Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5
Had for a year
on April 21, 2026
Posted by: Techman
[This review was collected as part of a promotion.] Been using them for a year and they are amazing, sound quality is top tier and sit comfortably in my ear for hours at a time.
Highly recommend
Highly recommend
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful headphones
on April 14, 2026
Posted by: Tribesoldier20
[This review was collected as part of a promotion.] They work great sound.They have wonderful features.The sound is crisp and clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Head phones
on April 14, 2026
Posted by: Shihtzulover
[This review was collected as part of a promotion.] They are really great. They have such great sound.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Ver underwhelming
on April 14, 2026
Posted by: WallaceT
[This review was collected as part of a promotion.] After 1 year left headphone stopped working to where Noone could hear me speak and was of no use in speaking to people. Right headphone stopped being able to be charged without physically pressing down on it inside the case.
Value
2
Response from Samsung USBy R&R, April 21, 2026
Hello WallaceT,
Thank you for sharing your thoughts. The Galaxy Buds3 are designed to provide clear calls and consistent charging through the case, ensuring a standout user experience. Feedback like yours emphasizes the importance of long-term reliability for everyday use.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, for eligible devices, you can opt for Samsung Care+, which offers extended protection and extra support.
If you need further assistance, please reach out to our Samsung Support Team. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you for sharing your thoughts. The Galaxy Buds3 are designed to provide clear calls and consistent charging through the case, ensuring a standout user experience. Feedback like yours emphasizes the importance of long-term reliability for everyday use.
Samsung products come with a limited 12-month warranty against manufacturing defects in materials and workmanship. Additionally, for eligible devices, you can opt for Samsung Care+, which offers extended protection and extra support.
If you need further assistance, please reach out to our Samsung Support Team. Thank you for being a valued Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Clear audio
on April 13, 2026
Posted by: Shop2much
[This review was collected as part of a promotion.] I use my Galaxy ear buds while working from home. I am able to continue to type while listening to an audio book or while reviewing an account. The quality of the music or the speakers voice is clear and distinctive. I would not trade these in for anything else.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sound quality
on April 13, 2026
Posted by: rickybobby740
[This review was collected as part of a promotion.] Wish they were easy to keep cleaning but overall go to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing bass and sound
on April 13, 2026
Posted by: Samsung4ever
[This review was collected as part of a promotion.] The features included in my Buds 3 are impeccable. The Galaxy AI is such a useful feature. Live translation is also very helpful. I am happy to have received such a product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product was great
on April 13, 2026
Posted by: Mike318
[This review was collected as part of a promotion.] I use my buds constantly through the day. They sit well in my ears and the sound quality is great
Value
3
Response from Samsung USBy R&R, April 15, 2026
Hey Mike318,
It's great to hear that they fit comfortably and provide excellent sound throughout your day. The Galaxy Buds3 are designed for all-day listening with a balanced audio experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
It's great to hear that they fit comfortably and provide excellent sound throughout your day. The Galaxy Buds3 are designed for all-day listening with a balanced audio experience. Thank you for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US