Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,023 Reviews)
Rating breakdown 2,023 reviews
5 Stars
1,035
4 Stars
325
3 Stars
242
2 Stars
158
1 Star
263
50%of customers recommend this product.
(
332 out of
666)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
The sound is good noise cancellation is the best
on July 3, 2025
Posted by: LikeloveSamsung
[This review was collected as part of a promotion.] I can listen to music all day long it fit my ear perfectly and light
The battery performance is awesome one charge used for 2 days
The battery performance is awesome one charge used for 2 days
Value
5
Response from Samsung USBy R&R Team, July 3, 2025
Thank you so much for sharing your experience with the Galaxy Buds3! We're pleased to see that they fit your ears perfectly and that you love the lightweight feel. It’s awesome to know that the battery performance is meeting your expectations, providing you with two full days of listening. If you have any questions or need assistance, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Hard to stay in ear
on July 22, 2025
Posted by: Sjones1116
[This review was collected as part of a promotion.] Doesn't stay in my ear, while working out running or just doing around the house cleaning
Value
3
Response from Samsung USBy R&R Team, July 22, 2025
It's great to hear from you, Sjones. Your feedback on the Galaxy Buds3 is greatly appreciated. The Buds3 offers immersive audio, an Adaptive Equalizer, and Live Translate features. Additionally, the Seamless Codec ensures high-quality streaming across devices, with support for audio up to 24-bit / 96 kHz. We want you to be able to get a great fit whether you're working out or cleaning. We encourage you to check out the link attached for tips on how to get the best fit with your buds. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Posted by: Beary
Verified Purchase:Yes
They don't stay in my ears and their sound canceling is understandably nonexistent, even though they have the feature (so it honestly shouldn't be advertised at all). These earbuds create a hole where my heart used to be.
Response from Samsung USBy R&R Team, August 19, 2025
Thank you for sharing your experience with the Galaxy Buds3, Beary. We noted your concerns regarding the fit and noise-cancellation capabilities. To achieve the best results with active noise cancellation (ANC), having the right fit is crucial. The Galaxy Buds3 are designed as open-type earbuds and do not come with traditional ear tips, so all you need to do is position them correctly in your ears. Make sure to check for the directional marks at the bottom of the earbuds—look for the "L" and "R" indicators. Insert the R bud into your right ear with the “R” facing you, and do the same for the L bud in your left ear. Additionally, we recommend adjusting the angle slightly so that the microphone on the bottom is pointing toward your mouth, rather than straight down. This can help optimize their performance. Be sure to rotate the earbuds forward and backward to find the fit that feels most comfortable for you. Your satisfaction is important to us, and we want you to experience the full potential of your Galaxy Buds3 Pro. If you have any further concerns or have any questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
It's great product, easy to get things
on August 27, 2025
Posted by: iamWHOiam
[This review was collected as part of a promotion.] It's great product, easy to get things done and it's easy to get your researchers and the plans done using AI to get the max control in a productive manner
Value
5
Written by a customer while visiting Samsung US
Posted by: Keisha E
Verified Purchase:Yes
These really do not fit in the ear well, and do not have a great sound. I wish I had my Buds Pro 2 again.
Response from Samsung USBy R&R Team, September 2, 2025
Thank you for sharing your feedback on the Galaxy Buds3 with us, Keisha. We appreciate your input about the sound quality as well as the fit! The Buds3 are equipped with a new 11mm speaker and a 1.5x amp-enhanced diaphragm, which truly steps up your sound from dull to dynamic. If you're looking to personalize your audio experience, we recommend checking out the equalizer on the Wearable app. Regarding your feedback about their fit, we understand that the new design can take some time to adjust to. Since the Galaxy Buds3 are open-type earbuds rather than canal-type, they don’t have traditional earbud tips. To get started, simply place them in your ears, ensuring the R bud goes in your right ear and the L bud in your left ear, with the respective letters facing you. Angle them slightly so the microphone points towards your mouth, and feel free to adjust the buds by rotating them forwards and backwards until they feel just right. We hope this helps enhance your experience with the Galaxy Buds3! For any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Leela
Verified Purchase:Yes
These headphones for some reasons feel cheaply made and the sound quality is just not it.
Response from Samsung USBy Social Commerce, August 8, 2024
Hi there Leela, we appreciate your feedback on your Samsung Galaxy Buds3. We would love to help you maximize your experience with your earbuds and adjust the audio profile to align to your listening preferences. We have provided a link to the full device manual to help you with all of the different settings and capabilities of your device. We have also shared a link to the Samsung Support Team if you have additional questions or would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Posted by: Valid
from Chicago, IL
Expertise:Expert
Verified Purchase:Yes
It's really good product which is perfectly works with Samsung phones.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: juanx2628
from Boston, Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
very poor sound quality, so dessapointed, the keep falling off my ears
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy Social Commerce, August 1, 2024
Hi Juanx2628, we appreciate your feedback on your Samsung Galaxy Buds3. We would love nothing more than to help you troubleshoot the audio quality and fit of your earbuds and help you have the best experience possible. We have provided links to both an article to help you with the audio quality, and one to help you with the optimal placement for the ideal and secure fit. We have also provided a link to the full device manual and the Samsung Support Team. These resources can help you best align your device to your preferences, and get one on one assistance through chat. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Facebook
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X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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X
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Written by a customer while visiting Samsung US