Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Great Sound but Battery Does Not Last
on January 23, 2026
Posted by: clab
I would give the Galaxy Buds3 an entirely positive review if the battery life was longer. The battery is always done about two-thirds of the way through my day, whether I'm using them or not. If they're connected via Bluetooth, they do no last.
Response from Samsung USBy R&R, February 13, 2026
Hi clab,
Thanks for sharing your experience with Galaxy Buds3. It’s wonderful to hear you’re satisfied with the sound quality. Regarding battery life, although all Samsung earbuds are built for all-day use, actual battery duration and charging speeds can differ depending on the model and how you use them. Galaxy Buds3 provide up to 24 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. To enhance battery longevity, keeping your case charged is crucial. A few simple adjustments can help you conserve battery power, ensuring your earbuds last when you need them most. Some helpful tips include storing your earbuds in the charged case with the lid closed when not in use, and adjusting notification settings through the Galaxy Wearable app on your phone. Additional precautions, such as avoiding charging with devices like computers that may charge more slowly, can also impact charging speed. If both the earbuds and case are fully drained, it may take some time to turn them back on. For more information, see the linked article below. Your feedback is valuable for improving battery life and wireless performance across our audio devices. Thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thanks for sharing your experience with Galaxy Buds3. It’s wonderful to hear you’re satisfied with the sound quality. Regarding battery life, although all Samsung earbuds are built for all-day use, actual battery duration and charging speeds can differ depending on the model and how you use them. Galaxy Buds3 provide up to 24 hours of play time per charge, which can be extended to up to 30 hours with a fully charged case. To enhance battery longevity, keeping your case charged is crucial. A few simple adjustments can help you conserve battery power, ensuring your earbuds last when you need them most. Some helpful tips include storing your earbuds in the charged case with the lid closed when not in use, and adjusting notification settings through the Galaxy Wearable app on your phone. Additional precautions, such as avoiding charging with devices like computers that may charge more slowly, can also impact charging speed. If both the earbuds and case are fully drained, it may take some time to turn them back on. For more information, see the linked article below. Your feedback is valuable for improving battery life and wireless performance across our audio devices. Thank you for choosing Samsung.
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
It doesn't fit my ears at all!
on January 23, 2026
Posted by: Wisly
Comfort: it doesn’t fit my ears at all. How can you make earbuds without ear tips?
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, January 26, 2026
Hi there Wisly,
Thank you for your feedback. Galaxy Buds3 have a sleek design focused on comfort and ease of use for many users. Properly fitting your earbuds improves sound quality, ensures comfort, and helps prevent them from falling out. Incorrect placement can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially during activities like jogging. Unlike canal models, these open-type earbuds don't have ear tips. To wear them, simply place them in your ears and check for the L and R markings at the bottom. Insert the R earbud into your right ear with R facing you, and do the same with the L in your left ear. Tilt the stem slightly so the microphone points toward your mouth rather than downward. Adjust the fit by rotating the earbuds until they feel comfortable. Since ear shapes and fit preferences vary, your feedback helps us improve. We’ve linked a resource below to help you achieve a good fit with your Galaxy Buds3. Your insights contribute to ongoing design improvements across the Galaxy product line. Thank you for your review and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Thank you for your feedback. Galaxy Buds3 have a sleek design focused on comfort and ease of use for many users. Properly fitting your earbuds improves sound quality, ensures comfort, and helps prevent them from falling out. Incorrect placement can cause discomfort, sound leaks, and increase the risk of losing an earbud, especially during activities like jogging. Unlike canal models, these open-type earbuds don't have ear tips. To wear them, simply place them in your ears and check for the L and R markings at the bottom. Insert the R earbud into your right ear with R facing you, and do the same with the L in your left ear. Tilt the stem slightly so the microphone points toward your mouth rather than downward. Adjust the fit by rotating the earbuds until they feel comfortable. Since ear shapes and fit preferences vary, your feedback helps us improve. We’ve linked a resource below to help you achieve a good fit with your Galaxy Buds3. Your insights contribute to ongoing design improvements across the Galaxy product line. Thank you for your review and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Terry
from Bronx NY
Expertise:Beginner
Verified Purchase:Yes
The Galaxy Buds3 falls out of my ears when I laugh and it is horrible. However, the technology is great.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, January 20, 2026
Hey Terry,
