Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Great smart watch
on March 13, 2026
Posted by: Dezzylou22
[This review was collected as part of a promotion.] This watch is amazing it has so many features im still learning how to use them it will link to yoj phone ans you buddy as well. I love that it measures my o2 stat alot of watches dont. Definitely recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Earbuds but Volume Is Low
on March 13, 2026
Posted by: Nick1999
[This review was collected as part of a promotion.] The Galaxy Buds3 have a nice design and are comfortable to wear for a long time. They connect quickly to my phone and the touch controls work well. The noise cancellation feature helps reduce some background noise, which is useful in busy places.
However, the sound volume is lower than I expected. Even with noise cancellation turned on, the earbuds do not get very loud. The sound quality is clear, but the low volume makes it harder to enjoy music in noisy environments.
The battery life is good and the charging case is small and easy to carry. Overall, the Galaxy Buds3 have good features and comfort, but the volume could be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Can't Function Without Them!!
on March 13, 2026
Posted by: Kihoney
[This review was collected as part of a promotion.] I absolutely love my Galaxy Buds3!! I love how they fit perfectly in my ears; they came with extra pieces so that I could find the ones that fit my ears perfectly!! When I listen to music or watch a movie with them, the sound is amazing!! I can change the sound setting to fit whether I am listening to music, talking on the phone, or watching a movie. When I use them for a phone call, the person that I am speaking with can hear me very clearly. The Buds3 cancels out all background noise, which is very important for me because I am a Tractor-Trailer Driver and the truck is loud, so without this, the person I am speaking to would not be able to hear me. This is an amazing feature on these Buds3Buds3!! I love the quick touch features built into the Buds3 because it makes using them a breeze. Plus, I get to personalize what each Bud does when I touch them, so I can make them my own and work best for me. As a Truck Driver, being able to stay safe and focused on the road is imperative, and my Buds3 help make that possible because with just a quick squeeze of my Bud, I can answer or end a call. I cannot imagine my life without my Samsung Galaxy Buds3!!! I use them all day! One of my absolute favorite features, because there are so many, are the lights on the back of the Buds3. I can keep them on while they're in my ears. Not only does it look cool, but they immediately draw attention and people see them, so they know I'm not crazy talking to myself! LOL!!! Thank you Samsung!!! 🥰💞
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good Earbuds but Volume Is Low
on March 13, 2026
Posted by: Nick1999
[This review was collected as part of a promotion.] The Galaxy Buds3 have a nice design and are comfortable to wear for a long time. They connect quickly to my phone and the touch controls work well. The noise cancellation feature helps reduce some background noise, which is useful in busy places.
However, the sound volume is lower than I expected. Even with noise cancellation turned on, the earbuds do not get very loud. The sound quality is clear, but the low volume makes it harder to enjoy music in noisy environments.
The battery life is good and the charging case is small and easy to carry. Overall, the Galaxy Buds3 have good features and comfort, but the volume could be better.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality is really good
on March 13, 2026
Posted by: Kiki03
[This review was collected as part of a promotion.] The Galaxy Buds3 fit very well and I don't have to deal with them falling off of my ear whenever I move around. And the sound quality is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great product!
on March 13, 2026
Posted by: LoyalSamsungUser
[This review was collected as part of a promotion.] I’ve been using Galaxy AI on my Samsung Galaxy S24 Ultra for a while, and it’s one of the most practical AI integrations I’ve seen on a smartphone so far.
What stands out most is how naturally the AI features are built into everyday apps. Tools like Live Translate allow real-time translation during phone calls, which can be incredibly useful when communicating in another language. The phone also includes Writing Assist in the Samsung keyboard, helping rewrite or correct text messages and notes quickly without needing a separate app.
The photo editing tools are another highlight. Galaxy AI’s Generative Edit and object removal features make it easy to move, resize, or erase elements in photos while automatically filling in the background. It’s surprisingly effective for quick edits directly in the Gallery.
Circle to Search is another feature I use often—being able to circle something on the screen and instantly search for it feels fast and intuitive.
Overall, Galaxy AI on the S24 Ultra adds real value rather than just being a marketing feature. While some tools still feel like they’re evolving and depend on internet connectivity, the combination of AI-powered communication, productivity, and photo editing makes the experience genuinely helpful in everyday use.
I use my phone for everyday activities such as, telephone calls, text messaging, scrolling on apps, watching videos and sometimes gaming, but most accurate is for taking photos of my children and activities.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy bud3
on March 13, 2026
Posted by: SilverFangz21
[This review was collected as part of a promotion.] It's a good device. It has a good audio. It just needs a change of stem other than that it has good battery. I can't say anything else. Oh, yeah, I am not able to trade it in. That's the only problem with the guys removed the trading capability of it for the 4, so other than that, everything else is good
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Comfortable and long-lasting
on March 13, 2026
Posted by: Janelle
[This review was collected as part of a promotion.] These are the first set of in-ear style headphones I've found that stay in my ears as I move around, even compared to other models with adjustable tip sizes, so I love the Galaxy Buds3 for that! They were easy to set up with my devices, connect quickly when I open them to listen to my phone, and have had no connectivity issues regarding dropping out. The batteries in both the headphones and case last a long time, so I only have to charge the system once a week or so after moderate use.
I've had the buds for about a year and a half, and the sound quality only recently diminished in the past couple of weeks. Before that, though, it was excellent. I only had the music to (at most) about half of the allowable volume, and that was plenty to hear good, crisp sound.
Value
4
Written by a customer while visiting Samsung US