Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9 out of 5
3.9
(2,454 Reviews)
Open Ratings Snapshot
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product. 
(
343 out of 696
)
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Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
5 out of 5
5
The best yet
on August 4, 2024
Posted by: Monique
Verified Purchase:Yes
These headphones are the best they are comfortable and this is the clearest anyone has heard me on headphones.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No more fruit
on August 4, 2024
Posted by: AnonGalaxy
from Los Angeles, CA
Verified Purchase:Yes
Really hated the plastic tip of in-ear buds and was thrilled to learn the buds3 had the fruit buds design. Switched from fruit buds and the sound is so much better.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Won't stay in my ears.
on August 4, 2024
Posted by: Nochturna1
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
I bought to replace my Buds Live because of their bad call sound quality. The call sound quality on the Buds 3 is better, but music wise these don't sound as good as the Buds Live. They also won't stay in my ears! I really wanted to crown them the open ear king, but not this time.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
2 out of 5
2
Value
3 out of 5
3
Response from Samsung USBy Social Commerce, August 14, 2024
Hi there Nochturna1, we appreciate your feedback on your Samsung Galaxy Buds3. We are pleased to hear you are enjoying the audio quality during your calls, and we would love to help you with your audio quality during your favorite music, and fit. We have provided a link to an article to help you with the ideal placement of the earbuds for the secure fit you are seeking. We also recommend doing a fit test while wearing your earbuds and connected to the Samsung Wearables App. We have also shared a link to the full device manual to help you adjust the equalizer setting to best align to your listening preferences. Lastly, we have provided a link to the Samsung Support Team if these experiences continue and you would like additional assistance. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
In Ears
on August 4, 2024
Posted by: Chey
Verified Purchase:Yes
They will not stay in my ear at all..sound is good though!
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 14, 2024
Hey Chey, thank you for sharing your thoughts about your Samsung Galaxy Buds3 with us. We are so pleased to hear you are enjoying the audio quality of your new earbuds, and we would love to help you with the fit and give you the superior experience possible. We have shared a link to an article to help you with the optimal placement of your earbuds for a secure fit. We would also suggest doing a fit test of your earbuds while you are wearing them and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this frustration, or experience anything out of the ordinary with your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best
on August 4, 2024
Posted by: ADyer
Verified Purchase:Yes
Love it, great quality sound and feel, premium material.
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good pair of noise canceling headphones.
on August 4, 2024
Posted by: Michael O
Verified Purchase:Yes
Ok I'll admit I orderd these by accident but gave them to my sibling and he loves them lol.
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Excellent!
on August 4, 2024
Posted by: SkyHawk70
from Wisconsin
Expertise:Intermediate
Verified Purchase:Yes
Excellent, so far! Great sound quality! Easy to configure using the "Wearables" app!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Do not fit snug
on August 4, 2024
Posted by: Rohit
Verified Purchase:Yes
They fall off easily from the ear. Just casual workout makes them pop out.
No, I would not recommend this to a friend.
Response from Samsung USBy Social Commerce, August 13, 2024
Hi there Rohit, we appreciate your feedback on your Samsung Galaxy Buds3. We understand how important the secure fit of your earbuds is to you during a range of activities including your workouts. We have provided a link to a great article to help our customers with these newly designed earbuds. We also suggest performing a fit test with your earbuds while connected to the Samsung Wearables App. We have also provided a link to the Samsung Support Team if you continue to experience this matter with the fit and would like to discuss further with our experts. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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