Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5 out of 5
5
Best earbuds to date!
on July 29, 2024
Posted by: Samsung4life
[This review was collected as part of a promotion.] I’m thrilled with my new Galaxy Buds3. They’ve become an essential part of my daily routine, whether I’m working, hitting the gym, or streaming my favorite shows. The sound quality is exceptional—crisp, clear, and immersive, making every listening experience a pleasure. What really sets these earbuds apart is the incredible AI feature. The real-time translation of speech is a game-changer. It’s perfect for understanding foreign languages on the fly and adds so much convenience to my day. Whether I’m catching up on international news, collaborating with global colleagues, or just exploring new content, this feature is a standout. Overall, I love these earbuds and couldn’t imagine my day without them. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The galaxy buds 3 pro
on July 29, 2024
Posted by: JohnnyDingDONG
[This review was collected as part of a promotion.] The galaxy buds 3 pro and a whole another level. They great
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on July 29, 2024
Posted by: Keeeee
[This review was collected as part of a promotion.] Galaxy AL the features are wonderful.......................,
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Amazing Open ear buds
on July 29, 2024
Posted by: Koreanmichigan
[This review was collected as part of a promotion.] I have used every single buds from Samsung. But I liked buds live.
I liked the design and open concept.
After buds live, every ear buds cause me ear rash.
But I still believe you guys and bought buds3.
So far, it's great.
There was a few reason that I bought this ear buds.
1. Galaxy AI : My boyfriend only can speak English. And my mom only can speak Korean.
I always wanted them to chat each other.
Thanks to IA they can do conversation !!
2. Open ear buds : like I mention on the top, I like open ear buds. I liked the Live one a lot.
And this one is extremely comfy I didn't even feel like I'm wearing ear buds.
But there is a few thing that I didn't like about this device.
1. It's hard to put the buds back in the case : the ear buds have to store backwards. This is annoying.
2. Device color : I know samsung has been made there device with there unique color so far. But this device only have a few choice.
And I heard a lot of QC issue in White one in Korea. So, silver was the only option that I can take.
Overall, I like this buds and probably use until the new open buds is come out.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent buds
on July 29, 2024
Posted by: Samsungsince1991
[This review was collected as part of a promotion.] It's an excellent device, I particularly enjoy the new pinch feature that allows me to pause/play my music and answer/decline calls, it is way more efficient than the tap. Also, the swipe control is nice. I absolutely love the AI feature and the voice control in these. Overall, great improvement for a significant upgrade.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sounds Amazing, Fit Needs Work
on July 29, 2024
Posted by: PprmntMochaMama
[This review was collected as part of a promotion.] I got the new Galaxy Bud3 Pros and if this was about sound only, I would be raving. Unfortunately, the fit isn't that great. Granted, I do have smaller ears for an adult but I can't keep the left one in my ear to save myself. I have tried various different size covers and none of them work. When I check the fit, it says the fit is good but less than a minute later, it just drops out of my ear! Really disappointed that they don't stay in because the audio quality is truly amazing.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek buds
on July 29, 2024
Posted by: Jay1919
[This review was collected as part of a promotion.] The buds are sleek and powerful. Great sound and amazing Galaxy AI features.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Everyday driver!
on July 29, 2024
Posted by: Colby
from Greenville, SC
Expertise:Intermediate
Verified Purchase:Yes
I'm a long time galaxy bud user and these are my new favorites. I've had the standard buds, the buds live, and the buds pro, and these have become my new go to buds. While I love the pro version, I do get some ear fatigue wearing tips in my ear for too long. These new "open ear" design are incredibly comfortable and I can essentially keep these in my ear as long as I want without any issues. I was concerned that I may lose some volume or sound quality without the seal in my ear, but these have a fantastic sound and get plenty loud enough for any environment. Interestingly, the ANC actually works though it's not perfect. The physical limitations of noise getting into an unsealed ear keeps the ANC from perfection but these dona really good job of reducing a lot of background noise. The pinch function on the stems is great as well and becomes second nature to use. I couldn't be more impressed with Samsung's newest buds product!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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