Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,018 Reviews)
Rating breakdown 2,018 reviews
5 Stars
1,034
4 Stars
324
3 Stars
242
2 Stars
157
1 Star
261
50%of customers recommend this product.
(
331 out of
662)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
4
Easy to use.
on November 22, 2025
Posted by: Eastenn31
[This review was collected as part of a promotion.] Easy to use. It's not as simple to use the click feature without them wanting to fall out of your ear. Sound quality is amazing. The galaxy ai is well integrated and makes task simple.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the sound quality
on November 25, 2025
Posted by: Dsense
[This review was collected as part of a promotion.] I have never had ear buds that fit so well and sounded so good!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Galaxy Buds3 Silver - no wonder they were 80% off.
on December 2, 2025
Posted by: Chainer18
Verified Purchase:Yes
Uncomfortable, too large. Sound quality is great otherwise.
Response from Samsung USBy R&R, December 3, 2025
Hey there Chainer18,
Thank you for sharing your thoughts on your Galaxy Buds3. It’s great to hear the sound meets your expectations. Fit can be personal, and Galaxy Buds3 are designed to provide a secure fit while positioning the drivers for clarity. These open-type earbuds lack ear tips, unlike canal-type models. To start, just place them in your ears, noting the directional markings, L and R, on the bottom. Insert the R earbud into your right ear with the R facing you, and the L earbud into your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth rather than downward. Adjust the earbuds by rotating them forward and backward until comfortable. Your feedback on comfort helps us improve ergonomics for different ear shapes, understanding that comfort is personal. Thanks for your input and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy Buds3. It’s great to hear the sound meets your expectations. Fit can be personal, and Galaxy Buds3 are designed to provide a secure fit while positioning the drivers for clarity. These open-type earbuds lack ear tips, unlike canal-type models. To start, just place them in your ears, noting the directional markings, L and R, on the bottom. Insert the R earbud into your right ear with the R facing you, and the L earbud into your left ear with the L facing you. Slightly angle the stem so the microphone points toward your mouth rather than downward. Adjust the earbuds by rotating them forward and backward until comfortable. Your feedback on comfort helps us improve ergonomics for different ear shapes, understanding that comfort is personal. Thanks for your input and for choosing Samsung.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love These Buds
on December 6, 2025
Posted by: GalaxyGal
[This review was collected as part of a promotion.] Galaxy AI is amazing! Long battery life and it charges soooo quick. Sound it great and it fits pretty good in my ear.
Value
5
Written by a customer while visiting Samsung US
Posted by: Trevor
Expertise:Intermediate
Verified Purchase:Yes
I would rather have my galaxy 2 buds back. The galaxy 3 does not stay put, they fit loose and im sure that i will end up loosi g 1 or both for this reason.
No, I would not recommend this to a friend.
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 11, 2025
We appreciate your feedback about the Galaxy Buds3, Trevor. We noted your concerns about the fit and how it compares to the Galaxy Buds2. The Galaxy Buds3 are designed as open-type earbuds, which means they don’t have ear tips like canal-type earbuds. It’s important to wear them correctly to ensure the best fit. Here’s how to get started: Check the bottom of the earbuds for the directional marks labeled "L" and "R." Insert the "R" earbud into your right ear with the "R" facing you, and the "L" earbud into your left ear with the "L" facing you. Angle the blade slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can also adjust the earbuds by rotating them forwards or backwards until they feel secure and comfortable. We understand that fit can vary depending on individual ear shapes, and we appreciate you taking the time to share your thoughts. Your feedback is valuable and helps us improve. If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Customer Rating
4
Great just little more comfortable feel expected
on November 30, 2024
Posted by: Anurag
from Pittsburgh
Expertise:Intermediate
Verified Purchase:Yes
Everything is good, but it's uncomfortable to wear for a long time. Sound, ANC, and battery all are as expected.
No, I would not recommend this to a friend.
Features
5
Performance
4
Design
3
Value
4
Response from Samsung USBy Social Commerce, December 4, 2024
Hi there Anurag, we appreciate you sharing your feedback on your Samsung Galaxy Buds3 with us. We are pleased to hear you are happy with the audio quality and features of your new earbuds. We have provided a link to an article to help you troubleshoot a more comfortable fit for prolonged wear. You can also use the Samsung Wearables App to perform a fit test. We have also shared a link to the Samsung Support Team if this experience continues and you would like additional assistance. We appreciate you being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Ash A
from Traverse City MI
Expertise:Expert
Verified Purchase:Yes
I got these for myself for my birthday. They dont fit in my ears and they hurt them. Thats my only complaint. They dont fit. They dont stay in. The sound is great. The features are great. But they cause me pain to wear them. I am sad.
Features
5
Performance
5
Design
1
Response from Samsung USBy R&R, November 13, 2025
Ahoy Ash A,
Thanks for sharing your experience with the Galaxy Buds3. You've pointed out something many fans notice: the sound quality is rich and features are robust, especially when paired with Galaxy devices. However, comfort can vary from person to person since everyone’s ear shape is unique. Your insights provide valuable perspective on how the Buds3 feel for all-day use. The lightweight design and balanced audio are meant to feel effortless once you find the right angle and placement. By visiting our linked online article, you can learn how to adjust the fit for comfort and incorporate your buds into your daily routine. Your feedback helps others know what to expect from Galaxy audio. Thanks for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy Buds3. You've pointed out something many fans notice: the sound quality is rich and features are robust, especially when paired with Galaxy devices. However, comfort can vary from person to person since everyone’s ear shape is unique. Your insights provide valuable perspective on how the Buds3 feel for all-day use. The lightweight design and balanced audio are meant to feel effortless once you find the right angle and placement. By visiting our linked online article, you can learn how to adjust the fit for comfort and incorporate your buds into your daily routine. Your feedback helps others know what to expect from Galaxy audio. Thanks for being part of the Samsung community.
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: TimW
from Boise ID
Expertise:Expert
Verified Purchase:Yes
Bad fit. Won't stay in ears. Hard to operate the swirches.
Features
1
Performance
1
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 30, 2024
Hi there TimW, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We would love nothing more than to help you troubleshoot the fit and features of your device. We have provided a link to an article to help you with the fit of your earbuds and optimal placement for security. We have also provided a link to the full device manual and the Samsung Support Team if you would like assistance with the settings and to help ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US