Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
This products sound is exceptional.
on March 30, 2026
Posted by: Lrhnfd28
[This review was collected as part of a promotion.] I use my Buds everyday and especially at night when I am laying down to fall asleep. I love how when i wake up in the morning my buds are still in my ear and do not fall out.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on March 30, 2026
Posted by: Jimmy3172
[This review was collected as part of a promotion.] Im not sure how aibworks on these but I love the way they connect with my phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the base that comes thru.
on March 30, 2026
Posted by: BMG132723
[This review was collected as part of a promotion.] To listen to music. And answer phone calls..Haven't been able to use the AI with this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Decent but not loud
on March 30, 2026
Posted by: Winks1994
[This review was collected as part of a promotion.] They are good buds that fit but not that loud when playing music
Value
3
Response from Samsung USBy R&R, April 3, 2026
Hey Winks1994,
Thank you for sharing your experience with us. The Galaxy Buds3 are made to produce clear, balanced sound that improves your everyday listening in different environments. For louder audio, you can adjust settings using the Galaxy Wearable app, where you can fine-tune audio to find the perfect tone for your earbuds based on what you're listening to. For more details on how to optimize your sound settings on your Galaxy Buds3, please see the link below. Thank you for choosing Samsung!
Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with us. The Galaxy Buds3 are made to produce clear, balanced sound that improves your everyday listening in different environments. For louder audio, you can adjust settings using the Galaxy Wearable app, where you can fine-tune audio to find the perfect tone for your earbuds based on what you're listening to. For more details on how to optimize your sound settings on your Galaxy Buds3, please see the link below. Thank you for choosing Samsung!
Optimize your sound experience with Samsung Galaxy earbuds
https://www.samsung.com/us/support/answer/ANS10001321/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
I love the overall feel
on March 30, 2026
Posted by: Ratman
[This review was collected as part of a promotion.] With most earbuds, I feel constricted, but with these, I feel more relaxed when I feel them at all because they're super lightweight and much more fitted to the ear than other buds, and I like that I can use Samsung's AI assistant while using them.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound.
on March 30, 2026
Posted by: RadarSouthwestMichigan
[This review was collected as part of a promotion.] Love these earbuds, they stay in your ear and have best quality for sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Noise canceling
on March 30, 2026
Posted by: Kman56265626
[This review was collected as part of a promotion.] I do find the noise canceling impressive. Gives music extreme clarity.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sweat Resistant
on March 30, 2026
Posted by: Burberry
[This review was collected as part of a promotion.] Sweat resistant not good made subwoofer shutoff and galaxy ai for mic still works
Value
2
Response from Samsung USBy R&R, April 3, 2026
Hello there Burberry,
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to enhance everyday listening with clear sound and smart features that improve your device usage throughout the day. The Galaxy Buds3 also come with a water resistance rating of IP57.
If your Galaxy Buds3 have stopped working, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty period specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
For more information, please reach out to our Samsung Support Team. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy Buds3. These earbuds are designed to enhance everyday listening with clear sound and smart features that improve your device usage throughout the day. The Galaxy Buds3 also come with a water resistance rating of IP57.
If your Galaxy Buds3 have stopped working, please note that Samsung products are covered against manufacturing defects in materials and workmanship under a limited 12-month warranty period specified for each product. Additionally, we offer the option to add extra coverage with Samsung Care+ on eligible devices, which provides extended protection and additional support.
For more information, please reach out to our Samsung Support Team. Thank you for being a Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US