Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,177 Reviews)
Rating breakdown 2,177 reviews
5 Stars
1,120
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
perfect all around
on January 29, 2025
Posted by: Blackfuzz
from ohio
i got these in the mail and these are perfect i would honestly recommend then to most people
when i saw the reviews on how they fit i was a bit hesitant to buy them and go with the pros but when i got the regular 3s they fit perfectly in my ears. The ANC, sound quality was spot on I would gives these a 10/10
when i saw the reviews on how they fit i was a bit hesitant to buy them and go with the pros but when i got the regular 3s they fit perfectly in my ears. The ANC, sound quality was spot on I would gives these a 10/10
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, January 30, 2025
Thank you so much for sharing your experience with the Galaxy Buds3 Pro! We’re thrilled to see that the fit was perfect for you, especially as we designed these earbuds with a comfortable and secure fit in mind. It’s great to know that you found the Active Noise Cancellation (ANC) and sound quality to be exceptional. The Galaxy Buds3 Pro are built to deliver stunning sound with rich bass, allowing you to immerse yourself in your favorite music or podcasts. Your recommendation means a lot, and we're elated that you chose the Galaxy Buds3 Pro! We aim to provide a premium experience for all our users, and your feedback reinforces our commitment to quality. If you have any more thoughts or questions, feel free to reach out to us at Samsung Support. Continue to enjoy your listening experience! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great for hearing impaired
on March 1, 2025
Posted by: AvsHocFan
[This review was collected as part of a promotion.] I had bought my first set of Ear Buds when they first came out to improve my hearing on phone calls. Now, with my new set of EarBuds, I can enjoy listening to videos more clearly, and when I use the Audio Eraser app to eliminate background noise, that improves my hearing to a greater extent. I love the feature of adjusting my buds to meet my hearing needs. The voice is so clear that I'll wear them even when having conversations with others to clarify what is being said in conversations. Highly recommend!!!
Value
5
Response from Samsung USBy R&R Team, May 23, 2025
Thank you so much for sharing your experience with the Galaxy Buds3! We're thrilled to see how well they're enhancing your listening experience, especially for videos and phone calls. Our design team worked diligently to create earbuds that not only elevate sound clarity but also provide features like adjustable settings tailored to individual hearing needs. Your recommendation means a lot to us, and we can't wait for you to continue exploring all the amazing features the Galaxy Buds3 have to offer! If you have any questions or concerns, we're always here for you at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Ear Buds
on March 20, 2025
Posted by: FlatLine82
[This review was collected as part of a promotion.] Bud 3 have some of the best technology out there. My family and I are Android [specifically Samsung] users! By far these are some of the best ear buds on the market. BUD 3 are very light weight in the ear. Love the silver color. But what is really intriguing about the Bud 3 is the sound cancellation!! Amazing! Kind of scary! But great! Buds 3 were a birthday gift for my husband. And when we have our morning talks on his way to work...I can't hear
ANYTHING IN THE BACKGROUND. He has had all windows down in our truck...and I could not hear any wind or radio in the background. I can't hear doors closing or even when he reverse one of our vehicles to park [reverse sensor]. We brought our first pair of Samsung buds back in 2021. And they finally are going out. Now we are about to make another purchase for me to replace my old buds!
ANYTHING IN THE BACKGROUND. He has had all windows down in our truck...and I could not hear any wind or radio in the background. I can't hear doors closing or even when he reverse one of our vehicles to park [reverse sensor]. We brought our first pair of Samsung buds back in 2021. And they finally are going out. Now we are about to make another purchase for me to replace my old buds!
