especially for active users. The Galaxy Buds series provides a range of designs to match different preferences. Please reach out to our Samsung Team to discover which earbud style is best suited for you. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Thank you for sharing your experience with the Galaxy Buds3. We know how important a comfortable fit is for daily use, especially for active users. The Galaxy Buds series provides a range of designs to match different preferences. Please reach out to our Samsung Team to discover which earbud style is best suited for you. We appreciate you being part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Don't fit well, no customizable fit, sound meh
on December 27, 2025
Posted by: Katie
from Tulsa, OK
Expertise:Intermediate
Verified Purchase:Yes
Don't fit well, no customizable fit, sound meh, don't stay in place. They actually hurt when I put them in my ears. I think my ears are too small. I should have gotten the pro version, but I didn't realize the deal was for these very cheap feeling ones.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hi Katie,
Thank you for sharing your thoughts on the Galaxy Buds3. Comfort, ear shape, and sound perception can differ, and your feedback highlights how various factors can persuade the overall satisfaction. The Galaxy Buds3 are open-type earbuds rather than canal types, so they don't have earbud tips. To get started, simply place them in your ears.
1. Check the bottom of the earbuds for directional marks. You will see an L and an R.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the microphone slightly so that the microphone on the bottom points toward your mouth rather than straight down.
5. Adjust the buds by rotating them forward and backward until the fit feels right.
The Galaxy Buds family includes multiple designs tailored for different preferences, and we encourage you to keep it up with the enhanced sound quality by exploring our lineup. We appreciate you sharing your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3. Comfort, ear shape, and sound perception can differ, and your feedback highlights how various factors can persuade the overall satisfaction. The Galaxy Buds3 are open-type earbuds rather than canal types, so they don't have earbud tips. To get started, simply place them in your ears.
1. Check the bottom of the earbuds for directional marks. You will see an L and an R.
2. Insert the R bud into your right ear with the R facing you.
3. Insert the L bud into your left ear with the L facing you.
4. Angle the microphone slightly so that the microphone on the bottom points toward your mouth rather than straight down.
5. Adjust the buds by rotating them forward and backward until the fit feels right.
The Galaxy Buds family includes multiple designs tailored for different preferences, and we encourage you to keep it up with the enhanced sound quality by exploring our lineup. We appreciate you sharing your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Tabbie
from South Carolina
Expertise:Expert
Verified Purchase:Yes
They keep falling out of my ear. Other then that they're ok.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, December 26, 2025
Hey Tabbie,
Thank you for sharing your experience with Galaxy Buds3. A secure fit improves comfort and confidence during daily listening. Since the Galaxy Buds3 are open-type earbuds, they lack earbud tips, unlike canal earbuds. To start, simply insert them into your ears. Look at the bottom of each earbud for directional marks—an L and an R. Place the R earbud in your right ear with the R facing you, and the L earbud in your left ear with the L facing you. Tilt the earbuds slightly so the microphone on the bottom points toward your mouth, not straight downward. You can fine-tune the fit by rotating the earbuds forward and backward until they feel comfortable. For additional tips on achieving a good fit, please refer to the online resource linked below. We appreciate your feedback and thank you for choosing Samsung audio.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Thank you for sharing your experience with Galaxy Buds3. A secure fit improves comfort and confidence during daily listening. Since the Galaxy Buds3 are open-type earbuds, they lack earbud tips, unlike canal earbuds. To start, simply insert them into your ears. Look at the bottom of each earbud for directional marks—an L and an R. Place the R earbud in your right ear with the R facing you, and the L earbud in your left ear with the L facing you. Tilt the earbuds slightly so the microphone on the bottom points toward your mouth, not straight downward. You can fine-tune the fit by rotating the earbuds forward and backward until they feel comfortable. For additional tips on achieving a good fit, please refer to the online resource linked below. We appreciate your feedback and thank you for choosing Samsung audio.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome!
on December 23, 2025
Posted by: Nikkole
from Alabama
Expertise:Intermediate
Purchased the Galaxy Buds3 for my husband. He wears them every day. They stay in his ears perfectly, and he has always had trouble finding ear buds he actually likes that feel comfortable. He thinks they are truly awesome. They connect very easily, sound fantastic, and the battery seems to last for quite awhile.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 23, 2026
Hi Nikkole,
Thank you for sharing your experience with Galaxy Buds3. Designed for comfort and dependable performance, these earbuds offer a secure fit and smooth connectivity, making them ideal for all-day wear. Many users appreciate how effortlessly they integrate into daily routines while providing clear and consistent sound quality. We’re glad they’ve become a daily favorite. Thank you for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with Galaxy Buds3. Designed for comfort and dependable performance, these earbuds offer a secure fit and smooth connectivity, making them ideal for all-day wear. Many users appreciate how effortlessly they integrate into daily routines while providing clear and consistent sound quality. We’re glad they’ve become a daily favorite. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: John
from Atlanta
Expertise:Expert
Verified Purchase:Yes
Fit is terrible and fal kit. Don't fall for these as an add on either. They will buckle and dime you to return them and make it not even worth it to return.
