Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Great quality of sound
on March 14, 2026
Posted by: Luisec06
[This review was collected as part of a promotion.] I’ve been using my Galaxy Buds3 every day and they’ve become a normal part of my routine. I usually put them on when I’m heading to work and I'm listening to music. They connect instantly to my phone, which makes everything feel really seamless.
One feature I really like is how they work with Galaxy AI. When I’m watching videos or listening to something in another language, the live translation and AI features can help me understand things much more easily. It’s actually pretty useful in real situations, not just a gimmick.
The sound quality is also really good. Music sounds clear and balanced, and the bass is strong without being overwhelming. They’re also very comfortable, so I can wear them for a long time without them bothering me.
During the day I use them for calls too, and the microphones work well—people can hear me clearly even when I’m outside or there’s some background noise.
When I get home, I usually use them to watch videos or shows on my phone, and the sound makes the experience much better. Overall, they’re really convenient earbuds that fit perfectly into my everyday use.
One feature I really like is how they work with Galaxy AI. When I’m watching videos or listening to something in another language, the live translation and AI features can help me understand things much more easily. It’s actually pretty useful in real situations, not just a gimmick.
The sound quality is also really good. Music sounds clear and balanced, and the bass is strong without being overwhelming. They’re also very comfortable, so I can wear them for a long time without them bothering me.
During the day I use them for calls too, and the microphones work well—people can hear me clearly even when I’m outside or there’s some background noise.
When I get home, I usually use them to watch videos or shows on my phone, and the sound makes the experience much better. Overall, they’re really convenient earbuds that fit perfectly into my everyday use.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Headphone Product
on March 14, 2026
Posted by: Source
[This review was collected as part of a promotion.] Great sound quality, excellent durability, reliable and fast charging. Also works with my Galaxy AI the majority of the time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Licecthese
on March 14, 2026
Posted by: Deepsteve7
[This review was collected as part of a promotion.] Love these buds, not the best sound for bass butthey sound great and they look cool. They are super comfortable. Can't go wrong
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
They are decent, but could be better
on March 13, 2026
Posted by: Jeremy88
[This review was collected as part of a promotion.] They could be alot better for the price. Ive had better ones that were a fraction of the cost.
Value
3
Response from Samsung USBy R&R, March 18, 2026
Hello Jeremy88,
Thank you for sharing your thoughts with us. The Galaxy Buds 3 are designed to deliver balanced sound and clear call quality. Their open-fit design ensures comfort while maintaining audio clarity. However, comfort and stability may vary from person to person. The Galaxy Buds 3 come with a variety of impressive features. Please check the link below for more details about the Galaxy Buds 3 series. We appreciate your feedback on your Samsung experience.
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts with us. The Galaxy Buds 3 are designed to deliver balanced sound and clear call quality. Their open-fit design ensures comfort while maintaining audio clarity. However, comfort and stability may vary from person to person. The Galaxy Buds 3 come with a variety of impressive features. Please check the link below for more details about the Galaxy Buds 3 series. We appreciate your feedback on your Samsung experience.
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3
on March 13, 2026
Posted by: Kayla4
[This review was collected as part of a promotion.] I use these at work every day for 10 hours and the battery stays good the whole time! Now with the galaxy ai connected through my phone is makes everything even more seamless.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great clarity
on March 13, 2026
Posted by: Sharmal
[This review was collected as part of a promotion.] Air buds are amazing when it comes to working out they stay in they don't move and they sound great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great user friendly features.
on March 13, 2026
Posted by: Nstressed
[This review was collected as part of a promotion.] I love the noise canceling features and stream line feel. The AI features are user friendly and well integrated.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Quality sound with Galaxy AI included
on March 13, 2026
Posted by: FlyingJ
[This review was collected as part of a promotion.] The Samsung Galaxy Buds3 Pro are a bold leap forward, trading the old "bean" shape for a sophisticated Blade design. This shift isn't just aesthetic; the new stems offer precise pinch-and-swipe controls and a more ergonomic fit for all-day comfort.
Audiophile Sound
The audio quality is stellar, powered by a dual-driver system (11mm woofer + 5.5mm planar tweeter). Expect crisp, airy highs and a deep, controlled bass. With the Samsung Seamless Codec, you’re getting 24-bit high-resolution audio that brings every layer of your favorite tracks to life.
The Power of Galaxy AI
The standout feature is the integration of Galaxy AI, which makes these buds feel like they’re thinking alongside you:
Adaptive ANC: Galaxy AI analyzes your surroundings in real-time, automatically letting in sirens or voices while blocking out consistent drone noise.
Live Interpreter: Use Interpreter Mode to hear real-time translations directly in your ears—a game-changer for international travel.
Crystal Clear Calls: AI-driven beamforming isolates your voice from wind and traffic, ensuring you're always heard perfectly.
Verdict: With its stylish "Blade Lights," IP57 durability, and the sheer intelligence of Galaxy AI, the Buds3 Pro are the ultimate choice for anyone in the Samsung ecosystem
Audiophile Sound
The audio quality is stellar, powered by a dual-driver system (11mm woofer + 5.5mm planar tweeter). Expect crisp, airy highs and a deep, controlled bass. With the Samsung Seamless Codec, you’re getting 24-bit high-resolution audio that brings every layer of your favorite tracks to life.
The Power of Galaxy AI
The standout feature is the integration of Galaxy AI, which makes these buds feel like they’re thinking alongside you:
Adaptive ANC: Galaxy AI analyzes your surroundings in real-time, automatically letting in sirens or voices while blocking out consistent drone noise.
Live Interpreter: Use Interpreter Mode to hear real-time translations directly in your ears—a game-changer for international travel.
Crystal Clear Calls: AI-driven beamforming isolates your voice from wind and traffic, ensuring you're always heard perfectly.
Verdict: With its stylish "Blade Lights," IP57 durability, and the sheer intelligence of Galaxy AI, the Buds3 Pro are the ultimate choice for anyone in the Samsung ecosystem
Value
4
Written by a customer while visiting Samsung US