Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Nichole
Verified Purchase:Yes
Very uncomfortable (female small ears). Hard, to big, no soft cushion.
Response from Samsung USBy R&R, January 12, 2026
Hi Nichole,
Thanks for sharing your thoughts on Galaxy Buds3. Comfort and wearability are especially important for long listening sessions, and the shape of your ear greatly affects fit. Properly wearing your earbuds enhances sound quality, comfort, and security. Incorrect placement can cause discomfort, sound leaks, and potential falls, especially while jogging. The Galaxy Buds3 are open-type earbuds without ear tips, so placing them correctly is essential. To start, just insert them into your ears and look for the L and R markings on the bottoms. Place the R earbud in your right ear with the R facing you, and the L in your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth. Adjust them by rotating until they feel comfortable. For more tips on fitting your Galaxy Buds3, check the online article linked below. Feedback from users with smaller ears shows that size and padding greatly affect comfort and usability. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thanks for sharing your thoughts on Galaxy Buds3. Comfort and wearability are especially important for long listening sessions, and the shape of your ear greatly affects fit. Properly wearing your earbuds enhances sound quality, comfort, and security. Incorrect placement can cause discomfort, sound leaks, and potential falls, especially while jogging. The Galaxy Buds3 are open-type earbuds without ear tips, so placing them correctly is essential. To start, just insert them into your ears and look for the L and R markings on the bottoms. Place the R earbud in your right ear with the R facing you, and the L in your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth. Adjust them by rotating until they feel comfortable. For more tips on fitting your Galaxy Buds3, check the online article linked below. Feedback from users with smaller ears shows that size and padding greatly affect comfort and usability. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Sintia
from Houston Tx
Expertise:Expert
Verified Purchase:Yes
The worst poor fit just the worst purchase i did..
No, I would not recommend this to a friend.
Value
3
Response from Samsung USBy R&R, January 12, 2026
Hey there Sintia,
Thank you for sharing your experience with Galaxy Buds3. A secure fit is crucial for earbuds to work effectively during daily use. Wearing your earbuds correctly is important because it improves sound quality, provides a comfortable fit, and prevents them from falling out. Improper fitting can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially when jogging. To prevent this, ensure they fit properly. Since the Galaxy Buds3 are open-type earbuds and lack ear tips, simply place them in your ears to get started. Check the bottom for L and R markings, insert the R earbud into your right ear with the R facing you, and the L into your left with the L facing you. Tilt the stem slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating until comfortable. For fitting tips, see the linked online article. Remember, comfort and stability are personal; finding the right fit improves your experience. We appreciate your support as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for sharing your experience with Galaxy Buds3. A secure fit is crucial for earbuds to work effectively during daily use. Wearing your earbuds correctly is important because it improves sound quality, provides a comfortable fit, and prevents them from falling out. Improper fitting can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially when jogging. To prevent this, ensure they fit properly. Since the Galaxy Buds3 are open-type earbuds and lack ear tips, simply place them in your ears to get started. Check the bottom for L and R markings, insert the R earbud into your right ear with the R facing you, and the L into your left with the L facing you. Tilt the stem slightly so the microphone points toward your mouth instead of straight down. Adjust by rotating until comfortable. For fitting tips, see the linked online article. Remember, comfort and stability are personal; finding the right fit improves your experience. We appreciate your support as a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Joe M
from Sumter, SC
Expertise:Intermediate
Verified Purchase:Yes
the buds work good, it's just feels like they want to fall out and they are very sensitive to touch.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
2
Value
3
Response from Samsung USBy R&R, January 14, 2026
Hello Joe M,
Thank you for sharing your thoughts on Galaxy Buds3. These earbuds are designed to provide clear audio and feature intuitive touch controls for everyday use. Your feedback on fit, security, and touch sensitivity underlines the importance of comfort and ease of interaction for an optimal experience. The Galaxy Buds3 are open-type earbuds, meaning they lack ear tips, unlike canal-type designs. To use them, just place the earbuds in your ears, noting the directional marks—an L and an R—on each. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the stem so the microphone faces your mouth rather than downward. Adjust the earbuds by rotating them slightly forward or backward until they feel secure and comfortable. Proper fit and alignment will improve your overall experience with the Galaxy Buds3. For more information, please follow the link below. Thanks again for your review and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on Galaxy Buds3. These earbuds are designed to provide clear audio and feature intuitive touch controls for everyday use. Your feedback on fit, security, and touch sensitivity underlines the importance of comfort and ease of interaction for an optimal experience. The Galaxy Buds3 are open-type earbuds, meaning they lack ear tips, unlike canal-type designs. To use them, just place the earbuds in your ears, noting the directional marks—an L and an R—on each. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the stem so the microphone faces your mouth rather than downward. Adjust the earbuds by rotating them slightly forward or backward until they feel secure and comfortable. Proper fit and alignment will improve your overall experience with the Galaxy Buds3. For more information, please follow the link below. Thanks again for your review and for choosing Samsung.
