Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Absolutely Obsessed!
on June 29, 2026
Posted by: MusicLovHer888
[This review was collected as part of a promotion.] I can officially say I am never switching to another brand. These Samsung Galaxy Buds are the best earbuds I have ever owned. The sound quality, fit, and overall experience are unmatched. I pretty much use them daily. If you are on the fence about getting them, just do it. You won't want to use anything else after this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Obsessed!
on June 29, 2026
Posted by: MusicLovHer888
[This review was collected as part of a promotion.] I can officially say I am never switching to another brand. These Samsung Galaxy Buds are the best earbuds I have ever owned. The sound quality, fit, and overall experience are unmatched. I pretty much use them daily. If you are on the fence about getting them, just do it. You won't want to use anything else after this!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Left one has a clicking noise all the time
on June 29, 2026
Posted by: Mariam
[This review was collected as part of a promotion.] The noise cancelling is okay. Battery doesn't last long. The fit isn't great either for small ears. Sound quality is just okay. I like the translation features. The look is nice but not really good on the ears. Make it true mouse cancelling and fix battery life. Mine dies after like an hour of my audiobook.
Value
3
Response from Samsung USBy R&R, July 7, 2026
Hola Mariam,
The Galaxy Buds3 feature a sleek design, useful translation capabilities, and active noise canceling to enhance your listening experience. It's great to hear that you appreciate the translation feature and the overall aesthetic. However, concerns such as a clicking sound, shorter battery life, and an insecure fit can make it challenging to enjoy audiobooks and everyday listening, particularly for those with smaller ears.
Whether you're using them during an early morning workout or late-night studying, you need your earbuds' battery to last as long as you do. We have some tips on how to charge your earbuds effectively, maximize their battery life, and prevent damage.
While all of Samsung's earbuds are designed to last throughout the day, battery life and charging times can vary depending on the specific model and usage. The Galaxy Buds3 provide up to 24 hours of playtime per charge, which can extend to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power, ensuring they last when you really need them. Here are some tips to follow:
1. When not in use, keep your earbuds in the charging case with the cover closed.
2. Adjust the notification settings from the Galaxy Wearable app on your connected phone.
3. Make sure your Galaxy Buds3 software is always up to date.
To learn more about prolonging the battery life of your Galaxy Buds3, you can check the online article linked below. Your feedback regarding stronger noise canceling and improved battery performance is greatly appreciated. Thank you for sharing your experience with Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
The Galaxy Buds3 feature a sleek design, useful translation capabilities, and active noise canceling to enhance your listening experience. It's great to hear that you appreciate the translation feature and the overall aesthetic. However, concerns such as a clicking sound, shorter battery life, and an insecure fit can make it challenging to enjoy audiobooks and everyday listening, particularly for those with smaller ears.
Whether you're using them during an early morning workout or late-night studying, you need your earbuds' battery to last as long as you do. We have some tips on how to charge your earbuds effectively, maximize their battery life, and prevent damage.
While all of Samsung's earbuds are designed to last throughout the day, battery life and charging times can vary depending on the specific model and usage. The Galaxy Buds3 provide up to 24 hours of playtime per charge, which can extend to 30 hours with a fully charged case. By making a few adjustments, you can conserve battery power, ensuring they last when you really need them. Here are some tips to follow:
1. When not in use, keep your earbuds in the charging case with the cover closed.
2. Adjust the notification settings from the Galaxy Wearable app on your connected phone.
3. Make sure your Galaxy Buds3 software is always up to date.
To learn more about prolonging the battery life of your Galaxy Buds3, you can check the online article linked below. Your feedback regarding stronger noise canceling and improved battery performance is greatly appreciated. Thank you for sharing your experience with Samsung!
The battery life of your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS10001314/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best products
on June 29, 2026
Posted by: Papiliy
[This review was collected as part of a promotion.] This is the best product I've used so far. Its Galaxy AI makes things easy for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cancel out the back round nosie
on June 29, 2026
Posted by: Sexna86
[This review was collected as part of a promotion.] Listen to music and talk on them so I don't have to hold my phone when im talkij
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on June 29, 2026
Posted by: Ronin7
[This review was collected as part of a promotion.] Highly recommend this device. Noise cancelling feature absolutely perfect and very comfortable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good headphones
on June 29, 2026
Posted by: daniiiel888
[This review was collected as part of a promotion.] Great headphones and the noise canceling is pretty good but you can kinda still hear around you. The volume control that you can use with the headphones is a good feature.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
They sound great
on June 29, 2026
Posted by: CrgMck
[This review was collected as part of a promotion.] Galaxy ai with my buds paired with my galaxy phone make ease of control wonderful. The sound quality in their price range is unmatched.
Value
5
Written by a customer while visiting Samsung US