Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
Sound system
on April 12, 2026
Posted by: Ness1205
[This review was collected as part of a promotion.] My Galaxy AI paired with my Galaxy buds3 is an awesome sound experience
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
This product not the best
on April 11, 2026
Posted by: Heavenly154
[This review was collected as part of a promotion.] I thought it was similar to live buds but they not but they ok
Value
3
Response from Samsung USBy R&R, April 20, 2026
Hi Heavenly154,
Thank you for sharing your thoughts on the Galaxy Buds3. It's great to hear that they have been a good choice for you overall. Your feedback emphasizes the importance of design and fit as they continue to improve with each generation. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your thoughts on the Galaxy Buds3. It's great to hear that they have been a good choice for you overall. Your feedback emphasizes the importance of design and fit as they continue to improve with each generation. We appreciate your loyalty as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great audio
on April 9, 2026
Posted by: Bsalas2332
[This review was collected as part of a promotion.] Amazing audio noise canceling and more settings for anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Buds are good but the stick out to far
on April 9, 2026
Posted by: Maggie
[This review was collected as part of a promotion.] I use my buds for phone calls while I am at work or driving
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I made the right decision
on April 9, 2026
Posted by: Seanzie22
[This review was collected as part of a promotion.] I've always had beats headphones during my time but as of recently they started to get annoying. The charging port both for the headphones and ear buds were different meaning I had to bring around an additional cable to my USB c for my phone. However when I saw Samsung had these buds I had to give it a shot. They connected so easily and had the same charging port and everything about them made me love my decision to switch to them. The galaxy AI in addition is also so sweet, just a great feature that makes everything about them just that more special.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
BAD SOUND NOISE CANCELING IRRITATING
on April 9, 2026
Posted by: Monroelove1980
[This review was collected as part of a promotion.] These ear buds are not user friendly nit too mention the sound quality is not so good. The speaker on my galaxy s21 ultra is louder in addition the noise canceling is so irritating. Constantly no matter if its the television that the noise canceling to engage. WASTE OF MONEY
Value
3
Response from Samsung USBy R&R, April 10, 2026
Greeting Monroelove1980,
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Sound preferences are very personal, particularly with features like noise canceling and audio balance. The Galaxy Buds are designed to create an immersive listening experience that adapts to different environments. To achieve excellent audio quality, it's important to ensure a good fit.
The Galaxy Buds3 are open-type earbuds, meaning they do not have ear tips. To get started, simply place them in your ears. Check the bottom of the earbuds for directional markers: you will see an "L" for the left ear and an "R" for the right ear.
1. Insert the R bud into your right ear with the "R" facing you.
2. Insert the L bud into your left ear with the "L" facing you.
3. Angle the earbuds slightly so that the microphone on the bottom is pointing towards your mouth instead of straight down.
4. You can adjust the earbuds by rotating them forwards and backwards until you find the fit that feels right.
For more information on how to achieve a good fit and enjoy the exceptional audio quality that the Galaxy Buds3 are known for, please check out the online article linked below. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy Buds3 Pro. Sound preferences are very personal, particularly with features like noise canceling and audio balance. The Galaxy Buds are designed to create an immersive listening experience that adapts to different environments. To achieve excellent audio quality, it's important to ensure a good fit.
The Galaxy Buds3 are open-type earbuds, meaning they do not have ear tips. To get started, simply place them in your ears. Check the bottom of the earbuds for directional markers: you will see an "L" for the left ear and an "R" for the right ear.
1. Insert the R bud into your right ear with the "R" facing you.
2. Insert the L bud into your left ear with the "L" facing you.
3. Angle the earbuds slightly so that the microphone on the bottom is pointing towards your mouth instead of straight down.
4. You can adjust the earbuds by rotating them forwards and backwards until you find the fit that feels right.
For more information on how to achieve a good fit and enjoy the exceptional audio quality that the Galaxy Buds3 are known for, please check out the online article linked below. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Really good buds
on April 7, 2026
Posted by: Cta2k3
[This review was collected as part of a promotion.] Really like the galaxy buds. Fit my ears well, have great sound, and pair to my galaxy phone with no issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Way better than airpods!
on April 7, 2026
Posted by: Jakethesnake
[This review was collected as part of a promotion.] These headphones connect more smoothly than my airpods ever have and they are so comfortable in your ear and don't even get me started on the bass!!
Value
5
Written by a customer while visiting Samsung US