Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,002 Reviews)
Rating breakdown 2,002 reviews
5 Stars
1,021
4 Stars
323
3 Stars
241
2 Stars
157
1 Star
260
50%of customers recommend this product.
(
330 out of
661)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
Support Linux
on August 24, 2025
Posted by: daniel
Expertise:Intermediate
Please support Linux creating the official app to handle galaxy headphones correctly.
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Posted by: Crystal
from Philadelphia Pennsylvania
Verified Purchase:Yes
They fall out the ear in any position you put it in
Features
5
Performance
2
Design
2
Value
5
Response from Samsung USBy R&R Team, August 27, 2025
Thank you for sharing your thoughts on the Galaxy Buds3, Crystal! We truly want you to have the best comfort and experience with your earbuds. We understand that the new open-type design may take a little time to get used to since they don't include earbud tips like traditional canal-type buds. To help you get started with your Buds3, simply place them in your ears. Look for the directional marks at the bottom of the earbuds—there's an 'L' for the left bud and an 'R' for the right. Insert the R bud into your right ear with the 'R' facing you, and the L bud into your left ear with the 'L' facing you. Try angling the bud slightly so the microphone on the bottom is pointing towards your mouth instead of straight down. You can also adjust the fit by rotating the earbuds forwards and backwards until it feels right for you. If you have any further concerns or questions, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Arti
Verified Purchase:Yes
Honestly they made my ears hurt so much I couldn't wear any other headphones or earbuds for a few days
Response from Samsung USBy R&R, October 2, 2025
Hi Arti, Thank you for reaching out and sharing your experience with your Galaxy Buds3. Wearing your earbuds properly is crucial for several reasons. It enhances sound quality, ensures a comfortable fit, and keeps them securely in place. Improper wearing can lead to discomfort, sound leaks, and increased chances of falling out. Nobody wants to lose an earbud, especially during activities like jogging, so make sure they're fitted correctly. Since the Galaxy Buds3 are open-type earbuds without ear tips, simply place them in your ears to get started. Look at the bottom of each earbud for directional marks; you'll see an L and an R. Insert the R bud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly angle the blade so the microphone points toward your mouth, not straight down. Adjust the fit by rotating the earbuds forward or backward until comfortable. For more details, see the article linked below on how to wear your Galaxy Buds3 properly. We appreciate your review and thank you for being part of the Samsung team. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I love my earbuds
on October 2, 2025
Posted by: Xena1987
[This review was collected as part of a promotion.] It's clear that sounds whenever I talk to someone or listen to music to really good earbuds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy part 3 sound very good
on October 6, 2025
Posted by: Donyaaa
[This review was collected as part of a promotion.] Galaxy boots 3 I purchased when they first launched a swapping in my original Galaxy buds they are a tremendous improvement over the original they have some house fed slightly better in my ear and slightly fall less out of my ear just by not having a silicone tip I do not like the silicone tip because it irritates the ear canal but because of this plastic shell it doesn't feel as annoying. I usually use the buds when I go on walks riding the bike or on Transit because of the lightweight they are not as obtrusive and annoying to hold around. I also use the buds when watching movies TV shows and whatnot they sound as equivalent to the speakers themselves on my phone if I wanted better sound clarity you know you would have to buy a lot more expensive equipment and so this is a great purchase for its value I also sometimes use the AI assistance and Galaxy AI is working as intended making sure that it answers my questions or any concerns that I have when I ask it another thing that I also use the buds for is listening to audiobooks at the clarity once again is a superb there's no muffling of the noises the sound stage is pretty good as well for its price and for what I purchased it for it is no brainer if you have a Galaxy phone because it just works seamlessly
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Nice but not durable
on October 11, 2025
Posted by: Dave
Expertise:Intermediate
The features and sound quality were nice but the buds barely lasted a year before the sound stopped working in one of them. For the price paid, it was not worth it and I don't consider myself a heavy user. Prior to this i had less expensive earbuds that lasted for almost 5 years.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R, October 15, 2025
Hi Dave,
Thank you for sharing your experience with the Galaxy Buds3. We appreciate your feedback on their long-term performance. The Galaxy Buds series features high-quality components for daily use and undergoes regular software updates that improve connectivity and sound. Samsung is dedicated to enhancing the durability and reliability of every Galaxy audio device. Our products come with a limited 12-month warranty covering manufacturing defects. Additionally, Samsung Care+ is available for eligible devices, offering extended protection and extra support. For warranty questions or assistance, don't hesitate to get in touch with our Samsung Support Team. We're here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Thank you for sharing your experience with the Galaxy Buds3. We appreciate your feedback on their long-term performance. The Galaxy Buds series features high-quality components for daily use and undergoes regular software updates that improve connectivity and sound. Samsung is dedicated to enhancing the durability and reliability of every Galaxy audio device. Our products come with a limited 12-month warranty covering manufacturing defects. Additionally, Samsung Care+ is available for eligible devices, offering extended protection and extra support. For warranty questions or assistance, don't hesitate to get in touch with our Samsung Support Team. We're here to help. Thank you for choosing Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Ear buds 3
on October 31, 2025
Posted by: Norajean
[This review was collected as part of a promotion.] THE EAR BUDS ARE SO CLEAR WITH MUSIC AND PHONE CALLS.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good sound
on November 3, 2025
Posted by: Mollymm31580
[This review was collected as part of a promotion.] Great sound but do not stay in my ears if I move around much.
Also caused pain in my ears after about an hour of use.
Also caused pain in my ears after about an hour of use.
Value
4
Written by a customer while visiting Samsung US