Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.9 out of 5
3.9
(2,168 Reviews)
Open Ratings Snapshot
Rating breakdown 2,168 reviews
5 Stars
1,113
4 Stars
348
3 Stars
256
2 Stars
173
1 Star
278
49%of customers recommend this product. 
(
343 out of 696
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5 out of 5
5
Only ones that stay in place MOST OF THE TIME.
on August 9, 2025
Posted by: GalaxyBella
[This review was collected as part of a promotion.] I have tried several pairs of ear buds from expensive to cheap ones. These have finally been the ones I pick for daily use. These were able to fit in my small ear canals.
Now, they do fall out but not as often as others. I have had them for about a year. I found that they are not waterproof. I accidentally let them go through the washing machine. Only one bud works now but I still use them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Clear and mellow
on August 10, 2025
Posted by: Likeem
[This review was collected as part of a promotion.] Galaxy 3 eaŕbuds provide clear mellow sound. They are comfortable and stay inthe ear well! Looking forward to seeing how AI helps improve Samsung products.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great sound
on August 11, 2025
Posted by: FASTRIDER750
[This review was collected as part of a promotion.] The sound is very good and the battery charge last
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Dont like it.
on August 13, 2025
Posted by: Zafa
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Slips off my ears. Very uncomfortable.
I have small ears and always used airpods. I thought it would be similar. But these are big and weird shape that it slips out al the time. I am sure i will drop it somewhere and lose it soon
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 14, 2025
Thank you for sharing your experience, Zafa! We understand how frustrating it can be if the fit isn’t quite right. The Galaxy Buds3 are designed to accommodate all ear sizes, but since they are open-type buds without ear tips, the fit may feel different compared to the canal-type earbuds you may be used to. To achieve the best fit, we recommend placing the buds in your ears with the directional markings L for left and R for right facing you. Insert the R bud into your right ear and the L bud into your left. Slightly adjusting the buds by rotating them forwards or backwards can help you find that perfect fit. Additionally, angling the microphone towards your mouth can enhance audio quality and comfort. Just a reminder: if you ever happen to misplace your Galaxy Buds3, check out the Find My Earbuds feature on the Wearable app. It is a handy tool to help you locate them! If you have any further concerns or questions, don’t hesitate to reach out to us at Samsung Support. We are here to help you have the best experience possible! -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great buds
on August 14, 2025
Posted by: Lovemybuds
[This review was collected as part of a promotion.] I've had my buds for a couple of months and they're great. The sound quality is good. I love the voice control when they're connected to my phone. I also love all the controls on my phone under either the wearable app or the smart things app. I like how I can pinch the stem and turn the noise canceling on or off. I mostly use them at work. They're comfortable in my ears for a while but they're oddly shaped and slide out of my ears. I would definitely recommend these to anyone looking for a great pair of ear buds.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
buds don't fit well
on August 14, 2025
Posted by: Mari
Verified Purchase:Yes
Sound is great but the buds don't fit right for me.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
2 out of 5
2
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for your feedback! It's great to know you enjoy the sound quality of the Galaxy Buds3, Mari. We understand that getting a proper fit is crucial for the best experience. As a reminder, the Galaxy Buds3 are open-type buds without traditional ear tips. To start, simply place them in your ears and check the bottom for directional marks indicating left (L) and right (R). Insert the R bud into your right ear with the R facing you, and the L bud into your left ear with the L facing you. You can also angle them slightly so that the microphone is pointing toward your mouth, rather than straight down. Adjusting the buds by rotating them slightly can help you find the fit that feels just right. We hope these tips enhance your experience! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Was never able to get these to fit.
on August 15, 2025
Posted by: Maryland
from Maryland, USA
Expertise:Intermediate
Verified Purchase:Yes
I found these incredibly uncomfortable and was unable to get a good fit, in spite of the many tips, which mainly consisted of twisting the buds more firmly into my ear. They fell out repeatedly. Too bad. Big waste of money.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
1 out of 5
1
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 15, 2025
Thank you for sharing your experience with the Galaxy Buds3. We understand how important a secure fit is and appreciate that you’ve tried various tips to find the perfect hold. Unlike traditional in-ear buds, the Galaxy Buds3 are designed as open-type earbuds, which means they don’t have ear tips. To help you start off on the right foot, make sure you check the bottom of the earbuds for directional marks, noting the “L” and “R.” When you place them in your ears, insert the R bud into your right ear with the R facing you and the L bud into your left ear with the L facing you. You can also angle the earbuds slightly so that the microphone is pointing towards your mouth rather than straight down. A little adjustment, like rotating them forwards or backwards, can often help achieve a more comfortable fit. We hope these tips help you enjoy the incredible sound quality and features that the Galaxy Buds3 offer! For any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome and perfect with great sound
on August 16, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Perfect and great sound with a great noise cancellation and a great battery back up
Love it using it and gona buy more samsung products.
Thank you
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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