Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
4
I like the buds but
on August 12, 2024
Posted by: Kbrooke94
[This review was collected as part of a promotion.] I do like the buds overall, the AI is nice but I will say that these are not the loudest earbuds in my collection. I have purchased very many buds over the years and the sound on these just isn't there. I like the buds and the sound is clear but the overall volume seems quite low compared to the other buds I have or had in the past.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent sound!!!
on August 12, 2024
Posted by: Bigdebo156
[This review was collected as part of a promotion.] This product sound is unmatched, the touch to slide up or down volume is pretty neat! Sleek design and comfortable fit!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome sound
on August 12, 2024
Posted by: MyBuds3
[This review was collected as part of a promotion.] Love my new buds. More comfortable then the last buds. Sound is amazing and love the fact they're voice activated. It's easier saying next song.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Horrible fit great noise cancelation
on August 11, 2024
Posted by: Danni
I thought I would of loved these headphones. The noise cancelation is awesome. But the fit is terrible. These headphones hurt my ear and doesn't stay in well. I'm coming from the galaxy buds live.
Features
4
Performance
4
Design
1
Value
3
Response from Samsung USBy Social Commerce, August 20, 2024
Hi there Danni, we appreciate you taking time out of your day to share your thoughts with us about your Samsung Galaxy Buds3. We completely understand how valuable the ideal fit of your earbuds is to you for your overall usage and enjoyment. We have provided a link to an article to help you with the ideal placement of your earbuds, and recommend doing a fit test with your earbuds connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if this experience continues with your earbuds. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Samsung Community
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
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Written by a customer while visiting Samsung US
Posted by: ravi
from Cary
Expertise:Intermediate
Verified Purchase:Yes
Nice and updated version
Sounds quality is great better deal
Sounds quality is great better deal
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelent product.
on August 11, 2024
Posted by: OVERI9N
[This review was collected as part of a promotion.] The buds are excelent, work perfectly.
The conection with my phone is Quick.
The conection with my phone is Quick.
Value
5
Written by a customer while visiting Samsung US
Posted by: Dale
Verified Purchase:Yes
The sound was great, but they kept falling out of my ears with little motion. I'd have kept them if they had rubber ear tips.
Response from Samsung USBy Social Commerce, August 19, 2024
Hi there Dale, we appreciate you sharing your thoughts with us about your Samsung Galaxy Buds3. We understand how important the ideal fit of your earbuds in your ears is to your usage and enjoyment. We have shared a link to an article to help you with the fit of your earbuds, and recommend doing a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. We have lastly, shared a link to the Samsung Support Team if these resources do not help you resolve this matter. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Posted by: Buds3 owner
Verified Purchase:Yes
A- They are really nice. Sound quality is amazing but the fitting the your ear is difficult unlike the Galaxy Pro Buds3 with the cushion. Other than that A+
I would recommend this to a friend!
Written by a customer while visiting Samsung US