Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5 out of 5
5
Worth the upgrade.
on July 27, 2024
Posted by: Sergio M
from New York, NY
Expertise:Expert
Verified Purchase:Yes
Had the bud live for many years and I loved them. These are a few steps up. Really in love with them.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Buds 3 sound quality is excellent.
on July 27, 2024
Posted by: Vamsi
Verified Purchase:Yes
Galaxy Buds are better than previous buds.
I like the sound quality and design
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I like the sound quality. the very stylish design
on July 27, 2024
Posted by: Yhoska14
[This review was collected as part of a promotion.] The Samsung Galaxy Buds are very good, I use them to listen to my music. And to get through the AI of interpret mode.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect!!
on July 27, 2024
Posted by: Tee T
from Los Angeles, CA
Expertise:Expert
Verified Purchase:Yes
Only negative is that the official case has no opening for the pairing button haha. I love these!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome earbuds!
on July 27, 2024
Posted by: Andy
from Chicago
Expertise:Intermediate
Verified Purchase:Yes
Great sound, great product and I love how stylish the buds 3 are.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's good
on July 27, 2024
Posted by: Bruce
Verified Purchase:Yes
It fits perfectly and it's sound quality is good too
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Nice design
on July 27, 2024
Posted by: Luis
from CA
Expertise:Expert
Verified Purchase:Yes
Like the design but hard to use the volume feature with the sliding, would love to have the hold feature instead. Also the new design makes them feel more slippery than usual.
Performance
4 out of 5
4
Design
3 out of 5
3
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there Luis, thank you for your feedback on your Samsung Galaxy Buds3. We are happy to hear you are pleased with the design overall. We understand that the sliding and pinch feature can take some adjustment if you are accustomed to the touch settings from previous versions. We have provided a link to the Samsung Support Team if you have questions, or would believe there might be an underlying factor causing frustration with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Returning
on July 27, 2024
Posted by: Deee
from Fl
Expertise:Intermediate
Verified Purchase:Yes
They will not stay in my ear at all. It doesn't even stay in enough to use the buds control. The only reason it gets 2 stars instead of one is because it sounds good.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, July 31, 2024
Hi there Deee, thank you for sharing your thoughts with us about your Samsung Galaxy Buds3. We understand the brand new design of these earbuds can take some time to adjust to with regards to wearing and the controls. We have provided a link to an article to help you with the optimal placement and wear of your earbuds. We have also shared a link to the Samsung Support Team. They can offer additional assistance if this experience continues with the fit of your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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