Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
This product has great sound.
on March 31, 2026
Posted by: PJBjunai
[This review was collected as part of a promotion.] Galaxy bud3, great sound and would recommend it. Only concern is kind of loose in my ears and would fall off if running foe not having a good grip in the ears. Otherwise, great product overall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Unbelievable sound quality
on March 31, 2026
Posted by: JGARTHW8
[This review was collected as part of a promotion.] I feel like I am sitting in a concert when I listen to my music. The symphonic sound quality is state of the art. I can hear the specific instruments in the music. When I am wearing the buds I am still able to hear surrounding sounds so I am safe if there is an emergency. The buds fit comfortably in my ears as though they are custom made to fit. I am thrilled with the battery life. They last all day which makes my life much easier. Good job Samsung. You are GOAT of this technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent sound quality
on March 31, 2026
Posted by: Guyspoon
[This review was collected as part of a promotion.] These buds fit my ears and deliver great sound quality and great noise reduction. Great for use with galaxy AI. Unlike others I've tried, they do not sweat or fall out easily.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great design but Features were rough
on March 30, 2026
Posted by: rnbwcld625
[This review was collected as part of a promotion.] The headphones are really cool but the volume up and down function as they test your operate and it's not a future that we're used to.
Value
3
Response from Samsung USBy R&R, April 3, 2026
Hi there rnbwcld625,
I'm happy to hear that the design caught your attention. The Galaxy Buds3 have a sleek, modern look and intuitive controls that become more comfortable with regular use. You can learn more about your Galaxy Buds3 in the article linked below. Thank you for choosing Samsung.
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
I'm happy to hear that the design caught your attention. The Galaxy Buds3 have a sleek, modern look and intuitive controls that become more comfortable with regular use. You can learn more about your Galaxy Buds3 in the article linked below. Thank you for choosing Samsung.
All about the Galaxy Buds3, Buds3 Pro, and Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003393/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Over all really good
on March 30, 2026
Posted by: Apaqasutaq
[This review was collected as part of a promotion.] I accidentally had my right bud fall out into a sink will running water and it still works! I really like the controls on this model compared to the bus you have to tap and hear the loud pounding in your ear. The soft clicks or sound of your finger sliding is so much better. The sound is great and it does a good job of cancelling noise. I haven't tested it with Galaxy AI or voice since I keep forgetting to see how to activate it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Sound was awesome ! But lost them within a month
on March 30, 2026
Posted by: SinCal559
[This review was collected as part of a promotion.] Really wish they were easier to find and stay connected to /alarm when un used for lets say 5 mins until in a case and then the case is activated then has set time for alarm until docked.. type stuff just dont lose the case while using them lol
Value
3
Response from Samsung USBy R&R, April 3, 2026
Hey there SinCal559,
It's wonderful to hear that the sound quality impressed you. The Galaxy Buds3 are crafted to provide rich audio and convenient use that seamlessly fits into your daily routine. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's wonderful to hear that the sound quality impressed you. The Galaxy Buds3 are crafted to provide rich audio and convenient use that seamlessly fits into your daily routine. Thank you for choosing Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great sound quality really get a good bass on song
on March 30, 2026
Posted by: Steelers864390
[This review was collected as part of a promotion.] I can heard everything and if I miss anything galaxy ai goes back and breaks it down for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I really enjoy how they auto connect to my s24
on March 30, 2026
Posted by: Livinglegend
[This review was collected as part of a promotion.] I use my Samsung phone and buds all the time at work and daily life with th Ai on my phone and smooth working with buds makes for a happy customer
Value
5
Written by a customer while visiting Samsung US