Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,018 Reviews)
Rating breakdown 2,018 reviews
5 Stars
1,034
4 Stars
324
3 Stars
242
2 Stars
157
1 Star
261
50%of customers recommend this product.
(
331 out of
662)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Customer Rating
5
This product is great, the noise cancelation is ou
on July 10, 2025
Posted by: Ery4517
[This review was collected as part of a promotion.] I use my device for movies, reading books streaming i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Premium sound!
on July 12, 2025
Posted by: SirBigSpur
[This review was collected as part of a promotion.] I've been using the Galaxy Buds from the beginning and they've gotten better during each iteration. I feel like the Galaxy Buds 3 are the culmination of all of the best technology into a truly great pair of buds. I went with the base Buds 3 over the Pro because over time I tend to have ear fatigue when tips stay in my ears too long. The nature of the base Buds 3 resolves that and are extremely comfortable to wear for as long as I like. The sound profile is also excellent and even with them not blocking my full ear canal, they produce a very solid sound stage. While the ANC may seem to be unnecessary given the nature of these buds, I am actually very surprised at how well that feature works. Overall, these are exceptional buds that I would recommend to anyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome product
on July 13, 2025
Posted by: 012117
[This review was collected as part of a promotion.] I use buds for making and receiving audio calls and music
Value
5
Response from Samsung USBy R&R Team, July 16, 2025
Thanks for taking the time to share your candid thoughts about the Galaxy Buds3! We love to see that you think these buds are awesome! It's great to see that you've been able to use them for calls as well as just listening to your music. Whether you're taking calls or enjoying a new playlist during your morning workout, the Samsung Seamless Codec ensures high-quality streaming across devices, supporting audio up to 24-bit / 96 kHz. Once again, we appreciate your feedback and for any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
1
Poor Fit
on July 17, 2025
Posted by: Stus
These buds are TERRIBLE. They do not fit well and do not come with any adaptor for ear size. They constantly fall out of my ears. DON"T waste your money.
Response from Samsung USBy R&R Team, July 18, 2025
Thanks for reaching out to us, Stus. We appreciate you taking the time to share your honest thoughts about the Galaxy Buds3. We hate to see that you haven't been able to get the best fit with your Buds3. The Galaxy Buds3 are designed as open-type earbuds, meaning they do not have ear tips. To get started, simply place them in your ears, ensuring you check the bottom of each earbud for directional markings: an "L" for the left bud and an "R" for the right. Insert the R bud into your right ear with the "R" facing you and the L bud into your left ear with the "L" facing you. Angle the earbuds slightly so that the microphone at the bottom points toward your mouth rather than straight down, and make any necessary adjustments by rotating the buds forward or backward until they feel comfortable. We genuinely hope these steps help you achieve a better fit. If you have any questions or concerns, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
I wasn't sure what to expect...
on July 18, 2025
Posted by: KottonTrip
[This review was collected as part of a promotion.] First time I've ever owned a pair of Galaxy ear buds. I wish I would have paid attention to the pictures. With that being said, I really hate headphones that have nothing holding it in or on my ear. These things do not stay in if you start to sweat. They are so easily knocked out and it scares me constantly. I should have looked at the pros. That rubber ear piece is what I REALLY wanted, but yet, I was dumb and didn't pay attention to the pictures.
Value
3
Response from Samsung USBy R&R Team, July 18, 2025
Thank you for sharing your honest experience with the Galaxy Buds3! We want our customers to have a great experience, and we understand that having a great fit with your buds is crucial. We understand that the new design of the Buds3 and the Buds3 Pro may take some users some time to get accustomed to. If you ever get sweat on your buds, we always recommend taking them out and ensuring they are dry for fit as well as performance. We've added a link to help you find the best fit with these buds, and we hope this makes a huge difference for you. If you ever have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
3
sounds well but hurts mybears
on July 19, 2025
Posted by: bookwirmgirl
[This review was collected as part of a promotion.] not bad, but refer style that hooks over my ear since I dislike anything I have to shove inside my canal! these slip out
Value
3
Response from Samsung USBy R&R Team, July 21, 2025
Thanks for reaching out to us! We appreciate your honest feedback regarding the Galaxy Buds3! We’re glad to hear you enjoy the sound quality, but we understand you may be having some difficulty with the fit. The Galaxy Buds3 are open-type earbuds and do not come with ear tips, which may take some time to get used to. To use them, check the bottom of the earbuds for directional markings: an "L" for the left ear and an "R" for the right ear. Insert the R bud into your right ear with the "R" facing you, and the L bud into your left ear with the "L" facing you. Angle the bud slightly so that the microphone points towards your mouth, and adjust them by rotating forwards and backwards until you find a comfortable fit. We hope this helps you enjoy your Galaxy Buds3 even more! If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: TLS87
from Raleigh, NC
Verified Purchase:Yes
Good sound, Poor design. The sound and quality is good, but the earbuds will not stay in your ear.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy R&R Team, July 29, 2025
Thanks for taking the time to share your feedback on the Galaxy Buds3, TLS87. We value your insights as we continue to make improvements and changes. We love to see that you think the sound is good, but we noticed that you may have some concerns about the design. We understand that the new tipless design may take some users some time to get accustomed to. To help you get a better fit, we've added a link at the end of this response for tips on how to wear your buds properly. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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Written by a customer while visiting Samsung US
Customer Rating
1
wasn't impressed
on July 28, 2025
Posted by: Tcshagz
[This review was collected as part of a promotion.] I bought a pair of the Samsung galaxy buds 3 because I needed an upgrade from Galaxy live buds. the was never fit well in my ear, the sound was lacking and also very metallic sounding. they also seemed to not hold battery life well at all. I actually put them aside and continued to use my buds live. when an unfortunate accident involving my buds lives happened I switched back to the 3's and boy are these a poor quality set.
I have considered purchasing the galaxy 3 pro but im not too sure they would be much better.
I will probably just purchase another pair of buds lives since I know the product is excellent
Value
1
Response from Samsung USBy R&R Team, July 29, 2025
Thank you for sharing your experience with the Galaxy Buds3. We understand how important sound quality and comfort are when it comes to your buds. If you’ve been struggling with fit, we recommend checking out our guide in the link attached on how to wear the Buds3 and Buds3 Pro. This can really make a difference in your listening experience. Additionally, don’t forget to explore the equalizer settings available in the Samsung app. Customizing these settings can greatly enhance the sound quality to suit your preferences. Also, make sure to keep your Buds updated with the latest software for optimal performance. We truly appreciate your feedback and hope you find these tips helpful! If you have any further concerns or questions, please be sure to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US