Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9
(2,170 Reviews)
Rating breakdown 2,170 reviews
5 Stars
1,113
4 Stars
350
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
1
Don't but very exspensive paper weight.
on September 20, 2025
Posted by: Devion
from Florida
Expertise:Intermediate
3/4 of the time the head phones just won't charge. Great for the first 3 months. Sound is great fit in the ears is very poor. Hard to give anything other then a 1 star since most the time the head phones won't charge but man that case charges great!!!!!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R, October 2, 2025
Hey Devion, Thank you for sharing your insight about your Galaxy Buds3. If one or both earbuds won't charge or turn on, the problem could be with the earbuds or the charging case. Using a charger not approved by Samsung might cause charging issues, or the earbuds could be damaged. Try fully charging the case, checking the earbuds for damage, or restarting them. Refer to the resource below for troubleshooting tips to help get your Galaxy Buds3 functioning correctly. We appreciate you reaching out and being part of the Samsung community. Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
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https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
No tips no go
on September 22, 2025
Posted by: Sam gift
from White house, tn
Expertise:Intermediate
These will hurt your ears. Thwy do not fit at all. You can put them in but they are far too large and force your ear open causing pain and scarring to your ears. This is known by the company and why they put tips on the next model. Do not buy these.
No, I would not recommend this to a friend.
Features
3
Performance
5
Design
1
Value
1
Response from Samsung USBy R&R, October 2, 2025
Greetings Sam gift, Thank you for sharing your experience with your Galaxy Buds3. Properly wearing your earbuds is important because it enhances sound quality, ensures a comfortable fit, and keeps them secure. Wearing them incorrectly can cause discomfort, sound leaks, and increase the risk of falling out. This is especially crucial during activities like jogging, where losing an earbud can be frustrating. Since the Galaxy Buds3 are open-type without ear tips, you'll simply need to place them in your ears, paying attention to the directional markings—'L' for left and 'R' for right—at the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly tilt the buds so the microphone points toward your mouth rather than downward. Adjust the fit by rotating until comfortable. For more tips, see the online article linked below. Our Samsung Support Team is always ready to help. We appreciate your review and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1
Awful fit
on September 22, 2025
Posted by: doebrinas
from Texas
Earbuds fall out with literally the tiniest movement or gust of wind. I had to buy silicone ear hooks just to keep them within my ears otherwise I'd never be able to keep them in long enough to enjoy and it sucks because the sound quality is amazing and I love the features — it's basically the airpods 4 made for Android and I've been begging for this for years,, but this outcome has disappointed me beyond words. There's no reason something as simple as fit should be such a common issue among consumers!
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
3
Response from Samsung USBy R&R, October 2, 2025
Hiya doebrinas, Wearing your earbuds correctly is important for better sound quality, comfort, and security. Improper fit can cause discomfort, sound leaks, and make them more likely to fall out—especially during activities like jogging. Since the Galaxy Buds3 are open-type earbuds without ear tips, simply place them in your ears, noting the directional marks at the bottom labeled L and R. Insert the R earbud into your right ear with the R facing you, and do the same for the L. Slightly angle the stem so the microphone points toward your mouth, then adjust by rotating until comfortable. For additional fitting tips, refer to the guide linked below. Thank you for your review and for choosing Samsung as your preferred brand! How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
GREAT AUDIO AND AI FEATURES!!!
on September 24, 2025
Posted by: Spacememe
[This review was collected as part of a promotion.] I use my Galaxy Buds 3 on the daily! They offer great sound and I love the integration of Galaxy AI. The live translation feature is incredibly helpful and I use it almost everyday at my job. I also really enjoy the haptic feedback of sliding up or down on my Galaxy bud to change the volume. Great product!! Thank you Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Overall, really good.
on September 25, 2025
Posted by: GodBlessYou
[This review was collected as part of a promotion.] I love the style and the weight is perfect. I also like the controls a lot. I also like the ANC.
The only two down sides have been that they do slip a little when working out. I also did have the flashing red light charging issue. But I was able to get that fixed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great earbuds
on September 26, 2025
Posted by: Ianwisc
[This review was collected as part of a promotion.] Great earbuds. Most don't stay in my ear well mowing the lawn but these do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This a good device
on September 28, 2025
Posted by: JGTSamsung
[This review was collected as part of a promotion.] The device is really good, but after comparing with my old ones doesn't stay fit in my ear, usually fall.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Very comfortable
on September 30, 2025
Posted by: Deedee
[This review was collected as part of a promotion.] Seems to die alittle to quickly. But otherwise very good product.
Value
4
Written by a customer while visiting Samsung US