Then you are just stuck with these terrible buds.
Then you are just stuck with these terrible buds.
I guess that is one way to clear out inventory of terrible buds.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 23, 2025
Good day John,
Thank you for sharing your experience with the Galaxy Buds3. Comfort and a secure fit are essential for enjoying wireless earbuds throughout the day. Wearing them correctly is important because it improves sound quality, ensures a better fit, and prevents them from falling out. Incorrect usage can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially during activities like jogging. Since the Galaxy Buds3 are open-type and lack ear tips, simply place them in your ears. Look for the L and R marks at the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. For additional tips on fitting your Galaxy Buds3, see the online guide linked below. Your feedback emphasizes how individual fit preferences can significantly affect listening quality and confidence. Thank you for your input and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3. Comfort and a secure fit are essential for enjoying wireless earbuds throughout the day. Wearing them correctly is important because it improves sound quality, ensures a better fit, and prevents them from falling out. Incorrect usage can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially during activities like jogging. Since the Galaxy Buds3 are open-type and lack ear tips, simply place them in your ears. Look for the L and R marks at the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth. Adjust the earbuds by rotating them until they feel comfortable. For additional tips on fitting your Galaxy Buds3, see the online guide linked below. Your feedback emphasizes how individual fit preferences can significantly affect listening quality and confidence. Thank you for your input and for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Javid
Verified Purchase:Yes
After using the last 2 generation.
This one was not as good as the last one
Always falling of my ears.
This one was not as good as the last one
Always falling of my ears.
Response from Samsung USBy R&R, December 26, 2025
Hi there Javid,
Thank you for sharing your experience with Galaxy Buds3. Comfort and fit are crucial for enjoying wireless sound. These earbuds are lightweight and designed for all-day use. Unlike canal-style earbuds, Galaxy Buds3 are open-type and lack ear tips. To use them, simply put them in your ears. Look for the L and R markings on the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the blade slightly so that the microphone at the bottom points toward your mouth, not straight down. You can also rotate the earbuds forward or backward until they feel comfortable. For tips on getting the perfect fit with your Galaxy Buds3 Pro, see the online article linked below. We value your feedback and thank you for choosing Samsung audio.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with Galaxy Buds3. Comfort and fit are crucial for enjoying wireless sound. These earbuds are lightweight and designed for all-day use. Unlike canal-style earbuds, Galaxy Buds3 are open-type and lack ear tips. To use them, simply put them in your ears. Look for the L and R markings on the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the blade slightly so that the microphone at the bottom points toward your mouth, not straight down. You can also rotate the earbuds forward or backward until they feel comfortable. For tips on getting the perfect fit with your Galaxy Buds3 Pro, see the online article linked below. We value your feedback and thank you for choosing Samsung audio.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Bradley S
Verified Purchase:Yes
These are by far the best ever earbuds that I've ever owned. They sound awesome and are easy to use. quality is excellent and run for a long time in a full charge.
Written by a customer while visiting Samsung US
Posted by: Noom
from San Jose
Expertise:Expert
Verified Purchase:Yes
Tried to make it fit to my ears, it lasts for 2 seconds before it slips out.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
3
Value
5
Response from Samsung USBy R&R, December 18, 2025
Hi Noom
Thank you for sharing your experience with Galaxy Buds3. These earbuds have a sleek, lightweight design intended for comfort and immersive sound. Fit can vary based on ear shape, emphasizing the importance of ergonomic design for daily use. Unlike canal-style earbuds, the Galaxy Buds3 are open-type and do not have ear tips. To use them, simply place them in your ears. Check the bottom for directional marks labeled L and R: insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly tilt the earbud so the microphone points toward your mouth rather than straight down. Adjust the fit by rotating the earbuds forward and backward until comfortable. For more tips on achieving the perfect fit, visit the linked online resource below. Galaxy Buds continue to improve, providing both comfort and sound quality for various listening preferences. We appreciate your feedback and thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with Galaxy Buds3. These earbuds have a sleek, lightweight design intended for comfort and immersive sound. Fit can vary based on ear shape, emphasizing the importance of ergonomic design for daily use. Unlike canal-style earbuds, the Galaxy Buds3 are open-type and do not have ear tips. To use them, simply place them in your ears. Check the bottom for directional marks labeled L and R: insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly tilt the earbud so the microphone points toward your mouth rather than straight down. Adjust the fit by rotating the earbuds forward and backward until comfortable. For more tips on achieving the perfect fit, visit the linked online resource below. Galaxy Buds continue to improve, providing both comfort and sound quality for various listening preferences. We appreciate your feedback and thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US