Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
This product is great
on March 30, 2026
Posted by: Monieka85
[This review was collected as part of a promotion.] My Galaxy Buds 3 are amazing. I love the size of them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Don't stay in ear
on March 30, 2026
Posted by: Cattycat
[This review was collected as part of a promotion.] The earbuds dont stay in my ear, even after changing the different size earbuds
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sound quality was good but they broke in a month
on March 30, 2026
Posted by: INTROVERTED98
[This review was collected as part of a promotion.] They were really great to start good quality sound loved the touched features but after using them one of the buds overheated and burned my ear and hasn't worked since
Value
2
Response from Samsung USBy R&R, April 3, 2026
Hey there INTROVERTED98,
It's wonderful to hear that you were impressed with the sound quality of the Galaxy Buds3. These earbuds are designed to deliver clear and rich audio, enhancing your everyday listening experience. However, if they broke after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product.
Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. For more information, please reach out to our Samsung Support Team. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear that you were impressed with the sound quality of the Galaxy Buds3. These earbuds are designed to deliver clear and rich audio, enhancing your everyday listening experience. However, if they broke after a short period of use, please note that Samsung products are covered against manufacturing defects in materials and workmanship for a limited warranty period of 12 months, as specified for each product.
Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support. For more information, please reach out to our Samsung Support Team. Thank you for being a valued Samsung customer.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Earbuds
on March 30, 2026
Posted by: Rustydog
[This review was collected as part of a promotion.] I had previously always used cheap wireless or wired earbuds but decided to give the Galaxy Buds 3 a shot. I was not disappointed. The sound is amazing, they stay in my ear very well and the features are very nice. As a long time Galaxy user having the Galaxy integration is awesome. The Galaxy Buds 3 are highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Prefers the shape of buds 2
on March 30, 2026
Posted by: Rageindacage
[This review was collected as part of a promotion.] These buds are good with quality sound, I have had other galaxy buds in the past, the galaxy buds 2 physical design was my favorite. The voice recognition prompt is good as well and translates really well.
Value
3
Response from Samsung USBy R&R, April 8, 2026
Hey there Rageindacage,
Thank you for your feedback on the Galaxy Buds3. We're glad to hear that you enjoy the sound quality and voice recognition features. Many users appreciate how these features enhance their everyday listening and communication experiences. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy Buds3. We're glad to hear that you enjoy the sound quality and voice recognition features. Many users appreciate how these features enhance their everyday listening and communication experiences. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Strong sound and quick connections!
on March 30, 2026
Posted by: budsbuds
[This review was collected as part of a promotion.] Work great on any device and work perfectly in loud areas like the subway or train. Connect very quickly to all devices with rarely any lagging and very quick locating option which I need!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing product
on March 30, 2026
Posted by: Butch37
[This review was collected as part of a promotion.] I've been using this for the last year and honestly my ear is never without one of both .I've tried other buds before and none of them comes close to these buds .The long battery life ,call quality and listening to music has never been easier .The ANC does an amazing job of blocking out the noise.If you're thinking about getting buds -get the galaxy buds 3 pro
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The buds are so easy and simple and great!
on March 30, 2026
Posted by: Love2listen
[This review was collected as part of a promotion.] I love my new buds! They way that it gets rid of background noise and i t helps me listen to people talking more clearly AND it helps me ask Galaxy AI questions without typing!
Value
5
Written by a customer while visiting Samsung US