Customer reviews from Samsung US
Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Average customer rating
3.8
(2,018 Reviews)
Rating breakdown 2,018 reviews
5 Stars
1,034
4 Stars
324
3 Stars
242
2 Stars
157
1 Star
261
50%of customers recommend this product.
(
331 out of
662)
Customer Reviews for Samsung - Galaxy Book4 2-in-1 15.6" Touchscreen Laptop,Intel 7 150U,16GB RAM,2TB SSD+160GB Docking Station,Win 11 - Gray
Posted by: Stan
from Florida
Expertise:Intermediate
Verified Purchase:Yes
Epic Sound. Seems like Samsung actually understands sound. Better than Airpods. Nuff said.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my earphones it loud and have great sound
on June 30, 2025
Posted by: Jmoney
[This review was collected as part of a promotion.] The best earphones i ever had and I love the AI feature that available thru my buds
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This producy is great!
on June 30, 2025
Posted by: Lilo30
[This review was collected as part of a promotion.] I love my ear buds!! They have amazing sound quality and are perfect to use when studying. They are nice and compact, which make them easy to carry around. I love the surround sound they have. Make me really feel into my music and movies.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
This product is not good
on June 30, 2025
Posted by: Obadeh
[This review was collected as part of a promotion.] When buying the buds were very excellent, the sound is clear, no noise, but soon it changed and became bad, Bluetooth stops working, suddenly and back , as well as the microphone and the headset stop working and then re-suffer a lot when receiving a call or making a call through the buds .
Value
1
Response from Samsung USBy R&R Team, July 1, 2025
Thank you for sharing your experience with the Galaxy Buds3, Obadeh. It’s great to seevthat you enjoyed the clear sound quality initially. We understand how disappointing it can be if the Bluetooth connection and if the buds fail during calls. We want to ensure you get the most out of your Galaxy Buds3, so we will be adding links to help you in resolve the challenges you’ve mentioned. If this continues, please remember that Samsung offers a 12-month limited warranty for manufacturer defects, and you also have the option to consider Samsung Care+ for additional coverage and support. If you have any further concerns or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Bluetooth Connection)
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (Mic Audio)
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https://www.samsung.com/us/support/troubleshoot/TSG10001339/ (Bluetooth Connection)
https://www.samsung.com/us/support/troubleshooting/TSG01111323/ (Mic Audio)
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Written by a customer while visiting Samsung US
Customer Rating
5
Sounds good to me!!!
on July 1, 2025
Posted by: SpacedaGod
[This review was collected as part of a promotion.] I bought these specifically for the ai features, specifically translation. I live in Manhattan and every day have the opportunity to use this. I was shocked at how well it works. Then the noise canceling feature blocks sound without even having anything playing I literally was amazed. The battery on these buds lasts so long that I've yet to have them die on me.
I would recommend these for anyone looking to get new headphones.
I would recommend these for anyone looking to get new headphones.
The clean sound and deep rich tonality is exquisite. I couldn't be happier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ear buds 3
on July 2, 2025
Posted by: MrC0929
[This review was collected as part of a promotion.] This ear buds sound great, good quality, the problem is so easy to dropped. The IA for translate not working properly, give to you a distorted translation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing sound and fit!
on July 7, 2025
Posted by: Denise
[This review was collected as part of a promotion.] I don't know what i would do without samsung. Every thing in my house is literally samsung. I love them couldn't live without them!
Value
5
Response from Samsung USBy R&R Team, July 7, 2025
Thank you so much for your glowing review, Denise! We're so happy to see that you're enjoying the amazing sound and fit of the Galaxy Buds3. It’s great to know that our products have become such an integral part of your daily life. Your loyalty to Samsung truly means the world to us! If you ever have any questions or need assistance, please don’t hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
3
Earbuds not small ear freindly
on July 9, 2025
Posted by: LazyEgg
[This review was collected as part of a promotion.] Galaxy buds 3 are too big for my ears. They want to fall out a lot which makes me not want to take them outside the house. Other than that they work and sound very good. Touch controls work well and haven't had any technical difficulties with them. I was having an allergic reaction to the buds 2 pros so I'm glad these don't have that problem, but is the reason why I didn't buy the 3 pros. I also had the buds plus and didn't have a reaction to those.
Value
3
Response from Samsung USBy R&R Team, July 10, 2025
Thanks for sharing your thoughts on the Galaxy Buds3! We’re glad to see that you’re enjoying the sound quality and touch controls. However, we noted your frustration with the fit. It can be really frustrating when earbuds don’t stay in place, especially when you want to use them outside on the go. We’re also relieved to know you didn’t experience the allergic reaction you had with your previous buds. Comfort is crucial for us, and we want you to enjoy your listening experience without any worries. To help you get the best fit with your Buds 3, we’ll be adding a link with tips on how to get the best fit with your buds. If you have any other concerns or questions, please feel free to reach out to us at Samsung Support. We’re here for you and want to ensure you have the best experience possible! -Kelvin
https://www.samsung.com/us/support/answer/ANS10003519/
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smsng.us/X-Messages
smsng.us/Samsung-Community
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https://www.samsung.com/us/support/answer/ANS10003519/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US