Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Great new features
on April 3, 2026
Posted by: Dbzjlm
[This review was collected as part of a promotion.] I specifially like the new gesture for volume up. I like the other gestures as well. The equalizer is a great tool. I do wosh the soubd was a little louder. And ANC was more crisp.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clear sound !
on April 3, 2026
Posted by: TessylovesSamsung
[This review was collected as part of a promotion.] Pairs with my phone easily, has a clear and crisp sound. Fits very well in my ears.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the quality
on April 3, 2026
Posted by: Itsme26
[This review was collected as part of a promotion.] I absolutely love galaxy buds down to very first pair forst ones they ever put out. Quality is outstanding and longevity is amazing with how long they last all they way around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Has good sound AI
on April 3, 2026
Posted by: 1superman
[This review was collected as part of a promotion.] I used the phone to Galaxy AI streaming games movies and Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy ear buds
on April 3, 2026
Posted by: Driver
[This review was collected as part of a promotion.] The stems make them much easier to put in and take out without accidentally triggering the touch controls.
You can use "pinch" and "swipe" gestures on the stems to change volume or skip tracks, which is much easier than the old tapping method.
The galaxy buds 3 have an open ear fit design (no silicone tips). This is great if you hate the "plugged ear" feeling.
AI Interpreter Mode
If you’re talking to someone speaking another language, the AI can translate their speech in real-time and play the translation directly in your ear.
You can use "pinch" and "swipe" gestures on the stems to change volume or skip tracks, which is much easier than the old tapping method.
The galaxy buds 3 have an open ear fit design (no silicone tips). This is great if you hate the "plugged ear" feeling.
AI Interpreter Mode
If you’re talking to someone speaking another language, the AI can translate their speech in real-time and play the translation directly in your ear.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Bud 3 product review after use
on April 1, 2026
Posted by: Juscno
[This review was collected as part of a promotion.] Over all a great set of ear phones. However these do not fit my ears well. They try to fall out.
Value
3
Response from Samsung USBy R&R, April 2, 2026
Hey there Juscno,
It's wonderful to hear that you're enjoying the overall sound quality of the Galaxy Buds3! These earbuds are designed to deliver clear audio while catering to everyday listening needs.
To achieve the perfect fit when wearing the Galaxy Buds3, there is a bit of a technique involved. Unlike canal-type earbuds, the Galaxy Buds3 are open-type buds and do not have earbud tips. To get started, simply place them in your ears.
Check the bottom of each earbud for directional marks. You’ll notice an "L" for the left earbud and an "R" for the right. Insert the right (R) bud into your right ear with the "R" facing you, and the left (L) bud into your left ear with the "L" facing you.
Angle the buds slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can adjust the position of the earbuds by rotating them forwards and backwards until you find the most comfortable fit.
For more information on how to achieve the perfect fit with your Galaxy Buds3, please refer to the link provided below. Thank you for your review, and thank you for being a valued Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
It's wonderful to hear that you're enjoying the overall sound quality of the Galaxy Buds3! These earbuds are designed to deliver clear audio while catering to everyday listening needs.
To achieve the perfect fit when wearing the Galaxy Buds3, there is a bit of a technique involved. Unlike canal-type earbuds, the Galaxy Buds3 are open-type buds and do not have earbud tips. To get started, simply place them in your ears.
Check the bottom of each earbud for directional marks. You’ll notice an "L" for the left earbud and an "R" for the right. Insert the right (R) bud into your right ear with the "R" facing you, and the left (L) bud into your left ear with the "L" facing you.
Angle the buds slightly so that the microphone on the bottom points toward your mouth rather than straight down. You can adjust the position of the earbuds by rotating them forwards and backwards until you find the most comfortable fit.
For more information on how to achieve the perfect fit with your Galaxy Buds3, please refer to the link provided below. Thank you for your review, and thank you for being a valued Samsung customer!
How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2
Product was alright
on April 1, 2026
Posted by: Seamony
[This review was collected as part of a promotion.] At first I absolutely loved them, they fit great, sounded great, and was very practical. Not long after, I realized they dont actually fit that great and I need to have them in at the perfect angle for them to stay in my ear. It was such a hassle to deal with. After a month of using them, one earbud became extremely quite and I dont know why. I didn't know what to do, so now i just don't use them and decided to just buy some Bose which never done me wrong.
Value
2
Response from Samsung USBy R&R, April 3, 2026
Hello there Seamony,
It's great to hear the sound and initial fit stood out to you. The Galaxy Buds3 are designed to deliver clear audio and everyday convenience that fits easily into your routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear the sound and initial fit stood out to you. The Galaxy Buds3 are designed to deliver clear audio and everyday convenience that fits easily into your routine. Thank you for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Stylish, sleek, cool
on March 31, 2026
Posted by: Axb2500
[This review was collected as part of a promotion.] I usually use my buds for the gym and at work. These do great for both. The fact that I don't need tk use smart things and can change my setting directly from the Bluetooth setting is awesome.
Only thing I wish thwt could be improved is the ear plugs, I purchase aftermarket ones (especially when running), but other than that, these are great.
Value
4
Written by a customer while visiting Samsung US