Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Great sound and useful controls
on April 6, 2026
Posted by: Milo13
[This review was collected as part of a promotion.] I have had several different Galaxy buds models over the years and have generally been very pleased with the performance, sound quality and noise cancelation (on those that had it). I was not sure I would like this model because I always liked that there was no antena or long piece sticking out. I was surprised then how much I like these. The sound is even better than my previous model and the sticks hanging down actually serve a useful purpose, letting me control volume and forward songs more easily than the others. So I like them far more than I ever expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Trouble2022
on April 5, 2026
Posted by: Trouble2022
[This review was collected as part of a promotion.] Connects real fast but when it lags it loses whole message and you have to retype it
Value
2
Response from Samsung USBy R&R, April 7, 2026
Hello Trouble2022,
Thank you for sharing your thoughts on your Galaxy Buds3. A quick connection is always a plus, especially when you want things to work immediately. Consistency during use is equally important, and your feedback helps emphasize that balance. Samsung is continually refining how these experiences come together. Thank you for sharing your experience.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on your Galaxy Buds3. A quick connection is always a plus, especially when you want things to work immediately. Consistency during use is equally important, and your feedback helps emphasize that balance. Samsung is continually refining how these experiences come together. Thank you for sharing your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Great real fast connecting can hear great
on April 5, 2026
Posted by: Trouble2022
[This review was collected as part of a promotion.] Some points it loses services when in certain areas its either static or barely hear caller Luke volume is turned down real low
Value
3
Response from Samsung USBy R&R, April 8, 2026
Hey Trouble2022,
Thank you for your feedback on your Galaxy Buds3. We’re glad to hear that you are enjoying the fast connection and clear call quality. Please note that the experience can vary based on your surroundings and signal conditions. To ensure optimal performance, make sure your Galaxy Buds3 are updated with the latest software. You may experience static or low call quality if you are in an area with limited connection to your device, so please keep that in mind. If you continue to experience issues and need further assistance, please reach out to our Samsung Support Team. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on your Galaxy Buds3. We’re glad to hear that you are enjoying the fast connection and clear call quality. Please note that the experience can vary based on your surroundings and signal conditions. To ensure optimal performance, make sure your Galaxy Buds3 are updated with the latest software. You may experience static or low call quality if you are in an area with limited connection to your device, so please keep that in mind. If you continue to experience issues and need further assistance, please reach out to our Samsung Support Team. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best ever so far
on April 5, 2026
Posted by: Belle99
[This review was collected as part of a promotion.] Start off with the amazing capability of the galaxy Ai feature. I love that I can talk a command and it happens. The sound is crispy clear and gaming whew blew my socks off. Such a worth buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another great purchase
on April 3, 2026
Posted by: djmcguire16
[This review was collected as part of a promotion.] I bought this phone for my middle daughter's and it hasn't been a disappointment
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great buy for the year
on April 3, 2026
Posted by: djmcguire
[This review was collected as part of a promotion.] I purchased this phone for my youngest daughter and she loves it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Buds
on April 3, 2026
Posted by: JSatt88
[This review was collected as part of a promotion.] Great device for listening to your favorite tunes or answering calls and they work great with AI..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This are one of the best buds ive gotten.
on April 3, 2026
Posted by: DreaEsp
[This review was collected as part of a promotion.] The buds 3 are very awesome. They are loud and love they cancel out everything. I know I would love them. They come in handy for everyday use. They dont fall out of my ear They sit there without pain.
Value
5
Written by a customer while visiting Samsung US