Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Zach
from Las Vegas
Expertise:Expert
Verified Purchase:Yes
The sound quality is decent, but they fit in the ear terribly. The Noise Cancelling is pointless because they dont sit in your ear enough for it to matter. Better of with older model Buds like the FE.
Features
2
Performance
3
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hey Zach,
Thank you for sharing your thoughts on Galaxy Buds3. Designed to provide balanced sound and modern features, these earbuds showcase Samsung’s ongoing commitment to wireless audio. Fit greatly influences how sound and noise control are experienced, and preferences can vary widely among users. Please check out our online guide linked below to achieve the best fit with your Galaxy Buds3. We appreciate you sharing your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your thoughts on Galaxy Buds3. Designed to provide balanced sound and modern features, these earbuds showcase Samsung’s ongoing commitment to wireless audio. Fit greatly influences how sound and noise control are experienced, and preferences can vary widely among users. Please check out our online guide linked below to achieve the best fit with your Galaxy Buds3. We appreciate you sharing your experience with Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
from Florida
Expertise:Expert
Verified Purchase:Yes
Feels loose and falls off, no resize inserts. almost lost them several time, impossible to use them while working out.
No, I would not recommend this to a friend.
Features
1
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, January 2, 2026
Hi there Baha Nur,
Thank you for sharing your experience with Galaxy Buds3. Designed for everyday use, earbuds can feel different depending on activity level and ear shape. Your feedback highlights how a secure fit is especially important for users who stay active throughout the day. We appreciate you being part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with Galaxy Buds3. Designed for everyday use, earbuds can feel different depending on activity level and ear shape. Your feedback highlights how a secure fit is especially important for users who stay active throughout the day. We appreciate you being part of the Samsung ecosystem.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Joey W
from Fort Lauderdale, FL
Expertise:Intermediate
Verified Purchase:Yes
Mediocre at best. I hate the little stick on it; not sure what the purpose is for this annoying little feature. The Buds2 was better.
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy R&R, January 14, 2026
Hello there Joey W,
Thanks for sharing your thoughts on the Galaxy Buds3. This updated model has a redesigned look that improves microphone positioning for clearer calls and offers more user-friendly touchpad controls. Your feedback on the form factor and generational differences shows how personal preferences and familiarity shape the upgrade experience. We appreciate you taking the time to tell us how the Galaxy Buds3 are working for you. Thank you for being a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Thanks for sharing your thoughts on the Galaxy Buds3. This updated model has a redesigned look that improves microphone positioning for clearer calls and offers more user-friendly touchpad controls. Your feedback on the form factor and generational differences shows how personal preferences and familiarity shape the upgrade experience. We appreciate you taking the time to tell us how the Galaxy Buds3 are working for you. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Anonymous
Expertise:Intermediate
Verified Purchase:Yes
I typically like the old style of galaxy buds but these seem to work well.
I would recommend this to a friend!
Performance
4
Design
4
Value
3
Response from Samsung USBy R&R, January 13, 2026
Hi Brain,
Thank you for sharing your thoughts on Galaxy Buds3. Galaxy Buds continue to improve in design and performance while providing dependable everyday use. Comparing newer models to earlier ones shows how personal preference influences choosing the right earbuds for daily listening. Thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on Galaxy Buds3. Galaxy Buds continue to improve in design and performance while providing dependable everyday use. Comparing newer models to earlier ones shows how personal preference influences choosing the right earbuds for daily listening. Thank you for selecting Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Posted by: Toms
from Ohio
Expertise:Expert
Verified Purchase:Yes
Second pair I've bought. This one was a gift but are exactly like my other pair.
I would recommend this to a friend!
Value
4
Response from Samsung USBy R&R, February 19, 2026
Good day Toms,
Thank you for sharing your experience with the Galaxy Buds3. We are thrilled to hear that you enjoy them so much that you are on your second pair. The sound quality and fit are truly exceptional, making these earbuds a top choice. The way they function and the interactions with the stem are outstanding. We hope you continue to enjoy the powerful, balanced audio experience with your Galaxy Buds3. We appreciate your choice of Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with the Galaxy Buds3. We are thrilled to hear that you enjoy them so much that you are on your second pair. The sound quality and fit are truly exceptional, making these earbuds a top choice. The way they function and the interactions with the stem are outstanding. We hope you continue to enjoy the powerful, balanced audio experience with your Galaxy Buds3. We appreciate your choice of Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Kody
from San Francisco
Expertise:Expert
Verified Purchase:Yes
These have to be the worse design ever, they just sit dangling in my ears, falling out at a quick or moderate head turn. They arent loud enough, since they just sit in your ear instead of secured in the canal by a bud, the wind over power them on the smallest of bike rides.. just bad
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, December 30, 2025
Hey there Kody,
Thanks for sharing your thoughts on the Galaxy Buds3. These open-style earbuds are designed to enhance environmental awareness while delivering clear sound. Comfort can vary based on factors such as activity level, environment, and ear shape, especially during activities like cycling or walking. Since they're open-type earbuds without tips, place them in your ears to get started. Look for directional marks—L and R—on the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and the L earbud into your left ear with the L facing you. Tilt the microphone slightly towards your mouth rather than downward. Adjust the fit by rotating the earbuds until they feel comfortable. For more details on fitting and adjusting your Galaxy Buds3 for optimal sound and wind protection, check the online article linked below. Your feedback is valuable. We thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy Buds3. These open-style earbuds are designed to enhance environmental awareness while delivering clear sound. Comfort can vary based on factors such as activity level, environment, and ear shape, especially during activities like cycling or walking. Since they're open-type earbuds without tips, place them in your ears to get started. Look for directional marks—L and R—on the bottom of each earbud. Insert the R earbud into your right ear with the R facing you, and the L earbud into your left ear with the L facing you. Tilt the microphone slightly towards your mouth rather than downward. Adjust the fit by rotating the earbuds until they feel comfortable. For more details on fitting and adjusting your Galaxy Buds3 for optimal sound and wind protection, check the online article linked below. Your feedback is valuable. We thank you for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: Bxman1
from Ny ny
Verified Purchase:Yes
Great product very happy thank you samsung i will not purchase any other brand but Samsung. Samsung tv Samsung phone Samsung stove. If its not Samsung its not for us
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Posted by: Nancy
from Newyork
Verified Purchase:Yes
Don't know why I waited so long. I fly alot and I think they changed the way I hear things
Features
5
Design
5
Value
5
Response from Samsung USBy R&R, February 19, 2026
Hello Nancy,
Thank you for sharing your experience with the Galaxy Buds3. We’re happy to hear that they have improved your travel and listening experience. Designed for clear sound and comfort while on the go, to make every journey more enjoyable. We appreciate your involvement in the Samsung community!
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your experience with the Galaxy Buds3. We’re happy to hear that they have improved your travel and listening experience. Designed for clear sound and comfort while on the go, to make every journey more enjoyable. We appreciate your involvement in the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US