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Posted by: MMartinez
from Idaho
Expertise:Intermediate
Verified Purchase:Yes
They keep falling out, I strongly value how they fit as well as the sound
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R, January 14, 2026
Hey there MMartinez,
Thanks for sharing your thoughts on the Galaxy Buds3. Known for their clear sound and lightweight design, these earbuds are ideal for daily use during various activities. Your feedback on fit and security emphasizes the importance of comfort when enjoying wireless audio for extended periods. Properly wearing your earbuds is key to improving sound quality, ensuring comfort, and preventing them from falling out. An improper fit can cause discomfort, sound leakage, and a higher risk of losing an earbud, especially during jogging. Since the Galaxy Buds3 are open-type without ear tips, simply place them in your ears and check for the L and R markings at the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt slightly so the microphone points toward your mouth, then rotate it until comfortable. For more fitting tips, see our online guide linked below. Reviews like yours help illustrate how Galaxy Buds3 perform across a range of users. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Samsung Community
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Thanks for sharing your thoughts on the Galaxy Buds3. Known for their clear sound and lightweight design, these earbuds are ideal for daily use during various activities. Your feedback on fit and security emphasizes the importance of comfort when enjoying wireless audio for extended periods. Properly wearing your earbuds is key to improving sound quality, ensuring comfort, and preventing them from falling out. An improper fit can cause discomfort, sound leakage, and a higher risk of losing an earbud, especially during jogging. Since the Galaxy Buds3 are open-type without ear tips, simply place them in your ears and check for the L and R markings at the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt slightly so the microphone points toward your mouth, then rotate it until comfortable. For more fitting tips, see our online guide linked below. Reviews like yours help illustrate how Galaxy Buds3 perform across a range of users. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Cristina
from Lawndale, CA
Expertise:Beginner
Verified Purchase:Yes
The buds stay in place without falling off one's ears easily. The sound quality of the buds is good also.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 9, 2026
Hello Cristina,
Thank you for sharing your experience with Galaxy Buds3. These earbuds are designed to stay securely in place, allowing confident movement while delivering clear, balanced sound. We value your feedback on how comfort and sound quality enhance your overall earbud experience. Thank you for choosing Samsung.