Thank you for your feedback. Galaxy Buds3 combine cutting-edge audio with a sleek, lightweight design. Feeling how they fit during natural movement helps Samsung improve comfort-focused designs while maintaining high sound quality and smart features. Proper fit is crucial for better sound, comfort, and secure placement. Improper wearing can lead to discomfort, sound leaks, and falling out, especially during activities like jogging. Ensure a good fit to avoid losing an earbud. Since Galaxy Buds3 are open-type earbuds without ear tips, simply place them in your ears. Check for the L and R markings on the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left with the L facing you. Slightly angle the earbuds so the microphone points toward your mouth, not straight down. Adjust fit by rotating the earbuds until comfortable. See the linked online article for more details. We value your feedback and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback. Galaxy Buds3 combine cutting-edge audio with a sleek, lightweight design. Feeling how they fit during natural movement helps Samsung improve comfort-focused designs while maintaining high sound quality and smart features. Proper fit is crucial for better sound, comfort, and secure placement. Improper wearing can lead to discomfort, sound leaks, and falling out, especially during activities like jogging. Ensure a good fit to avoid losing an earbud. Since Galaxy Buds3 are open-type earbuds without ear tips, simply place them in your ears. Check for the L and R markings on the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left with the L facing you. Slightly angle the earbuds so the microphone points toward your mouth, not straight down. Adjust fit by rotating the earbuds until comfortable. See the linked online article for more details. We value your feedback and thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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X
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Written by a customer while visiting Samsung US
Customer Rating
1
uncomfortable
on January 14, 2026
Posted by: Inconvenient
from The bronx
Expertise:Intermediate
It's a totally desert product and doesn't work well.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 15, 2026
Hello there,
Thank you for sharing your experience with Galaxy Buds3. These earbuds feature a lightweight design and contemporary style, making them suitable for daily use. Your feedback highlights how personal comfort preferences influence the listening experience and offers valuable insights for Samsung's future developments. We appreciate your input and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your experience with Galaxy Buds3. These earbuds feature a lightweight design and contemporary style, making them suitable for daily use. Your feedback highlights how personal comfort preferences influence the listening experience and offers valuable insights for Samsung's future developments. We appreciate your input and thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
1
Garbage buds
on January 10, 2026
Posted by: HeadphoneWizard
Expertise:Expert
Worst buds ever owned. Least comfortable earbuds I've ever tried. Volume, Sound and battery life are sub par. Good connectivity with galaxy phone.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hi there HeadphoneWizard,
Wearing your earbuds correctly is crucial for multiple reasons. It enhances sound quality, provides a comfortable fit, and prevents them from falling out. Incorrect wearing can lead to discomfort, sound leaks, and increased chances of dropping them, especially during activities like jogging. Ensure proper fit by placing the Galaxy Buds3, which are open-type earbuds without ear tips, into your ears. Look for the directional marks—L and R—on the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left with the L facing you. Slightly tilt the earbuds so the microphone points toward your mouth rather than straight down. Adjust the fit by rotating them until comfortable. For more tips on the perfect fit, check the linked online article about the Galaxy Buds3 Pro. Thank you for your review. We’re happy to have you as part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Wearing your earbuds correctly is crucial for multiple reasons. It enhances sound quality, provides a comfortable fit, and prevents them from falling out. Incorrect wearing can lead to discomfort, sound leaks, and increased chances of dropping them, especially during activities like jogging. Ensure proper fit by placing the Galaxy Buds3, which are open-type earbuds without ear tips, into your ears. Look for the directional marks—L and R—on the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left with the L facing you. Slightly tilt the earbuds so the microphone points toward your mouth rather than straight down. Adjust the fit by rotating them until comfortable. For more tips on the perfect fit, check the linked online article about the Galaxy Buds3 Pro. Thank you for your review. We’re happy to have you as part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Terribly uncomfortable
on January 10, 2026
Posted by: 0000
from Pocatello idaho
Expertise:Intermediate
I tried really hard to like these they have some nice features,but they are by far the most uncomfortable ear buds I have ever had.there is a ridge where the 2 pieces come together that cause a sore in my ear in less than an hour of use
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy R&R, January 12, 2026
Hi 0000,
