Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
263
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Galaxy buds 3 pro
on August 26, 2024
Posted by: Token75
[This review was collected as part of a promotion.] Bud 3 pro clear sound while on calls. Long battery life. Shifts easily from noise cancelation if someone speaks with me. Seamless AI for voice prompt. Slim beautiful design.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Bad product
on September 7, 2025
Posted by: Francis
Bad product bad product I will not recommended very very bad
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for sharing your experience with the Galaxy Buds3 Pro, Francis. We strive to deliver exceptional sound quality and comfort, and it’s important to us that you are satisfied. We would love to learn more about what you’re experiencing so we can assist you better. Please reach out to us at Samsung Support, and our team will be ready to help you resolve any concerns you have. Your feedback is invaluable, and we look forward to assisting you! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
DO NOT BUY! HEARING DAMAGE FROM USE!
on November 23, 2025
Posted by: Xero
from Honolulu, HI
Expertise:Expert
Worst ear buds! When using noise canceling, the right side squeals so loud It gave me hearing damage in my right ear. I love Samsung but stay away from these!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
4
Response from Samsung USBy R&R, November 24, 2025
Hello Xero,
Thank you for sharing your experience with Galaxy Buds3. Designed for high-quality sound and smart noise management, your feedback emphasizes the need for comfortable, balanced listening, especially during extended use. If you experience significant ear pain, please reach out to our Samsung Support Team for assistance. We are committed to helping you. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3. Designed for high-quality sound and smart noise management, your feedback emphasizes the need for comfortable, balanced listening, especially during extended use. If you experience significant ear pain, please reach out to our Samsung Support Team for assistance. We are committed to helping you. We appreciate your loyalty as a Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Posted by: April
from Audubon, Pa
Expertise:Expert
Verified Purchase:Yes
It would be cool if the Buds spoke the message senders name. And maybe said the name of the caller and asked if you would like to answer or reject. It would help when hands are busy. And the battery life could be better. But overall I like them
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
They are great, but I have small ears
on August 26, 2024
Posted by: Thejerm96
[This review was collected as part of a promotion.] The sound is good and they are comfortable
They sometimes slide out of my ears and lose connection
They sometimes slide out of my ears and lose connection
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The japanese are always better technology
on September 4, 2024
Posted by: ThreeDISCOUNTS
from Bronx,NY
Expertise:Intermediate
Oh my God, they are so not used car salesman.They stand by their product.And I never thought ear.Buds could do half the things these These earbuds are like incredible.The Japanese are always better than the u.S at technology.Yeah, well, the Nintendo family, they designed a deck of cards and then Nintendo, come on, people.You should see it on crackle, that's Sony pictures.They have a home tire biography on the nintendo family.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bad allergic
on May 21, 2025
Posted by: Moe Alami
from San Francisco
Expertise:Expert
I didn't have any allergies to the older Samsung earbuds. But I don't know why I have such an allergy to this version. I've been suffering from dry ears and itching since I bought these earbuds 3 months ago, and I don't wear them for long time. I don't use them for more than an hour a day
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
3
Value
5
Response from Samsung USBy R&R Team, May 22, 2025
Thank you for sharing your experience with the Galaxy Buds3, Moe. It's important to us that you feel comfortable using our products. The Buds3 are crafted from skin-friendly materials like polycarbonate and aluminum. If you notice any redness or irritation, it's best to remove the earbuds and consult a dermatologist. Your comfort and well-being are our priority, and we appreciate your understanding as you navigate this situation. If you have any further questions or need assistance, feel free to reach out to us at Samsung Support! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Was Okay at first, Not anymore.
on June 8, 2025
Posted by: Wave
They worked great for the first two- three months. However, they started to have connectivity issues with the buds to the case charging. Then there were problems with the mic, until that started working all together. Along with the sound reducing slowly not working. I tried taking it to the repair shop, but even after cleaning it, it was still having problems and they don't have replacement parts for them. And contacting support, I would have had to mail it in instead of getting replacements.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Response from Samsung USBy R&R Team, June 9, 2025
Thank you for sharing your experience with the Galaxy Buds3, Wave. We understand that you’ve had some difficulties with your buds, particularly regarding connectivity and microphone performance. Your experience is important to us, and we appreciate you bringing this to our attention. We’re here to help enhance your experience. Please reach out to us at Samsung Support, and if you can share more details about your situation, we will do our utmost to assist you. Your satisfaction is our priority, and we want to ensure you have the quality experience you deserve! -Kelvin
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Written by a customer while visiting Samsung US