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3. These earbuds are designed to stay securely in place, allowing confident movement while delivering clear, balanced sound. We value your feedback on how comfort and sound quality enhance your overall earbud experience. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: San Diego Girl
from Southern California
Expertise:Intermediate
Verified Purchase:Yes
Buds don't have any sizing available, so if they don't fit, they don't fit.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy R&R, January 8, 2026
Hey there San Diego Girl,
Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds are designed to deliver clear sound and seamless connection within the Galaxy ecosystem. Since fit preferences vary, comfort is essential for a good listening experience. The Galaxy Buds3 are open-type earbuds without ear tips—simply place them in your ears to use. You will find directional marks labeled L and R on the bottoms. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the microphone side toward your mouth for better pickup, and adjust the fit by rotating the earbuds forward or backward until comfortable. For additional fitting tips, see the linked online article. With a lightweight design and balanced sound, the Galaxy Buds improve everyday listening, and your feedback emphasizes the importance of comfort and design for personal use. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3. These earbuds are designed to deliver clear sound and seamless connection within the Galaxy ecosystem. Since fit preferences vary, comfort is essential for a good listening experience. The Galaxy Buds3 are open-type earbuds without ear tips—simply place them in your ears to use. You will find directional marks labeled L and R on the bottoms. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt the microphone side toward your mouth for better pickup, and adjust the fit by rotating the earbuds forward or backward until comfortable. For additional fitting tips, see the linked online article. With a lightweight design and balanced sound, the Galaxy Buds improve everyday listening, and your feedback emphasizes the importance of comfort and design for personal use. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Nora Baek
Verified Purchase:Yes
Hard metallic feel in ears is uncomfortable but they have a high quality sound
Performance
5
Design
2
Value
1
Response from Samsung USBy R&R, January 6, 2026
Greetings Nora Baek,
Thank you for sharing your experience with Galaxy Buds3. We appreciate your mention of the high-quality sound that makes music, podcasts, and calls more immersive. Your feedback on the in-ear feel is useful, and we may have tips to help achieve a better fit. Since the Galaxy Buds3 are open-type earbuds without ear tips, placing them in your ears is the first step. Look for directional marks at the bottom of each earbud: an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points toward your mouth rather than straight down. Adjust the fit by rotating the earbuds slightly until comfortable. For additional tips on fitting your Galaxy Buds3 well, see the online article linked below. Feedback like yours helps Samsung improve materials and ergonomics over time. Thank you for supporting Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for sharing your experience with Galaxy Buds3. We appreciate your mention of the high-quality sound that makes music, podcasts, and calls more immersive. Your feedback on the in-ear feel is useful, and we may have tips to help achieve a better fit. Since the Galaxy Buds3 are open-type earbuds without ear tips, placing them in your ears is the first step. Look for directional marks at the bottom of each earbud: an L and an R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Angle the blade slightly so that the microphone on the bottom points toward your mouth rather than straight down. Adjust the fit by rotating the earbuds slightly until comfortable. For additional tips on fitting your Galaxy Buds3 well, see the online article linked below. Feedback like yours helps Samsung improve materials and ergonomics over time. Thank you for supporting Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: Kevin
Expertise:Intermediate
Verified Purchase:Yes
No noise canceling and hurt my ears after about an hour of usage. The sound quality is okay.
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R, January 6, 2026
Hi Kevin,
Thank you for your feedback on Galaxy Buds3. These earbuds are designed to deliver reliable sound quality and seamless connectivity within the Galaxy lineup for everyday use. Since comfort can vary from person to person, your comment about feeling uncomfortable after about an hour is very helpful. To achieve a more comfortable fit that also highlights the Active Noise Canceling feature, remember that the Galaxy Buds3 are open-type, not canal-style, meaning they lack ear tips. To start, simply place them in your ears. Check the bottom of each earbud for directional marks; you'll see an L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt them slightly so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward or backward until comfortable. For more tips on fitting your Galaxy Buds3 perfectly, visit the online article linked below. We value your feedback and appreciate you being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
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Thank you for your feedback on Galaxy Buds3. These earbuds are designed to deliver reliable sound quality and seamless connectivity within the Galaxy lineup for everyday use. Since comfort can vary from person to person, your comment about feeling uncomfortable after about an hour is very helpful. To achieve a more comfortable fit that also highlights the Active Noise Canceling feature, remember that the Galaxy Buds3 are open-type, not canal-style, meaning they lack ear tips. To start, simply place them in your ears. Check the bottom of each earbud for directional marks; you'll see an L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Tilt them slightly so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward or backward until comfortable. For more tips on fitting your Galaxy Buds3 perfectly, visit the online article linked below. We value your feedback and appreciate you being a Samsung customer.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US