Customer reviews from Samsung US
Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Average customer rating
3.9
(2,454 Reviews)
Rating breakdown 2,454 reviews
5 Stars
1,314
4 Stars
401
3 Stars
277
2 Stars
181
1 Star
281
49%of customers recommend this product.
(
343 out of
696)
Customer Reviews for Samsung - Upgraded - Galaxy 14" 3K AMOLED Touch AI Laptop,Ultra 7 356H,16GB RAM,2TB SSD+1TB Dock,Backlit,Fingerprint,Win11 Pro - Gray
Customer Rating
2
Why downgrade the ANC?
on August 25, 2024
Posted by: Catman
I love the look of them even sometimes the feel of them. For me, the biggest disappointment comes in the exteme downgrade to ANC. I workout in a noisy environment. The pro2s did a great job of blocking out almost all background noise while the buds3 are just far inferior.
Response from Samsung USBy Social Commerce, August 27, 2024
Hi there Catman, thank you for your feedback on your Samsung Galaxy Buds3. We understand the desire for a great ANC feature and a fully immersive and uninterrupted listening experience. We would be thrilled to help you with this matter directly, and have provided a link to an article to help you with this setting. We have also shared a link to the full device manual to help you with all the different audio setting options to best align to your preferences. Lastly, we have shared a link to the Samsung Support Team if this experience continues or you would like assistance with any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Use Active noise canceling on your Samsung earbuds
https://www.samsung.com/us/support/answer/ANS00087243/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Best sound and connectivity
on August 24, 2024
Posted by: Jesse
from Jasper, Al
Expertise:Intermediate
I absolutely love these buds!!!!! They sound amazing and the adaptive noice canceling is wonderful. I've never had galaxy buds before but the way it connects and operates through galaxy wearable app is top notch. Samsung yall are amazing!!!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Noice Cancelling Without The In-Ear Tips
on August 24, 2024
Posted by: Danny
Expertise:Intermediate
I'm not a fan of the in-ear tips which are very uncomfortable for me so I opted for the regular buds3 over the pros and I've been surprised by the noice cancelling, I did not expect it to be any good but it's been great so far! Battery life is good; I use them on the treadmil, use them before bed, and when I'm going out and never had any issues. The design of the sound outlet is really well done as it helps keeping the earbud clean when compared to my previous earbuds, I've been wearing these every single day and they're pretty much spotless to this day.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fits my ears well.
on August 24, 2024
Posted by: Vaultboy
Expertise:Expert
Can't wear ones with silicon inserts. These fit my ears well. Happy customer.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Big Improvement from the Buds pro 2
on August 23, 2024
Posted by: Gaxalyplusultra
[This review was collected as part of a promotion.] The Galaxy Buds Pro 3 represent a significant upgrade from their predecessors, the Buds Pro 2. With a focus on enhanced audio quality, improved noise cancellation, and innovative Galaxy AI features, these earbuds offer a premium listening experience for music enthusiasts and gamers alike.
I enjoy using the active noise cancellation (ANC) .Its been refined to provide a more immersive listening experience, even in noisy environments. The earbuds effectively block out unwanted background noise, allowing you to fully immerse yourself in your music or games.
"While the Galaxy Buds Pro 3 offer a significant improvement over their predecessors, there is still room for refinement. One notable issue is the occasional high-pitched feedback that occurs when the earbuds are removed from or inserted into the ears. A software update that improves the sensitivity of these sensors could help mitigate this problem and provide a more seamless listening experience.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Loud Screeching Static Noise
on August 22, 2024
Posted by: Nichole
from Atlanta,gs
Expertise:Intermediate
I received mine today and was really excited to use them. Howevere while on a call, in the middle of my conversation , there was a loud constant screeching static noise, I waited for a few seconds before switching to speakerphone. I may be returning them and waiting for another version of these. Has anyone experienced this?
Features
3
Performance
2
Design
4
Value
3
Response from Samsung USBy Social Commerce, August 23, 2024
Hi Nichole, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy Buds3 with us. We understand how frustrating it is to have your listening experience and phone calls interrupted and we would be more than happy to help. We have provided a linkto an article to help you with the audio quality of your earbuds, and to the Samsung Support Team. You can work with them through chat if this experience continues. Thank you for being a Samsung customer. -Elizabeth
No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
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No, low, or poor audio quality on Samsung earbuds
https://www.samsung.com/us/support/troubleshooting/TSG01111323/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
Me no likey
on August 22, 2024
Posted by: Stskotty
from Port Orange, FL
Expertise:Intermediate
First off I am almost all in with the Samsung universe so it bums me out I traded my Buds2 pro for these. I wanted to like these so badly. I gave them the benefit of the doubt as I also have Sony, Technics and Bose earbuds (when I got the Buds 2 they were right up there with them but had lived a good life didn't sound as good) I accounted for not having had stick buds before. I wasn't sure how they were supposed to feel in the ear but I can't imagine this is it which causes major sound issues which for me have been non existent bass in anything. Me no likey. I wanted to. I wish I could give a good review but can't do it. I use and know the galaxy wear app I've read and seen all the information these just do not fit my ear and they just won't without an attachment and I'm not sure how significant that would be in helping .
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 23, 2024
Hello Stskotty, thank you for your feedback on your Samsung Galaxy Buds3. We understand how important the ideal fitof your earbuds is every day for your enjoyment and continued usage. We have provided links to an article to help you with the placement, and to the Samsung Support Team. These experts can work with you one on one through chat to resolve this experience and help you have buds you love. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
2
Decent sound. Terrible fit.
on August 22, 2024
Posted by: JBird
from Manhattan, KS
Expertise:Intermediate
Sound is good. Controls are easy. Fit is awful. Would not even attempt to wear these while working out. Tend to randomly fall out. Really annoying for the exhorbitant price.
No, I would not recommend this to a friend.
Features
4
Performance
4
Design
1
Value
1
Response from Samsung USBy Social Commerce, August 26, 2024
Hey there JBird, thank you for your feedback on your Samsung Galaxy Buds3. We completely understand how frustrating it is to have a new device that is not meeting your expectations. We would be thrilled to help you with the fit of your earbuds at your convenience, and we have provided a link to an article to help you with the placement. We also recommend following this up with a fit test while you are wearing your earbuds and connected to the Samsung Wearables App. Lastly, we have shared a link to the Samsung Support Team if you continue to experience this with the fit, or have any additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to wear your Samsung Galaxy Buds3 and 3 Pro
https://www.samsung.com/us/support/answer/ANS10003519/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US