Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Posted by: Hippiestick
from Buffalo, NY
Expertise:Intermediate
Verified Purchase:Yes
Great sound and no rubber tips make for great earbuds for my ears. The stem definitely is better than the tapping that you had to do on previous buds.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: I kha
from Chicago
Expertise:Expert
Verified Purchase:Yes
Not comfortable in my ear. They look good but not comfortable
No, I would not recommend this to a friend.
Design
1
Value
3
Response from Samsung USBy Social Commerce, July 26, 2024
Hey there I kha, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We completely understand how important the fit of your earbuds is to you and the comfort allowing you to use your earbuds for an extended period of time. We have provided a link to an article to help you with the fit of your earbuds for comfort. We have also shared a link to the Samsung Support Team if you continue to experience this discomfort during wear. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing buds
on July 26, 2024
Posted by: Lorna4lyfe
[This review was collected as part of a promotion.] I had the previous galaxy buds 2 and I prefer the buds 3 so much more now. They no longer hurt my ears and are so much more comfortable. I haven't figured out how to work galaxy ai yet unless it's the cool feature of telling it to pause music. Then it's pretty fun to use!
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Kansas City, Missouri
Expertise:Expert
Verified Purchase:Yes
I love these new buds. This the best design that Samsung could have done they fit great ad the sound is fantastic!!!!!!!!!!!! I do not like the old style buds at all these are a great change of pace. Samsung dont go back to the old style this design is WAYYYYYYYYYYY better!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Ryan
from Ny
Expertise:Intermediate
Verified Purchase:Yes
I had the galaxy buds pro 2, and they sounded great, but they fell out of my ears every time I wore them. These new galaxy buds 3 are the exact fit that I needed.
My only criticism is that putting them back in the case is not the best experience. You have the have the stem perfectly lined up for them to go in or when you let them go they'll just fall outside of the case
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
3
Written by a customer while visiting Samsung US
Posted by: Alok Yadav
Expertise:Expert
Verified Purchase:Yes
Great products design. The older models kept falling out of my ear so I completely stopped buying any samsungs buds. But this model is well designed.
The ANC is far better than apples airpods.
There is still room for improvement with the physical shape so it's fits the ear better, but overall a good product.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Posted by: Davie
Verified Purchase:Yes
Great bass and exsperiance with each song. A big of a awkward shape for my ear shape but still fits fine
Written by a customer while visiting Samsung US
Posted by: Gryphonbear
from Bloomsburg, PA
Expertise:Intermediate
Verified Purchase:Yes
Absolutely no bass and horrible fit. They fall out whenever I lean forward.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, July 30, 2024
Hey there Gryphonbear, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how valuable the fit of your device is to you every day. We have provided a link to an article to help you with the optimal placement of your earbuds. We have recommend performing a fit test while wearing the earbuds and connected in the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to have this experience or would like any assistance with your devices. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US