Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5 out of 5
5
Galaxy Bud 3
on July 29, 2024
Posted by: Tiger59
[This review was collected as part of a promotion.] My Galaxy Bud 3 makes everything easier, from listening to music while i am cleaning or exercising. Also, makes talking hands free a breeze. Love the noise canceling feature. Very comfortable in my ear.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy Bud 3
on July 29, 2024
Posted by: Mjfather80
[This review was collected as part of a promotion.] I have been using airpod pros for the last year but I must say I bought these new bud 3 the quality on these buds is amazing. Call quality and music quality is amazing and had been my daily use since I've bought them.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Rocks outt yeee
on July 29, 2024
Posted by: Lovebuddy
[This review was collected as part of a promotion.] Rocks out out. Good really good.......................
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Ear buds 3
on July 29, 2024
Posted by: Ibeshopping
[This review was collected as part of a promotion.] They don't have galaxy AI.and they want stay in my ear but the quality and sound was good
Value
2 out of 5
2
Response from Samsung USBy Social Commerce, August 6, 2024
Hi Ibeshopping, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important specific features of your device are to you during usage. The Samsung Galaxy Buds3 are compatible with new Galaxy AI features, but may require a Galaxy smartphone that also has the Galaxy AI features for compatibility. Without knowing what phone you are using to connect to your earbuds, we have provided a link to the Samsung Support Team for assistance. They can help you troubleshoot and ensure your earbuds are operating as intended. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great listening
on July 29, 2024
Posted by: Androiduser
[This review was collected as part of a promotion.] These are great listening to anything ypu enjoy
I should give them 5 stats but they fall.out off ears
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Androiduser, thank you for your feedback on your Samsung Galaxy Buds3. We couldn't be happier to hear you are enjoying the audio quality and listening experience with your earbuds. We would love to help you further enhance your experience and troubleshoot the fit of your earbuds. We have provided a link to a great article to help you with this matter at your convenience. We have also shared a link to the Samsung Support Team if this experience continues. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
SURPRISINGLY COMFORTABLE
on July 29, 2024
Posted by: SPARKLEPRINCESSKK
[This review was collected as part of a promotion.] As I ordered my new buds I wondered if they would be comfortable or even effective. When I got them and open them up I found them to be incredibly easy to use out of the box and unbelievably simple to connect to my phone and other devices. I've had them in my ear and have been able to hear important sounds without having to adjust my earbud level. These are by far the best Samsung earbuds to date. Way to go samsung!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Buyer beware! Horrible design choice.
on July 29, 2024
Posted by: Anonymous
from New Orleans, LA
Expertise:Intermediate
Poor design choice. I can't even comment on the sound quality because they fall out my ears the second I move my head in any direction. This is absolutely the worst pair of ear buds that I have ever purchased.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy Social Commerce, August 6, 2024
Hello BrownDanielUSN, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how valuable the fit of your earbuds is to your immersive listening experience and continued enjoyment. We have shared a link to an article to help you with the placement of your earbuds for the ideal fit you are seeking. We have also shared a link to the Samsung Support Team if you would like to discuss this experience further or have any questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
There's a but
on July 29, 2024
Posted by: Loveitbut
[This review was collected as part of a promotion.] Great product. Sounds excellent. However doesn't stay in ear.
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 6, 2024
Hi there Loveitbut, we appreciate you sharing your thoughts about your Samsung Galaxy Buds3 with us. We are pleased to hear you say how much you are enjoying the audio quality of your earbuds. We would love to help you in any way we can get that ideal and secure fit to help you have a truly uninterrupted listening experience. We have shared a link to an article to help you with the optimal placement of your earbuds. We have also shared a link to the Samsung Support Team if you continue to have this experience and you would like to discuss this further. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
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