Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8 out of 5
3.8
(2,018 Reviews)
Open Ratings Snapshot
Rating breakdown 2,018 reviews
5 Stars
1,034
4 Stars
324
3 Stars
242
2 Stars
157
1 Star
261
50%of customers recommend this product. 
(
331 out of 662
)
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Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
2 out of 5
2
fitting issue
on September 6, 2025
Posted by: Kaiser
Verified Purchase:Yes
Dose not fit, at all,.........................................!
Response from Samsung USBy R&R Team, September 8, 2025
Thank you for your review of the Galaxy Buds3, Kaiser! We really appreciate your feedback. We understand that wearing your buds properly is crucial for a great experience. When placed correctly, they offer better sound quality, fit more comfortably, and are less likely to fall out. Since the Galaxy Buds3 are open-type buds, they don’t have ear tips. To get started, simply insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can also angle them slightly so the microphone on the bottom points towards your mouth. Feel free to adjust the buds by rotating them until they feel just right. If you have any more questions or need assistance, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Earbuds 3
on September 11, 2025
Posted by: JTL 1
from New Orleans Louisiana
Expertise:Intermediate
Verified Purchase:Yes
Earbuds are steady sliding out my ear. Not good!
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
3 out of 5
3
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, September 12, 2025
We appreciate you taking the time to share your thoughts about the Galaxy Buds3! With the Buds3 Pro, you can listen in comfort with a redesigned shape that delivers our snuggest fit ever. And because your Buds should shine as much as you do, we’ve added Blade Lights to stand out from the crowd and glow up your listening experience. We understand that Buds3's new design may take some users time to get used to. Since the Buds3 are open-type, they don't have tips like regular earbuds. To use them, check the bottom for an "L" for left and an "R" for right. Put the right earbud (R) in your right ear and the left earbud (L) in your left ear, making sure the letters face you. Angle the blade slightly so the microphone points towards your mouth, and adjust the fit by moving the buds until they feel comfortable. We hope these tips help improve your fit, and if you ever have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Meow meow
on September 12, 2025
Posted by: Hello
Verified Purchase:Yes
I really enjoy the buds. They do hurt a bit after a while. They head might be a tad bit too big.... but then again... each ear is different size. I do enjoy them those. I didn't like how sometimes its hard to put them back in the case.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 12, 2025
Thank you so much for your feedback! We’re glad to hear that you enjoy the Galaxy Buds3. We understand that the new open-type design may take a little getting used to, especially since they don’t have ear tips like canal-type earbuds. To help with the fit, make sure to check the bottom of the earbuds for the directional marks—there's an "L" for the left and an "R" for the right. Simply insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. You can also gently angle the bud so that the microphone is pointing towards your mouth, which can improve the experience. Feel free to rotate the buds slightly until they feel comfortable! We appreciate your note about the case as well. We’re always looking for ways to improve, and your input is invaluable. If you have any more concerns or if there's anything else you need help with, please don’t hesitate to reach out to us at Samsung Support. Your satisfaction is our priority! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
GALAXY BUDS 3
on September 14, 2025
Posted by: Charles
from Warren county, Mississippi
Expertise:Intermediate
Verified Purchase:Yes
Perfect and easy on ears. Fits well. Sound is exceptional. Bocks external noise very well.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sound Quality and AI in a Compact Package
on September 15, 2025
Posted by: Samsungfanatic
[This review was collected as part of a promotion.] ​"I love my Samsung Buds 3! The sound quality is excellent, and they're super compact, making them perfect for taking anywhere. The noise cancellation is very effective, which is ideal for my job in a noisy environment.
​I use them daily for music and calls, and the battery lasts incredibly long. I never run out of music during a long day.
​Also, the addition of Galaxy AI is a huge plus. The real-time translation has been a huge help at work when I need to communicate with people who speak a different language. It's amazing how it helps me understand what they're asking me!"
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing totally love it
on September 15, 2025
Posted by: Nantucket
[This review was collected as part of a promotion.] I love my galaxy ear buds. I love the color as well. Galaxy Ai
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Don't but very exspensive paper weight.
on September 20, 2025
Posted by: Devion
from Florida
Expertise:Intermediate
3/4 of the time the head phones just won't charge. Great for the first 3 months. Sound is great fit in the ears is very poor. Hard to give anything other then a 1 star since most the time the head phones won't charge but man that case charges great!!!!!!
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, October 2, 2025
Hey Devion, Thank you for sharing your insight about your Galaxy Buds3. If one or both earbuds won't charge or turn on, the problem could be with the earbuds or the charging case. Using a charger not approved by Samsung might cause charging issues, or the earbuds could be damaged. Try fully charging the case, checking the earbuds for damage, or restarting them. Refer to the resource below for troubleshooting tips to help get your Galaxy Buds3 functioning correctly. We appreciate you reaching out and being part of the Samsung community. Samsung earbuds do not turn on or charge
https://www.samsung.com/us/support/troubleshoot/TSG10000013/#samsung-earbuds-dont-charge
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
No tips no go
on September 22, 2025
Posted by: Sam gift
from White house, tn
Expertise:Intermediate
These will hurt your ears. Thwy do not fit at all. You can put them in but they are far too large and force your ear open causing pain and scarring to your ears. This is known by the company and why they put tips on the next model. Do not buy these.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
5 out of 5
5
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R, October 2, 2025
Greetings Sam gift, Thank you for sharing your experience with your Galaxy Buds3. Properly wearing your earbuds is important because it enhances sound quality, ensures a comfortable fit, and keeps them secure. Wearing them incorrectly can cause discomfort, sound leaks, and increase the risk of falling out. This is especially crucial during activities like jogging, where losing an earbud can be frustrating. Since the Galaxy Buds3 are open-type without ear tips, you'll simply need to place them in your ears, paying attention to the directional markings—'L' for left and 'R' for right—at the bottom. Insert the R earbud into your right ear with the R facing you, and the L into your left ear with the L facing you. Slightly tilt the buds so the microphone points toward your mouth rather than downward. Adjust the fit by rotating until comfortable. For more tips, see the online article linked below. Our Samsung Support Team is always ready to help. We appreciate your review and thank you for choosing Samsung. How to wear your Samsung Galaxy Buds3, Buds3 Pro, or Buds3 FE
https://www.samsung.com/us/support/answer/ANS10003519/
-Ty
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Written by a customer while visiting Samsung US
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