Value
5
Response from Samsung USBy R&R Team, March 21, 2025
Thank you for sharing your amazing experience with the Galaxy Buds3. It’s wonderful to hear how much you and your family enjoy Samsung products, and the Buds3 genuinely seems to be a standout addition. The lightweight design and silver finish are great features, but the sound cancellation is undeniably one of the most impressive aspects. It’s incredible how the Active Noise Cancellation filters out background sounds, allowing you to have clear conversations even with windows down or other noises around. It’s also heartwarming that the Buds3 made such a thoughtful birthday gift for your husband and that they’ve enhanced your daily talks. Your loyalty to Samsung earbuds since 2021 really speaks to the continuous improvements in technology and design. Enjoy your next pair of Buds3, and thank you for being part of the Samsung family! If you every have any questions or concerns, please don't hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Tiffy
from Riverside, Ca
Verified Purchase:Yes
I returned them after a few days. They were too big for my ears and did not stay in my ears. They kept popping out.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
3
Response from Samsung USBy R&R Team, March 31, 2025
Thanks for sharing your honest experience with the Galaxy Buds3, Tiffy! We always look forward to hearing from our customers and getting your insights. We hate to see that you had some challenges trying to get your buds to stay in. The Galaxy Buds3 are open-type earbuds are designed for a comfortable listening experience, and you'll notice they don't have ear tips. To use them, simply pop them into your ears and look for the handy directional markings on the bottom of each bud—there’s an "L" for left and an "R" for right! Pop the R bud in your right ear with the "R" facing you, and the L bud in your left ear the same way. Tilt them slightly so the microphone faces you for the best sound quality. Finally, adjust them a bit by rotating them until they fit just right. We appreciate your feedback once again and hope to hear more from you in the future. For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Won't stay in ear
on April 19, 2025
Posted by: Eddie
from Texas
Expertise:Intermediate
The is sound is good and I followed the instructions for wearing them, but they fell out of my ears with little to no movement on my part. I should have purchased the pro's. Will be returning after only one day after delivery
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
We appreciate your candid feedback on the Galaxy Buds3, Eddie! The Galaxy Buds3 features an open-type design, providing a lightweight and comfortable listening experience. To wear them correctly, check the bottom of the earbuds for directional marks: R for the right ear and L for the left ear. Place the earbuds with the marks facing you, then angle the blade slightly so the microphone points toward your mouth. Adjust by rotating the buds forward or backward until they fit securely. These steps help achieve the best performance and fit. It's clear you're seeking earbuds that stay comfortably in place for extended use and we hope these steps help you achieve that! If you have any further questions or concerns, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Bad quality
on May 19, 2025
Posted by: Joha
Expertise:Beginner
Bad quality, i bought mines 2 months ago and they were working well and a week ago i cant hear very well with my buds3
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for your feedback about your Galaxy Buds3, Joha. We understand how important audio quality is to your listening experience. To help enhance your experience, we recommend checking a few things. First, ensure the earbuds fit securely in your ears, as a good seal can significantly impact sound quality. Additionally, cleaning the speaker mesh can help remove any buildup that might affect the audio. Please make sure your Galaxy Buds3 is fully charged and that you have the latest software updates installed. If you continue to notice changes in audio quality, resetting the earbuds to factory settings may help restore performance. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If you need further assistance, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
not impressed
on May 20, 2025
Posted by: i dont have one
The battery life is short, I have the Samsung earbud the first generation and 2nd and 3rd generation, the first generations is the best. definitely a waste of money.
Response from Samsung USBy R&R Team, May 20, 2025
Thank you for sharing your experience with the Galaxy Buds3! We understand how disappointing it can be when the battery life doesn’t meet your expectations, especially since you’ve had great experiences with earlier generations. It’s great to know your thoughts on the first generation being your favorite. We want you to get the most out of your Galaxy Buds3. They actually provide up to 24 hours of playtime on a single charge, and when combined with the fully charged case, that can extend to 30 hours. If you’re looking to maximize the battery life, we suggest keeping your earbuds in the charging case with the lid closed when they’re not in use. This simple step can really help. Additionally, adjusting your notification settings in the Galaxy Wearable app or the Galaxy Buds app for iOS can ensure you’re only alerted to what matters most to you. We appreciate your feedback and hope these tips make a positive difference in your experience with the Galaxy Buds3! For any questions or concerns, be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Andre
from Kingsland GA
Verified Purchase:Yes
I like them but they don't fit in the ears comfortably
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
3
Response from Samsung USBy R&R Team, June 16, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, Andre. It's great to see that you like the buds, but we want you to feel comfortable while wearing them. We'd like to help walk you through the steps on how to get the best fit. To achieve the best fit, start by paying attention to the directional marks on each earbud—there’s an “R” for the right bud and an “L” for the left. Make sure to insert the “R” bud in your right ear with the “R” facing you, and do the same for the “L” bud in your left ear. For optimal comfort and sound quality, try angling the earbuds slightly so that the microphone points toward your mouth instead of straight down. You can also rotate the earbuds forward and backward until they feel just right. We hope these tips enhance your listening experience! If you have any further questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US