Thank you for sharing your detailed experience with Galaxy Buds3. These earbuds are crafted to provide smart features and dependable performance all day long. Wearing them correctly is important for several reasons. It improves sound quality, enhances comfort, and keeps them securely in your ears. Improper use can lead to discomfort, sound leaks, and the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure you wear them with the right fit. The Galaxy Buds3 are open-type earbuds rather than canal types, so they don’t have ear tips. To use them, simply place them in your ears. Check the bottom of each earbud for directional marks—L and R. Insert the R earbud into your right ear with the R facing out, and the L earbud into your left ear with the L facing out. Angle the stem slightly so that the microphone on the bottom points toward your mouth rather than directly down. You can adjust the fit by rotating the earbuds forward or backward until they feel comfortable. For more tips on achieving a good fit with your Galaxy Buds3, check out the online article linked below. Feedback about comfort during longer listening sessions highlights how design details can impact wearability over time. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your detailed experience with Galaxy Buds3. These earbuds are crafted to provide smart features and dependable performance all day long. Wearing them correctly is important for several reasons. It improves sound quality, enhances comfort, and keeps them securely in your ears. Improper use can lead to discomfort, sound leaks, and the risk of falling out. No one wants to lose an earbud, especially while jogging, so ensure you wear them with the right fit. The Galaxy Buds3 are open-type earbuds rather than canal types, so they don’t have ear tips. To use them, simply place them in your ears. Check the bottom of each earbud for directional marks—L and R. Insert the R earbud into your right ear with the R facing out, and the L earbud into your left ear with the L facing out. Angle the stem slightly so that the microphone on the bottom points toward your mouth rather than directly down. You can adjust the fit by rotating the earbuds forward or backward until they feel comfortable. For more tips on achieving a good fit with your Galaxy Buds3, check out the online article linked below. Feedback about comfort during longer listening sessions highlights how design details can impact wearability over time. Thank you for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Posted by: A Clemons
from Montgomery, AL
Expertise:Beginner
Verified Purchase:Yes
I did not like the idea of using ear buds. I thought they would be uncomfortable. I like the sleek look of the buds and the carrying case. I tend to only wear the right ear, while walking the dog, so I can hear my surroundings. The sound is still great. I am still a bit careful about them falling out of my ear. But overall, I like them!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 16, 2026
Hi there A Clemons,
Thank you for sharing your experience with Galaxy Buds3. These earbuds are designed to be sleek and lightweight, offering clear sound quality even when worn in only one ear. Your feedback highlights how the design helps maintain situational awareness while providing an enjoyable listening experience during everyday activities. We appreciate your preference for Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for sharing your experience with Galaxy Buds3. These earbuds are designed to be sleek and lightweight, offering clear sound quality even when worn in only one ear. Your feedback highlights how the design helps maintain situational awareness while providing an enjoyable listening experience during everyday activities. We appreciate your preference for Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Posted by: Sridee
from Maryland
Expertise:Intermediate
Verified Purchase:Yes
It doesn't fit my ears and keeps falling out. It's good when we sit still, but not for working out.
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R, January 12, 2026
Hi Sridee,
Thank you for sharing your thoughts on Galaxy Buds3. A secure fit is especially important for users who enjoy listening while staying active. Since the Galaxy Buds3 are open-type earbuds rather than canal styles, they lack earbud tips. To start, simply place them in your ears. Check the bottom of the earbuds for directional marks—L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward and backward until comfortable. Your feedback highlights how performance can vary with activity level and personal fit preferences. Please see our online article linked below for tips on achieving the perfect fit with your Galaxy Buds3. We value your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Thank you for sharing your thoughts on Galaxy Buds3. A secure fit is especially important for users who enjoy listening while staying active. Since the Galaxy Buds3 are open-type earbuds rather than canal styles, they lack earbud tips. To start, simply place them in your ears. Check the bottom of the earbuds for directional marks—L and R. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone on the bottom points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward and backward until comfortable. Your feedback highlights how performance can vary with activity level and personal fit preferences. Please see our online article linked below for tips on achieving the perfect fit with your Galaxy Buds3. We value your feedback and thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US