Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
2
Worst pair of buds ever
on March 21, 2026
Posted by: Mickey
[This review was collected as part of a promotion.] After losing my buds3 pro on a flight I hastily ordered the buds3 thinking they wouldn't be that different. Oh buddy, let me tell you how wrong I was. I will never buy another set of buds that aren't the pro model ever again, they don't stay in ear, the sound is awful, and the auto switch feature never really worked properly, jumping from my phone, to my tablet, to my watch randomly. I hope the new Galaxy AI is put to good use in the buds4 pro.
Value
2
Response from Samsung USBy R&R, March 24, 2026
Hey Mickey,
Thank you for sharing your experience with the Galaxy Buds3. The Galaxy Buds are designed to deliver a seamless audio experience across all your devices, with features that improve everyday listening. Their open-fit design provides comfort while maintaining audio clarity. Keep in mind that sound quality and fit can vary depending on individual ear shapes. To improve stability during regular use, try adjusting the position of the buds or refer to the fit guidance in your device settings. We appreciate your choice of Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Thank you for sharing your experience with the Galaxy Buds3. The Galaxy Buds are designed to deliver a seamless audio experience across all your devices, with features that improve everyday listening. Their open-fit design provides comfort while maintaining audio clarity. Keep in mind that sound quality and fit can vary depending on individual ear shapes. To improve stability during regular use, try adjusting the position of the buds or refer to the fit guidance in your device settings. We appreciate your choice of Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best of all.....
on March 20, 2026
Posted by: Blackbuds
[This review was collected as part of a promotion.] I love these so helpfull around crowds and using Ai is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product works like airpods
on March 20, 2026
Posted by: LayLay
[This review was collected as part of a promotion.] My samsung buds3 works for listening music playing games and noise cancelation and music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I liked them very much, in fact I would like to bu
on March 19, 2026
Posted by: Agradezco23
[This review was collected as part of a promotion.] And although these, I am not sure,
If you bring artificial intelligence I use them a lot and advertising me very well they are excellent for daily life I recommend them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Buds 3 are Great!
on March 19, 2026
Posted by: Emissara
[This review was collected as part of a promotion.] Been using these since they came out back in 2025. The battery life span on these are incredible. Literally last my whole 10 hours shift and the case fits snug into the palm of my hands. Audio quality is also great. Good headset Overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy buds 3
on March 19, 2026
Posted by: Malikjav
[This review was collected as part of a promotion.] I have given 3 stars because the buds stopped working just some time and it slid off from your ears
Value
3
Response from Samsung USBy R&R, March 21, 2026
Hi there Malikjav,
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed for everyday listening, offering a lightweight fit and seamless connectivity across Galaxy devices. They come with different tip sizes and adjustments to ensure a secure and comfortable fit for your routine. Additionally, Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. We also offer the option to add extra coverage through Samsung Care+ on eligible devices, providing extended protection and additional support. If you notice unusual behavior with your earbuds, such as them not functioning properly, please don't hesitate to contact our Samsung Support Team. Thank you for being a valued Samsung customer.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed for everyday listening, offering a lightweight fit and seamless connectivity across Galaxy devices. They come with different tip sizes and adjustments to ensure a secure and comfortable fit for your routine. Additionally, Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty specified for each product. We also offer the option to add extra coverage through Samsung Care+ on eligible devices, providing extended protection and additional support. If you notice unusual behavior with your earbuds, such as them not functioning properly, please don't hesitate to contact our Samsung Support Team. Thank you for being a valued Samsung customer.
How to change the tips on your Galaxy Buds3 Pro or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003496/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound... easy to use..
on March 19, 2026
Posted by: Sjmfrank
[This review was collected as part of a promotion.] I love the Galaxy Ai that works with the esr buds. I use these at the gym and they drown out annoying people talking loudly on their cell phones. Sound quality is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life of just better...
on March 19, 2026
Posted by: RichieRich
[This review was collected as part of a promotion.] When your listening to music with the Galaxy Buds 3!
These have quickly become my go to for music, at times I prefer them over any other way of listening to my music! Comfortable, convenient, amazing sound... I love these buds!
Value
5
Written by a customer while visiting Samsung US